Quick Facts About Family Nails
Family Nails place has received generally positive feedback from customers, praising the talent and skill of the technicians, particularly Sims and Kim. The customers appreciate the professionalism and the quality of the services provided, such as nail art and pedicures. However, there are some weaknesses pointed out in the comments that should be addressed.
Strengths:
1. Skill and Talent: Many customers have praised the skill and talent of the technicians, especially Sims and Kim, for their ability to create beautiful and well-done nails. Customers appreciate the attention to detail and the ability to freestyle and create unique designs.
2. Customer Satisfaction: Several comments express satisfaction with the services provided at Family Nails place. Customers mention their nails and toes still looking good after weeks, highlighting the longevity of the nail polish and the quality of the work. Many customers mention their intention to return to the salon, indicating a high level of satisfaction.
3. Professionalism: Multiple customers mention the professionalism of the technicians, particularly Sims. They appreciate the courteous and friendly service, as well as the professionalism displayed during the treatments. The fact that customers receive compliments on their nails further demonstrates the professionalism and talent of the technicians.
4. Additional Services: Some customers mention that Family Nails place offers additional services, such as lash extensions, by Sims. These customers are satisfied with the lash extensions, mentioning their longevity and the compliments received. Offering a variety of services can attract a larger customer base.
Weaknesses:
1. Inappropriate Conversations: One comment mentions loud and inappropriate conversations among some of the technicians at the salon. This includes foul language and sharing personal information that should be kept private. These conversations make some customers uncomfortable and disrupt the relaxing atmosphere of the salon. Addressing this issue can greatly improve the overall experience for customers.
2. Quality Inconsistency: There is one comment warning against a specific technician who reportedly does a poor job and is unprofessional. While many customers have positive experiences, this negative comment suggests that there may be inconsistency in the quality of work across technicians. Ensuring consistent quality among all technicians is essential for maintaining a good reputation.
3. Lack of Professionalism: One comment mentions that the technician performing a pedicure was not professional and ended up providing a bad experience. This indicates that there may be instances where the technicians do not meet professional standards. Ensuring proper training and supervision can help address such incidents and maintain professionalism throughout the salon.
In conclusion, Family Nails place has several strengths, including the skill and talent of some technicians, high levels of customer satisfaction, and professionalism displayed by many of the staff members. However, there are also weaknesses that need to be addressed, such as inappropriate conversations among technicians, inconsistency in quality, and occasional lack of professionalism. By addressing these weaknesses and capitalizing on their strengths, Family Nails place can further enhance the customer experience and build a stronger reputation in the industry.
Best TL Reviews
Sims do great nails. She will free style for you. I trust her , I just sit and let her do her magic
The talent and skill here is pretty darn good. The boss lady did my nails for my wedding April 2, 2016 and they were done gorgeously. I was completely pleased. Rose did my nails on June 12, 2018 and she also did an exceptional job. Rose's pedicure is the best I've ever had. All that said, I have to take one star off because very loud discussions among some of the recently added technicians are cringeworthy and off-putting. I go to a nail salon to relax, not to hear foul language, or about the tech's side hustle as a stripper, or her predilections for having her toes sucked. There needs to be more awareness of the customer's discomfort with talk that should be kept private.
It's Been Three weeks and my nails and toes still look good I love them❤️all of them do a good job
The nail polish last so well their maners are on fleek they made me fall asleep when they were messaging me feet you got to come to this place and they're so friendly
Kim is the best. I just sit back and let her make make the magic happen.
I love this place but dont let this lady do your nail she will jack them up...not professional at all...ive never had a horrible pedi... But overall the rest does a good job including the men.
I love family nails. They do a great job.
Sim is the absolute best. I always receive compliments on my nails. She is very professional and I wouldn't think of going anywhere else. She also does my lashes usually the strips and I promise you they last for 3 weeks. She's the best!
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Family Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | Closed |
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