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Red Coral Nails & Spa

+1 929-234-5555
1342 St Johns Pl, Brooklyn, NY 11213 United States of America
Open Today: 09:30 AM - 08:00 PM

Quick Facts About Red Coral Nails & Spa

Red Coral Nails & Spa has received a mix of positive and negative feedback from customers. In order to provide a comprehensive analysis, we will discuss the strengths and weaknesses of the salon based on the comments provided.
Starting with the weaknesses, it is clear that there are significant issues regarding customer service and professionalism at Red Coral Nails & Spa. Several customers have expressed dissatisfaction with the way they were treated by the staff. One customer mentioned that they had no respect and zero regard for their comfort. Another customer highlighted a particularly distressing experience with the lash application and removal process, where the staff was rough, disregarded pain and discomfort, and left the customer in pain without completing the removal properly. These experiences demonstrate a lack of care and concern for the well-being and satisfaction of customers.
The cleanliness of the salon is also brought into question by multiple customers. One mentioned that the salon was not clean, and specifically mentioned that the technicians did not wash the pedicure bowl before and after using it. Maintaining cleanliness is an essential aspect of running a nail salon to ensure the health and safety of customers.
There have also been instances of poor communication and rushed service reported by customers. One customer mentioned having to constantly repeat themselves and remind the technician about their preferences. Another customer felt that both the manicure and pedicure felt rushed, indicating that attention to detail may be lacking. These issues can lead to a lack of customer satisfaction and a feeling of not being heard or valued.
There have also been instances of inappropriate behavior and unprofessionalism reported by customers. One customer mentioned an altercation between a manager and a customer, which included the use of obscenities and created a chaotic atmosphere. Another customer shared an experience where the workers attempted to manipulate a child by performing services that were not requested. These incidents reflect poorly on the professionalism and customer-friendly environment that Red Coral Nails & Spa should strive for.
Moving on to the strengths, a few customers did express positive experiences at the salon. Multiple customers mentioned specific nail technicians who provided great service. Tiffany and Lulu were highlighted as talented and attentive to detail, providing a great job on nails. Another customer recommended Mandy and Angela for pedicures. It is encouraging to note that there are skilled technicians working at Red Coral Nails & Spa who can provide satisfactory services to customers.
Additionally, there were a couple of customers who appreciated the aesthetic outcome of their services. One customer mentioned that their nails looked pretty decent even after a week, and another expressed love for the nails they had done for their baby shower. These comments indicate that there is potential for a good outcome if the service is done properly.
In conclusion, while Red Coral Nails & Spa has received some positive reviews regarding skilled technicians and the aesthetic outcome of services, there are significant weaknesses that need to be addressed. The issues with customer service, professionalism, cleanliness, and communication brought up by multiple customers are concerning and indicate a need for improvement. It is important for the salon to address these weaknesses in order to create a positive and satisfactory experience for their customers.


Best TL Reviews

This is the worst place i’ve ever been to in my life. As nice as I was, they had no respect and zero regards for my comfort. S She They did my lashes incorrectly and left the glue on my eye lids and lower eye so every time I blinked or slept they were shut together. When I came to get them removed about 2 days later because of the bad placement, they put serum on my eyes while doing my toes, so I couldn’t see what was going on. The serum was ineffective because of how thick the lashes were applied. The person taking them off even said this. She proceeded to YANK them off and even when I told them that it hurt and my eyes burned they kept going. My eyes were red and the remover was in my eyes. The crazier part was that they didn’t even finish removing my lashes, they left me there in pain and pretended to not see me anymore. I had to make my way to the owner, who then tried to blame me for the problem. They then tried to send me home with the remover in my eye and told me take it off on the ride home… I literally could barely walk in the salon to see where I was going, let alone get home. They made me pay for terrible work and now my eyes are still blurry and I can’t see. I will be reporting them very soon. Do not go to this place.
I wish I could have gotten more pictures of this nail shop but I was in a rush to leave once my nails were done . Jelly pedicure and regular manicure with no design came up to $40.00 excluding tip . My feet were done well but my nail tech was too rough and she ripped the skin on two of my fingers. She was apologetic about it , but I felt like she wasn’t completely trained .
On another note the salon was not clean , the techs did not wash the pedicure bowl before and after using it . The whole experience felt rushed and I constantly had to repeat myself . I had to remind my tech not to cut my cuticles multiple times , as well as ask her to file my nails again because they weren’t shaped properly at all.
While I was there a woman came in and tried to use the restroom because she had previously gotten her nails done at this establishment . The manager was quick to let her know that the bathroom was not open for her use and they had a prolonged altercation. During the altercation obscenities were thrown around and the whole situation was just a mess .
I will not return to this nail salon again. To be honest the best part about the whole experience was meeting another customer in the shop who schooled me about the rules of the shop.
She told me which girls could do nails well and then which girls who were novices and weren’t as experienced .
I left so fast that I smudged the paint on my big toes. ????????????????
1st time going here loved this place. Tiffany is great helpful and patient attentive to details. She does a great job! Will go back! Had my nails done for my baby shower and love them!
Been here a few times and the service has been great every time. They have several pedicure options and also offer a leg message. I highly recommend Tiffany for nail services and Mandy or Angela for pedicures.
Service: Gel mani & pedi.
They offer you 3 types of pedi. And of course because the top tier was not chosen the worker rushed the pedi. It was basic but did what needed to be done for the occasion. The mani was OK but also felt rushed. I had to tell the worker that whoever is waiting needed to wait until she did a complete job on BOTH of my hands. At least it still looks pretty decent a week later. Still won't be returning for either service.
I just recently found this place and I love it. I took one star off because sometimes the other customers can be a bit rowdy. The nail techs are super talented , especially my girl Lulu who always make sure my nails are on point.
Whenever I send my teenage daughter to this salon they try to talk her into getting tips. She always says no, but the last time the worker actually put a fake tip on one nail (against my daughter’s wishes). This is total manipulation of a child! On another occasion they provided a service that she did not request. Will not return!!!
I like this spot. I use toet Lulu do my nails but she started to switch up with her prices too much. I would spend $70-85 on my nails and they was lasting 2 weeks. Otherwise, this spot is clean and Tiffany is great and Mindy is great on the feet. ????????????

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Red Coral Nails & Spa Info

Amenities

Accessibility
Amenities
  • Wi-Fi
Payments
  • Debit cards
  • NFC mobile payments
  • Credit cards

Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 08:00 PM
Sunday 09:30 AM - 07:00 PM

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