Quick Facts About Classic Brow
Classic Brow place has received mixed reviews based on the comments above. Let's analyze the strengths and weaknesses of the business:
Strengths:
1. Professional and skilled staff: Several positive reviews mention that the workers at Classic Brow place are professional and skilled at their services. Customers appreciate their expertise in eyebrow tinting, henna tattoos, and nose piercing.
2. Reasonable prices: Many customers appreciate the affordable prices at Classic Brow place. This makes their services accessible to a wider range of customers.
3. Quick service: Positive comments mention that the staff at Classic Brow place provide timely service and do not keep customers waiting. This is particularly appreciated by busy individuals who value their time.
Weaknesses:
1. Rude and unprofessional behavior: There are multiple instances where customers mention experiencing rude and unprofessional behavior from the staff. One customer mentioned receiving a cold stare upon entering, while another witnessed a staff member reusing a razor. These incidents negatively impact the overall experience and make customers question the professionalism of the business.
2. Lack of customer acknowledgment: Some customers feel that they are not acknowledged or valued as customers. This can create a negative impression and make customers feel unimportant or unwelcome.
3. Inadequate customer service: There are instances where customers mention having issues with the staff and witnessing conflicts between the staff and other customers. This suggests a lack of proper customer service and the inability to handle customer complaints or concerns effectively.
4. Cultural insensitivity: One customer mentions that the behavior at Classic Brow place would not be tolerated in some other community establishments. This suggests a lack of cultural sensitivity and may alienate certain customers.
5. Lack of organization: A comment states that the staff at Classic Brow place frequently have issues with customers and do not handle situations smoothly. This indicates a lack of organization within the business and the need for better management.
In conclusion, while Classic Brow place has strengths such as skilled staff, reasonable prices, and quick service, their weaknesses include instances of rude and unprofessional behavior, lack of customer acknowledgment, inadequate customer service, cultural insensitivity, and a lack of organization. These weaknesses can significantly impact the customer experience and may discourage potential customers from visiting the business. It is important for Classic Brow place to address these weaknesses in order to provide a better overall experience for their customers.
Best TL Reviews
Rude..
The other reviews that mention this are accurate. No greeting upon entry. Moments after I’m already seated and waiting the woman working and I lock eyes and I received the coldest stare..um..ok.
I politely left and went further down the mall to Natural Identity (on the end by journeys) and got much better service. We need to stop wasting our money with businesses that don’t care for us except for our dollars. This place can’t be serious.
My coworker came to get her eyebrows and lashes done and I asked the lady specifically is that a new razor……she said yes and course I stood there and watched her until the end. She put the razor back in the drawer to use again. I will be calling the board on her
When I say every time!!! It’s literally every time I come here they have a problem with a customer and boy this time it was me.
I was asked to move to another chair while my brows dried but I wanted to recline like the chair I was in to start with. As I tried to do it myself the lady heavier lady came over aggressively after watching me struggle because I detached a part of the chair trying to lean back lol
Get extra chairs don’t be moving people around!
How about you do her brows in the new chair instead of asking me to move.
Yesterday I decided to search nearby brow shops because I knew it was time for a professional to touch my brows up. I kid you no lie I was skeptical because of my past experience at the west end brow shop, I decided to give Classic Brows a shot. When I tell you that was the BEST DECISION I DID when choosing the go to place. Ruby is awesome, she is professional, she know what she is doing and there's no wait because she will get you and others out in a timely matter. It's reasonable and definitely worth the money. Very affordable! The service was so awesome that I got my nose pierced. Thank you Ruby for hooking me up! Hands down YOU ARE THE BEST IN MY EYES.
very nice workers , very professional!!! i definitely recommend
Always professional and organized whenever I need my service at this beauty shop! I love the eyebrow tinting along with the hennah tattoos. I've been a customer for over 2 years and these ladies always make me feel right at home with their communication, laughter, fun and enjoyment as they perform their jobs! Highly recommended! You won't be disappointed!
I have gotten my nose piercing and henna here. The customer service is awesome from all workers. Rubi is very skilled at all services provided. I’m a regular. Can’t beat the prices here. She enforces mask wearing as well .
I think the staff are unprofessional. They don’t acknowledge or make you feel valued as a customer. I think they provide a service they know the community will consume offering uncompetitive pricing and behavior that would be considered culturally inappropriate and not tolerated in some other community establishments. I think they take their customer base for granted. There are black vendors shops at Greenbriar who do an excellent job but don’t do threading or henna for the eyebrows. And there the black vendors in Greenbriar are all professional and culturally appropriate.
Classic Brow Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 02:00 AM - 06:30 PM |
|---|---|
| Tuesday | 02:00 AM - 06:30 PM |
| Wednesday | 02:00 AM - 06:30 PM |
| Thursday | 02:00 AM - 06:30 PM |
| Friday | 02:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places