Quick Facts About Super Nails
Super Nails is a nail salon that seems to have a mixed reputation based on the comments provided. While some customers had a great experience and praised the staff and services, others expressed disappointment and felt that the value for money was poor. In this analysis, we will examine the strengths and weaknesses of Super Nails based on the comments.
One of the major strengths of Super Nails is the positive attitude and friendliness of the staff. Multiple comments mention the kind and welcoming nature of the staff, as well as their willingness to accommodate customers even after closing time. This positive atmosphere creates a comfortable experience for customers and sets a positive tone for their visit.
Another strength mentioned is the talent and skill of the staff. Specific employees, such as Monkey, Queenie, and Tommy, are praised for their nail art and design capabilities. Customers appreciate the attention to detail and dedication displayed by these staff members, which contributes to the overall quality of the services provided.
Convenience is also highlighted as a strength of Super Nails. The presence of an ATM with no fee is mentioned as a positive aspect of the salon, making it easier for customers to pay for their services. Additionally, the willingness to stay open later than usual in order to accommodate customers demonstrates a commitment to customer service and convenience.
Super Nails also seems to have a loyal customer base, as several comments mention repeat visits and long-term relationships with specific staff members. This loyalty suggests that the salon has built a positive reputation over time and has established trust with its customers.
However, there are also weaknesses mentioned in the comments. One customer had a disappointing experience with the manicure, noting that the nails were dull and scruffy instead of shiny as they had expected. This could be seen as a weakness in the attention to detail and quality control of the salon.
Another weakness that is brought up is the lack of a friendly greeting or thank you during a visit. While this may seem like a small detail, it can significantly impact the overall customer experience and make customers feel less valued and appreciated.
The value for money is also mentioned as a weakness in one comment. A customer expressed disappointment in the cost of the services, feeling that they did not receive a satisfactory experience and results for the price they paid. This suggests that the salon may need to evaluate its pricing structure in order to better align with customer expectations.
Overall, Super Nails has strengths in terms of the positive attitude of the staff, their skill and talent in nail art, and the convenience provided. However, there are weaknesses in the attention to detail, customer service, and pricing. It is important for the salon to address these weaknesses in order to maintain and improve its reputation.
Best TL Reviews
Had a really great first experience here. I came by yesterday at 6:15pm after work to get a full set of acrylic nails done. We finished around 7:30pm which was after closing time but they were so nice about it and kept a positive attitude until my nails were finished.
and they look great!
i’m happy with how they came out :)
Thank you Monkey! also, they have an ATM with no fee so that is nice and convenient!
Super Nails is incredible. The staff is so kind and welcoming. Monkey is incredible at nail art and is always up for a challenge. Love the great attitudes and constant positive energy. Will for sure recommend to friends and family and will continue to come back in the future.
This was unfortunately not a good first time experience. Based on the high Google review score, I decided to give the nail salon a try. The eyebrow waxing was meh, and the deluxe (mid level) pedicure was okay. The manicure was where I was really disappointed. I don't like to have polish on hand, so I always get my nails buffed. Most salons use the rectangular block with the white, gray and green sides. Not sure if the technician forgot to use one of the sides, or if they were used incorrectly, but my nails were dull and scruffy; instead of the shine to which I am accustomed. There was no friendly greeting or thank you either. $45 deluxe pedi, $25 mani, $13 for eyebrow eye. Poor value for the experience and results.
Always a great experience. The owner is so nice and accommodating. He does a great job with nail design and art. Love going to this salon and definitely recommend. Five stars ⭐️
I’ve been going to Tommy for over a year for my nails, and always have Queenie do my toes and eyebrows. I think I’m the only goth that Tommy works with, but he still does a great job with my art. ????
Queenie is the beeeest! She’s kind, caring, meticulous and dedicated to her craft, and a jokester to boot! All of which I LOVE! I was turned away from a competitor because it was within their hour of close, but Super Nails said “come on in!” They took me in and Queenie made darn sure my nails looked PERFECT. She (and the shop) stayed 30 minutes after close to do it, too. I really appreciate the dedication and care they showed. I don’t like to feel like an inconvenience or rushed and I’ve definitely felt that at other places, but not this one. I don’t leave many reviews, but when I do, it’s because a lasting impression was made and Super Nails did just that. With a wedding just around the corner, it’s been difficult for me to get my self-care time in. These folks welcomed me in and gave me exactly the self-care I so desperately needed. Thank you, Queenie and everyone at Super Nails!!!
I literally drive all the way from Southeast Portland to come here to get my nails done because they do such an amazing job!
I've tried all the nail salons. This one is by far the best everytime I go. I've been other places that were good, but they had bad days and I paid for it. At this salon I never have a bad day. They always do my nails with care knowing how hard I work with my hands and they ensure they use quality items so my nails last through the 3 weeks before I come back.
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Super Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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