New York Fashion & beauty supply

+1 662-234-3182

1710 University Ave, Oxford, MS 38655 United States of America

Open Today: -

Quick Facts About New York Fashion & beauty supply

New York Fashion & Beauty Supply has several strengths and weaknesses, as mentioned in the comments provided.

Starting with the strengths, one commenter mentioned that the store has excellent customer service. The staff is described as kind and helpful, making customers feel valued and appreciated. This is an important strength for any business, as positive customer experiences can lead to repeat visits and word-of-mouth recommendations. Another commenter noted that the store has a wide range of products to choose from, specifically mentioning hair products. Having a diverse selection allows customers to find exactly what they need, catering to different preferences and needs. The availability of a variety of products can be a major selling point for the store, attracting customers who may have specific preferences or requirements for their beauty and fashion needs.

Additionally, the store has been praised for its employees' proactive approach to assisting customers. One customer appreciated how a young man working at the store promised to look into obtaining a product that was not currently in stock, showing willingness to go the extra mile for the customer. This willingness to listen to customer requests and provide solutions enhances the overall customer experience.

Another strength mentioned in the comments is the store's affordability. A customer mentioned that the prices for hair products are not bad, indicating that the store offers competitive pricing compared to other alternative options. Affordable prices can attract budget-conscious customers and help build loyalty by providing value for their money.

Moving on to the weaknesses mentioned in the comments, one customer expressed dissatisfaction with their experience due to being overcharged. They claimed that an employee intentionally removed the correct price tag and overcharged them. Additionally, the customer was unable to reach the store through the provided contact number. These issues highlight potential problems in the store's integrity and customer service. Overcharging customers can damage trust and create a negative perception of the store. Furthermore, a non-functioning contact number can make it difficult for customers to address their concerns or provide feedback, hindering effective communication.

Another weakness mentioned is the store's layout and design. The commenter described the store as small and cramped, with bars on the windows and limited exits. They expressed concerns about safety in case of emergencies, suggesting that the layout could be a potential hazard. Additionally, the commenter speculated on possible discriminatory assumptions based on the store's setup, which can significantly impact their perception and willingness to support the business.

Lastly, a customer mentioned that they love the store and have been shopping there for a long time. While this represents a positive sentiment towards the store, it does not provide any specific strengths or weaknesses to consider.

In summary, New York Fashion & Beauty Supply has strengths in terms of customer service, wide product selection, proactive employees, and affordability. However, there are weaknesses in terms of overcharging customers, insufficient communication channels, and concerns about the store's layout and design. These strengths and weaknesses can help the business understand areas for improvement and build upon its existing strengths to enhance the overall customer experience.

Best TL Reviews

One of my Top nail places. I have tried other place and they do not compare to their customer services! They are always so kind!

They have plenty of products and hair to choose from one of the best stores.

They didn't have the product I was looking for but the young man working was very helpful and promised to look into obtaining it. Plus there were cute accessories in the store. Will definitely go back!

Great place they have everything I need when it comes to hair products and much more and their prices aren't bad

Every thing was very nice there. The employee there help me find what I was looking for.

Usually I have an okay experience at New York Fashion, BUT NOT TODAY! The only man that works in there over charged me and peeled off the correct price tag in front of me. I was not sure if he'd done it at first because I had several other items too and I had my enfant with me so I was unable to check inside the store, but after reviewing my receipt I understand what he did. I tried to call, but of course the number listed does not work.

I already hate going in there because the store is small and cramped, there are bars on the windows and all exits are blocked other than the one at the register. I feel like if there was a fire in there, everyone would be in trouble because there is no way out. I'm not even sure why they have it set up like a prison, I could easily argue that its because 99% of their customers are African Americans and therefore they assume we will steal or maybe its could be related to their country of origin and its customary not to trust your customer...not really sure. Don't even get me started about that sad little parking lot that hold four cars!

I am very upset about being overcharged and cannot support this business anymore.

I love this store. It’s always been where I buy all my branding hair and the hair is never a disappointment.

They have great service and I've been shopping there forever!!! Love the workers❤