Roosters Men's Grooming Center

+1 781-772-1068

180 Linden St #103, Wellesley, MA 02481 United States of America

Open Today: -

Quick Facts About Roosters Men's Grooming Center

Roosters Men's Grooming Center has received a mix of positive and negative comments from customers, highlighting both strengths and weaknesses of the establishment.

One common praise is the quality of the barbers, such as Egwu and Mikiyas, who have been described as highly skilled and professional. Customers have specifically mentioned that these barbers were able to deliver great haircuts and beard trims, leaving them satisfied with the results. This indicates that the barbers at Roosters have the expertise to meet customers' grooming needs and preferences.

In addition to the skill of the barbers, the cleanliness and comfortable atmosphere of the salon have been commended by customers. Many have noted that the space is big, cool, and spotless, creating a pleasant environment for getting a haircut. The presence of friendly staff members who greet customers with a smile further enhances the overall experience.

Another strength of Roosters is the positive experience that children have had at the salon. Parents have praised the professionalism and patience of the staff when attending to their little ones. This indicates that Roosters is capable of providing a family-friendly environment and catering to the needs of customers of all ages.

However, there are also weaknesses that have been pointed out by customers. One recurring issue is inconsistency in the level of service received. For example, in one comment, a customer mentioned that their haircut with Julian was not satisfactory, as he lacked experience and did not provide additional services like washing the hair or using a hot towel. This inconsistency can be seen as a weakness, as customers expect a certain level of service regardless of which barber they are assigned to.

Another weakness that has been highlighted is the miscommunication regarding the services booked. One customer shared their disappointment when their fiancé did not receive the correct service they had booked and paid for. This highlights a problem with the booking system or communication within the salon, as customers should be able to trust that their desired services will be provided as planned.

Furthermore, the pricing discrepancy mentioned by the customer raises concerns about transparency and fairness. If a service is advertised at a certain price, customers should receive exactly what they paid for without any surprises or omissions.

Despite these weaknesses, it is worth noting that the majority of the comments are positive and highlight the skill and professionalism of certain barbers at Roosters. This suggests that the establishment has the potential to provide excellent service when the right barber is selected.

In conclusion, Roosters Men's Grooming Center has strengths in the form of skilled barbers, a clean and comfortable environment, and positive experiences for children. However, weaknesses include inconsistencies in service quality and miscommunication regarding booked services. By addressing these weaknesses, Roosters can enhance the overall customer experience and potentially attract more patrons to their establishment.

Best TL Reviews

Today Julian did my haircut. You could tell he did not have a lot of experience, did not wash my hair or gave me hot towel. Unlike my last haircut with Egwu which went very well and I was very happy with. Both haircuts cost the same. I told them it was my birthday the following week so it’s disappointing to be left with this. Poor experience this time around going to look for another place.

Roosters is the best spot for men’s haircuts in Wellesley without a doubt. If you go, ask for the barber, Ewgu, a highly skilled and very pleasant professional.

I’m leaving 3 stars because my fiancé didn’t receive the correct service I booked for him. I purchased an $80 gift card for Christmas for the gentlemen’s choice shave & haircut which comes with the hot towel etc. I booked my fiancés first appointment there and correctly booked the gentlemen’s choice haircut (the $80 option). When my fiancé returned from his appointment today he informed me he was only charged $60 and didn’t receive the hot towel treatment/facial massage that they sold me on when I purchased the gift card and booked his appointment. This is very disappointing when trying a new place and purchasing a gift because I really wanted him to get the full treatment that our friend raves about. What’s the point of booking a certain service on the app just to receive a different/wrong one? I will say the barber Mikiyas did an incredible job with his hair and beard and that’s the only reason he will return… if they can get the service correct next time.

WOW!!! What a great experience! First off, there is a huge lot of free parking which is great…

Then, I walked in and was immediately greeted by a friendly smile. The space is big and cool and brand new so everything is spotless and the staff is top moth.

I lucked out with Georgina as my stylist and I have to say it was a delightful experience. She is so good at what she does and I left with a great cut and feeling like a million bucks.

I just wish I had more hair and could’ve stayed longer…lol :-)

Thank you Roosters (Wellesley) and thank you Georgina…

Simply the BEST!!!

Mikiyas gave me a great undercut and beard trim. He is the best barber I’ve seen in a long time. For the first time in a while I left really liking how my hair and beard came out.

Sent my little kids here, they were very professional and patient and delivered excellent results. My kids were so excited and had so much fun. The salon itself is really nice, great experience all around

Jennifer is terrific. Very clean, comfortable place. They try hard to make you feel at home.

I came in just trying to get my bad haircut fixed and left with the best haircut I’ve ever had. My barber, Egwu, helped me figure out what I wanted and delivered. Great place!