Quick Facts About Dogs-R-Us
Dogs-R-Us Place is a popular grooming salon that has received a mix of positive and negative comments. In order to evaluate its strengths and weaknesses, we will analyze each comment and identify recurring themes.
One common theme in the comments is the quality of the grooming service. The majority of the comments praise the grooming results, with customers stating that their dogs had great haircuts and smelled clean and fresh after the visit. This indicates that the salon has skilled groomers who are capable of delivering satisfactory results. Additionally, the use of a dremmel tool for nail trimming is mentioned positively by one customer, suggesting that the salon offers advanced techniques to ensure the comfort and safety of the dogs.
Another strength highlighted by multiple comments is the customer service provided by the salon. Several customers express their satisfaction with the friendly and helpful personnel who accommodated their needs. One customer even mentions that they were running late, but the salon saved their appointment instead of rescheduling. This shows a willingness to go above and beyond to satisfy customers and indicates strong customer service skills.
The salon also receives praise for its availability and convenience. One comment mentions that the salon was able to accommodate a last-minute grooming appointment, demonstrating flexibility and responsiveness. Another customer mentions that the grooming service was quick, with their dog being ready in just an hour and a half. This indicates that the salon is efficient and able to deliver services in a timely manner.
However, the salon also has some areas of improvement that can be considered weaknesses. One customer mentions that the price for a haircut was high compared to other towns and did not include nail clipping. This suggests that the salon may be overpriced compared to competitors in the area. Additionally, another customer expresses disappointment after showing up for their appointment and finding out that the salon had closed without notifying clients. This lack of communication and courtesy can be seen as a weakness in customer service.
In summary, Dogs-R-Us Place has strengths in the quality of its grooming services, friendly customer service, and availability. The salon offers skilled groomers who deliver satisfactory results, and the use of advanced techniques such as the dremmel tool for nail trimming. The personnel are praised for their helpful and accommodating nature, and the salon demonstrates flexibility in scheduling appointments. However, the salon could improve in terms of pricing competitiveness and communication with clients, as one customer mentioned high prices and another expressed disappointment over lack of notification for a closure. Overall, the salon has several strengths that contribute to its positive reputation, but there are areas where further improvements could enhance the customer experience.
Best TL Reviews
Hair cut was a bit pricey ($50 not including tip) since it didn't include getting our Yorkie's nails cut.. I've paid same price and even cheaper in other towns with our other small dog and that included nail clipping and the dogs teeth to be brushed however he looks cute!!! He smells great and feels so soft!!! & came home with that cute little red handkerchief !!
Great personnel, great service. I was running late, they saved the appointment instead of having to reschedule. Offered me the use of a leash since mine was still packed. The puppy enjoyed herself, got a good grooming and nail trim. Thank you
Great people and my dog always has a great hair cut!
EDIT - Showed up for my dogs grooming appointment and they closed. No courtesy to call and tell all clients they were closing their doors.
Awesome and expedient service! Called a few mins before taking my Puppster in to have her nail trimmed and it was completed in a most professional manner. I have always liked Dogs-R-Us because they use a dremmel tool and my Pup is comfortable with that method.
I called on a Fri.morning at 9:30, and without hesitation they were able to book a grooming appointment for me!!!!!
Jessica was able to bath, shave, nail trim & top my baby off with a cute little bow tie in only an 1 1/2 hours!!!
She provided exactly what I wanted on my fur baby & what I paid was AMAZING!!!!!
This place is AWESOME! Even my mother, who picked him up for me, was SOOOO impressed!
Thank u to Jessica! You're the best!!
(I corrected the name!)
I have been coming here since I moved her, in 2009. They have been good at their jobs. I did find someone that I like a lot, but you'll need to figure that out. Don't want them booked!
My dog came back smelling so good and clean from her bath! They put a cute little flower on her collar. My dog does not like baths or her nails cut and they were able to get her nails really short for her. The groomers at our vet aren’t even able to get them that short. I will be using them again!
Loved it!
One of our dogs got a cut for the summer and our other one just a bath. They smell so good and look so good! They really do the whole shabang (bath, cut nails, etc). Totally recommend and will be going back :)
Dogs-R-Us Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 03:00 PM |
| Wednesday | 08:00 AM - 03:00 PM |
| Thursday | 08:00 AM - 03:00 PM |
| Friday | 08:00 AM - 03:00 PM |
| Saturday | 08:00 AM - 03:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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