Gray City Barber Shop

+1 423-791-8809

210 Suncrest St #2, Johnson City, TN 37615 United States of America

Open Today: -

Quick Facts About Gray City Barber Shop

Gray City Barber Shop has received mostly positive reviews, indicating several strengths of the establishment. One of the most notable strengths mentioned in the comments is the quality of the haircuts. Customers consistently praised the skill and expertise of the barbers, noting that they were able to handle difficult hair types and still deliver excellent results. Both adults and children have had positive experiences with the barbers at Gray City Barber Shop, indicating their versatility and ability to cater to different age groups.

Another strength of the barbershop is their customer service. Several comments mentioned the friendly and welcoming atmosphere of the shop. Customers appreciated the accommodating nature of the staff, with one comment even mentioning that their child was allowed to play in the shop while they were getting their haircut. The provision of candy to the child further highlights the friendly and family-oriented environment at Gray City Barber Shop. Additionally, the barbers were commended for their patience, especially with children who can be restless during haircuts.

The loyalty of customers is another strength of Gray City Barber Shop. One comment mentioned that they have been a customer for 10 years, indicating a high level of customer satisfaction and loyalty. This loyalty can be attributed to the consistently excellent service provided by the barbers, as well as the clean and inviting atmosphere of the shop.

Gray City Barber Shop also receives praise for its military-friendly services. One comment specifically mentions that they are good for military haircuts, indicating that they have experience working with military personnel and understand their unique haircut requirements.

While the majority of the comments are positive, there is one negative feedback stating that the customer had a bad experience with one of the barbers. This negative feedback highlights a weakness of Gray City Barber Shop, which is the potential for inconsistency in the quality of haircuts. In this specific case, the customer received a poorly executed haircut, which was only discovered after they got home. However, it is worth noting that the customer still tipped, suggesting that the negative experience may have been an isolated incident.

In conclusion, Gray City Barber Shop has several strengths that contribute to its positive reputation. These strengths include skilled barbers, excellent customer service, a friendly atmosphere, and a loyal customer base. However, the potential for inconsistency in the quality of haircuts is a weakness that the shop should address to maintain its positive reputation. Overall, Gray City Barber Shop appears to be a reliable and customer-focused establishment.

Best TL Reviews

Absolutely great. The lady that cut my hair did really well despite my hair constantly fighting her. Me and my gf had our daughter in the shop and she walked around and played. They had no problem with it and was super friendly to her and gave her some candy. They are really good for military haircuts too.

My toddler has had 4 haircuts from here so far and we will definitely be back for more! They are always very kind and patient. They always make it look fantastic even with him moving all over the place. We have had both ladies cut his hair and they have done a wonderful job!

I've been taking my 8yr old son here for almost a year. They have years of experience, and provide excellent service. Daniel and Mike are the only two people my son wants to cut his hair. If you are looking for a great haircut then look no more, and go to Gray City Barber.

Best haircut in the area! Extremely clean and the employees are great. I have been a customer for 10 years.

Was there Saturday morning. Two guys and 1 lady cutting hair. They were a little busy. My turn ended up being the lady. Worst haircut I believe I've ever had. She didn't even cut the back of my hair. Didn't notice until I got home and wife saw it. Luckily wife was able to fix. Worst part is I even tipped. Will NOT ever go back.

Daniel (the owner) cut my hair today. First time in the shop. He knew my cut before I even sat in the chair. Cut my hair perfectly. I’ll definitely be going back.

Daniel is the greatest Barber I know, more like an artist. Marshall did an awesome job shaving me, trimming my hair. Daniel is also wounded Veteran. Come and support a Vet and your local community. Then go next door and look at the gun selection.

I was getting a little shaggy and with my schedule I just couldn’t make it to the shop so I had my man Jerry Sheffield come by my house to get me lined out. I highly recommend this guy to get you lookin right.