Quick Facts About SHADE AFRICAN HAIR BRAIDING
Shade African Hair Braiding has received both positive and negative comments from customers. In analyzing these comments, we can identify the strengths and weaknesses of this braiding place.
Starting with the strengths, it is evident that Shade African Hair Braiding is known for its professional and welcoming atmosphere. Many customers mentioned the promptness and professionalism of the braiders. They appreciated the peaceful environment of the shop and the friendly personalities of the braiders. This positive interaction with customers indicates good customer service and a customer-oriented approach.
Another strength of Shade African Hair Braiding is their expertise and skill in braiding. Customers praised the braiders for their talent and ability to deliver the desired hairstyle. They mentioned that the braids were done neatly and uniformly, and that the braiders were open to specific requests and preferences. This expertise and attention to detail contribute to customer satisfaction and the desire to return for future styles.
The flexibility and convenience offered by Shade African Hair Braiding is also a strength. Customers mentioned that they were able to get same-day appointments or appointments at short notice. This level of flexibility showcases the shop's willingness to accommodate customer needs and prioritize customer satisfaction. Additionally, the affordability of their services was noted by some customers, indicating that the shop offers fair pricing for their braiding services.
In terms of weaknesses, one recurring complaint from customers is the issue of punctuality. Customers mentioned that the braider was late for their scheduled appointment or made them wait well over the scheduled time. This lack of punctuality can be seen as unprofessional and disrespectful of the customers' time. Additionally, one customer expressed discomfort when the braider left the shop during their appointment, leaving them alone with their children. This lack of attention to customer care and safety can be seen as a weakness in the business.
Another weakness highlighted by customers is the durability of the braids. Multiple customers mentioned that the braids did not last long and either came loose or unraveled quickly. This can be a significant issue for customers who invest time and money in getting their hair braided. The longevity and durability of the hairstyles play a crucial role in customer satisfaction, and the negative experiences in this aspect can be seen as a weakness for Shade African Hair Braiding.
Based on the comments, it can be concluded that Shade African Hair Braiding has strengths in terms of professionalism, skill, customer service, and flexibility. However, weaknesses related to punctuality and the durability of braids need to be addressed to enhance customer satisfaction and improve the overall experience.
Best TL Reviews
We drove over an hour for a scheduled appointment. The woman was half hour late. Get to the shop then she states that she needed to go pick up her sister, leaving myself and my children alone in the shop which to me was very awkward and unprofessional. Granted she came back twenty minutes later with her sister and her two kids who were quite pleasant! I do agree with the hair style not being done tight enough in the front because in the same week my daughter's braids came out! Was going to go back for myself but it's not worth $180 for box braids that don't even last a week, and for someone who makes you wait well over your scheduled time! I'm going back to Joyce's in Bolingbrook, she is very professional and does it from her own home which is lovely by the way!
Shade braiding was prompt professional and very welcoming, her shop is peaceful and she has an awesome personality. She took time to explain how to care for my braids and even offered to assist me with taking the hair down. My hair was damaged from micros and she helping me strengthen my crown. I had a wonderful experience with the lemonade braids she completed for my birthday. I will continue to come back to her am I also encourage others to as well. Very talented braider
I needed an appointment for my hair to be done before my baby shower and called to see if they could get me in 2 days, and I was told they could actually get me in the same day I called...whenever I wanted! I came about an hour later and they got started right away. Took only about 90 minutes for some crochets. Both women were extremely nice to me and talked with me the entire time, and even offered products for my dry natural hair. I thought the store looked fine, and I really enjoyed my experience. They were very fairly priced ($80 for the crochets), my hair looks beautiful and was braided properly and quickly, so I have no complaints. Will definitely go again for more styles.
Shade and her sister both worked on my twists (I have a lot of natural hair) They were extremely professional, fast, friendly and open to my "white girl" questions. I've always wanted my hair twisted and they made this happen. Shade even took me to match my hair color with what to purchase, plus cute little clips. I'm so pleased with the outcome!! I will absolutely return!! I highly recommend Shade to anyone looking for African braids/hairstyles of any sorts, after all she was trained in Africa.
I got single braids done a week ago. Shade finished my hair in less than 4 hours. I washed my hair the night before and my shrinkage and tightness was no joke, Shade fixed that with Pink oil moisturizer. I love the way she cared for my hair because not all braiders will do that. This was my first but most definitely not my last time coming here, she was very professional and hospitable, love my hair.
She did my Senegalese twists EXACTLY as requested. I prefer mines twisted from the scalp and all of mines the same size... she did an amazing job and didn’t complain or seem frustrated with my desires. She’s very pleasant and does her best to make sure you’re comfortable. I HIGHLY suggest her!! I drive nearly an hour just so she can do my hair. ????????
I am so pleased with my experience this hair braiding shop! I traveled from Bloomington here because they are THAT good! Not only did they braid my hair beautifully but they got me done in HALF the time it usually takes! They are professional and friendly and they want you to be satisfied! I’m so happy that I found them! Shade is My only hair braiders from now on! Braiding is tight but not painful & the braids are all uniform and neat! I love my hair! Thanks again!
This is the first time that I have gotten my hair braided/twisted in over ten years and I must say that I was a bit nervous. Shade calmed all my concerns and was very professional. She did a wonderful job on my hair and as soon as I am able, I'll post a picture
Her rates are very reasonable and she provides the hair, which is quality grade hair from Nigeria. Go ahead, call her and make an appointment. She is the best!!!
Place Pictures
SHADE AFRICAN HAIR BRAIDING Info
Amenities
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:30 AM - 09:00 PM |
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| Tuesday | 09:30 AM - 09:00 PM |
| Wednesday | 09:30 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 02:30 AM - 09:00 PM |
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