Juana's Dominican Salon

+1 678-806-5798

977 South Main St NE #5e, Conyers, GA 30012 United States of America

Open Today: -

Quick Facts About Juana's Dominican Salon

Juana's Dominican Salon has received predominantly positive comments from customers, demonstrating several strengths of the salon. The strengths of Juana's Dominican Salon can be summarized as follows:

1. Skill and professionalism: Multiple customers have praised Juana for her expertise in hairstyling. She is described as a great hairstylist, knowledgeable about her craft, and someone who understands what customers want. This indicates that Juana excels in her profession and has the skills necessary to provide quality service.

2. Affordable pricing: One customer specifically mentions that Juana's services are affordable. This is a significant strength, as it makes the salon accessible to a wider range of customers. Affordable pricing can attract more people to the salon, leading to increased customer loyalty and word-of-mouth referrals.

3. Authentic Dominican salon experience: A customer specifically highlights that Juana's salon provides an authentic Dominican salon experience. This creates a unique selling point for the salon, as it appeals to customers seeking a specific cultural or stylistic experience. By providing this authentic experience, Juana's salon differentiates itself from other salons in the area.

4. Professional and clean environment: Several comments mention the professional and clean environment of the salon. This is crucial for establishing trust and making customers feel comfortable. A clean and organized salon reflects positively on the professionalism and attention to detail of the stylist.

5. Positive customer service: Customers consistently mention the friendly and welcoming atmosphere of the salon. Juana is described as caring about the customer's hair and providing top-notch service. This emphasis on customer satisfaction helps build a loyal customer base and encourages repeat visits.

Despite these strengths, there are a few weaknesses that can be identified based on the comments:

1. Overbooking: One customer complains about overbooking, stating that Juana booked multiple clients at the same time, leading to rushed service and potential damage to the hair. This highlights a weakness in the salon's appointment management system. Overbooking can negatively impact the quality of service and customer experience, and may need to be addressed to ensure customer satisfaction.

2. Lack of detangling: Another customer expresses dissatisfaction with the blowout service because the stylist did not detangle the hair properly, resulting in damage and loss of hair. This weakness indicates a potential flaw in the salon's hair preparation process. Improving communication and ensuring proper hair care techniques are employed can help prevent such issues in the future.

In conclusion, Juana's Dominican Salon has several strengths, including skillful hairstyling, affordability, an authentic salon experience, a professional environment, and positive customer service. These strengths contribute to its positive reputation among customers. However, the salon should address weaknesses such as overbooking and ensuring proper detangling techniques to maintain and improve customer satisfaction. With a focus on continuous improvement, Juana's Dominican Salon can further establish itself as a trusted and reputable salon.

Best TL Reviews

Beautiful salon and a great hairstylist. I have very thick long hair and stylist usually complain about the work to style my hair. They also charge me an arm and a leg for a blowout. Juana did a great job with my hair and didn't complain once and she's supper affordable. I will definitely be back!

So welcoming and very knowledgeable about her craft ! Took everything I said into consideration and didn’t just do as she pleased ! This is legit an authentic Dominican salon I feel like I was back in New York !

I am so happy that I found this beauty salon. Juana is a rock star, I explained what I wanted and she understood everything I was looking for! This is the place to go if you want a trusted hair stylist! Highly recommended!

This was my first time getting a dominican blowout. I received a shampooo/condition and a deep condition. Very professional environment and Staff. Salon was clean and she was very very nice and knowledgeable. The pricing was Very reasonable and i left a tip. I will definitely be returning❤️

Booked an appointment at 11am. But she booked 3 other clients at the same time, so she could took turns doing our hair. Don’t come here it’s not worth the damage to your hair!!! I have a large section at top of my head where my hair is only an inch long and EXTREMELY because she pulled at it so hard trying to blow it out without detangling.

Just got my hair done yesterday by Henny she definitely hooked me up hands down the best silk press I’ve gotten in years !!! Great customer service , fast & my hair looks beautiful definitely will be back !!!

Excellent experience! The service is top notch! Juana is very professional and friendly. She really care about your hair. You won’t be disappointed!

Normally don’t leave reviews but today was a must! Haven’t received a trim in 2+ years and so coming across her services was A MIRACLE! ???? Called and received great communication as to what I was looking for. Received a deep conditioning treatment along with trim and whewww CURLS AND BODY!???????? All in a decent amount of time THANK YOU definitely will be returning ????Ambiance setting is definitely a plus!✨✨