Deka Lash Waltham

+1 781-205-2498

1030 Main St, Waltham, MA 02451 United States of America

Open Today: Closed

Quick Facts About Deka Lash Waltham

The strength of Deka Lash Waltham Place, according to the comments, is the skill and professionalism of the lash technicians. Multiple customers specifically mentioned Emma and Sarah, stating that they did an excellent job and took their time to ensure that the lash extensions were exactly what the customers wanted. They also mentioned that the lash extensions lasted for a long time, which indicates that the quality of the work is high.

Another strength of Deka Lash Waltham Place is the overall experience. Many customers described the salon as clean and beautiful. They appreciated the relaxing and pleasant atmosphere, which contributed to a positive experience. The comment about the larger size of the Waltham branch and its strict sanitation practices further reinforces the idea that the salon provides a high-quality experience for its customers.

The salon's customer service is also mentioned as a strength. Customers appreciated that the technicians were friendly, informative, and attentive to their needs. They mentioned that they felt comfortable and well taken care of during their appointments.

In terms of weaknesses, there were a couple of negative comments. One customer mentioned that their appointment was not booked properly, despite confirming the date and time multiple times. This indicates a potential issue with communication or organization within the salon. The customer suggests that the salon should send confirmation texts or emails for appointments made in person or over the phone to avoid such issues in the future.

Additionally, one customer mentioned that the Waltham branch was located too far from them, which could be seen as a weakness for customers who are looking for a more convenient location.

Overall, the strengths of Deka Lash Waltham Place include skilled technicians, a pleasant and relaxing atmosphere, excellent customer service, and lasting lash extensions. The weaknesses include potential organizational issues and the location being inconvenient for some customers.

Best TL Reviews

Emma is amazing! She takes her time with lash extensions to make sure you get exactly what you want, and they lasted a good amount of time! I’ve seen her twice for a lash lift and tint, and it comes out perfect every time with a tight curl that ALSO lasts a really long time. Definitely recommend her for anyone looking for these services!

Sarah was wonderful! She did an excellent job, easy to talk to and had great pro tips since I had never tried lashes before. Very smooth process and comfortable. Highly recommend and I will definitely be back!

I absolutely loved getting my lashes done with Emma! I got hybrid lash extensions and loved the whole experience. They turn out amazing each time and last long which I love.

Update II: cancelled my membership on Jan 20,2023.

Update: DISAPPOINTED by how my appointment was not booked like I was told. After my refill on 12/17, after checking out I agreed go book my next appointment. The tech and I confirmed the date and time multiple times before I was told that I was all set. Today I arrived for my appointment just to find out that the appointment was never booked in the first place. Since I booked my appointment on-site, I did not think it was absurd to not have received a confirmation text/email. For anyone making an appointment in-person/phone I recommend looking for a confirmation text to make sure the booking went through.

Original: I used to go to the Pittsford, NY branch but had to move to Boston recently for work. I was thrilled to find out about the Waltham branch. Waltham branch is definitely larger and seems to be more stringent when it comes to sanitation. I am happy with this business and plan to continue visiting every two weeks for my true express refills.

Sarah did excellent lash extensions! She was also really pleasant to talk to, and very attentive to the comfort and look of the extensions. I’ll happily return!

Pleasant and relaxing experience. Beautiful and clean place. Michelle did a great job, she was very nice and informative as far as what she was going step by step and after care instructions.

Michelle was very nice, She did my lashes great and also explained the after care process. Thank you so much! Michelle Deka lash waltham!

Super nice ladies and well trained masters! The same set up as all the others as these are a franchise. Located in a bigger plaza than Newton location and next to petsuppliesplus chipotle and GNC and other goodies. Plenty of parking. Might like this better than the Newton location but it’s a bit too far from me