Quick Facts About Angel Tips Nail & Spa
Strengths:
1. Excellent customer service: Many customers comment on the friendliness and welcoming nature of the staff at Angel Tips Nail & Spa. They feel appreciated and valued as customers, which enhances the overall experience.
2. Skilled nail technicians: Helena, in particular, is praised for her attention to detail and her ability to create beautiful gel manicures. Customers appreciate her dedication and the time she takes to ensure consistent nail shape and gentle treatment.
3. Variety of services: The salon offers a wide range of options, including gel manicures, UV gel sets, and extensions. This variety allows customers to find the service that best suits their needs.
4. Clean and spacious location: Customers appreciate the cleanliness of the salon. The spaciousness provides a comfortable and relaxing atmosphere.
5. Long-standing relationships: Some customers have been coming to Angel Tips for many years, highlighting the trust and satisfaction they have with the salon. This suggests that the salon is capable of building long-term client relationships.
Weaknesses:
1. Inconsistent service quality: While some customers have had positive experiences, others have faced issues with the quality of their nails. One customer mentioned that the nail technician struggled with shaping and achieving the desired look, resulting in uneven nails. Another customer had a negative experience with her eyebrows, stating that they were left too thin and uneven.
2. Lack of options for nail art/designs: One customer mentioned that she wishes there were more options for nail art and designs. This suggests that the salon may have limited creativity and customization options.
3. Limited staff expertise: While Helena is praised for her skills, there are no specific comments about other nail technicians. This lack of mention suggests that the expertise and quality of service may vary depending on the technician.
4. Time management: One customer mentioned that the service duration was excessively long, taking almost 3 hours. This suggests a potential issue with time management and efficiency.
5. Lack of attention to detail: One customer mentioned that her nails felt lumpy and uneven after the top coat was applied. This suggests a lack of attention to detail and a rushed approach.
In conclusion, Angel Tips Nail & Spa has several strengths, including excellent customer service, skilled nail technicians, a variety of services, and a clean and spacious location. However, there are areas of improvement, such as inconsistent service quality, limited customization options, potential staff expertise variability, time management issues, and a lack of attention to detail.
Best TL Reviews
I have been going here for a while and always receive the nicest welcome . Everyone is really nice . I got my nails done by Helena today and she really takes her time to make sure the nails are all the same shape and is very gentle. She takes pride in her work. My nails came out beautiful!! ☺️ I will keep coming to here and to Helena for my gel manicures.
My experience wasn’t that bad but my nails are terrible. I got the gel manicure with extensions. Which ended up being a free form nail shaping situation which I wasn’t prepared for. I thought I was going to get traditional tips with a gel top coat. Unfortunately the nail tech absolutely sucked at shaping. My nails look more like hump nails that are uneven in size. So I asked her several times to take more off the top and tech started to get annoyed. She was only able to achieve the shape and size I desired on one nail. ???? She kept telling she wasn’t finished shaping even though she kept moving on to the next finger. After going back forth a few times I gave up on trying to achieving the look that I wanted. When she was finally finished the top coat of one my nails looked very lumpy and uneven so I asked her to re-polish the nail. For some odd reason she couldn’t find the color we used. So I accepted one that was similar because I needed to leave after sitting there for almost 3 hrs. The amount I paid was not worth the finish I got. I won’t be returning.
I hardly write reviews for establishment but this one really deserved it. I’ve been here a few times now and every time I have received exceptional care from a number of the employees. They’re very approachable and take their time to finish the job properly and beautifully. I usually get gel manicures but this time I opted to get a UV gel set with Helena and she did an AMAZING job. In the past in other salons, when I’ve gotten UV gel sets, I’ve experienced a lot of pain but with Helena, it was pain free! She made sure she cleaned the sides when polish would get on my skin and even added an extra coat! I had a wonderful and relaxing time here. They are super clean as well! Definitely would recommend!
Wonderful nail salon! All the staff is very friendly. Steve is my preferred nail technician. Only reason I didn’t give 5 stars is because I wish there was more options for nail art/designs. Other than that service and facility is outstanding.
Been coming to Angel Tips for many years. Helena is my go to nail tech. She does an amazing job. Quality work and always friendly. She is on time with appointments and constantly delivers a great experience. The salon is clean, prices are reasonable, staff is very welcoming and they offer a wide range of options. Wouldn’t think of going anywhere else. If you are looking for a nail tech book an appt with Helena. You will be glad you did.
Spacious location really friendly and detail oriented staff.
Updated - went a few more times and noticed that everytime my nails hurt a bit after so decided to reduce the overall score.
My mom started getting her nails done with Helena when she was first pregnant with me & now 24 years later she, my sister and I still come to Angel Tips for everything! My mom gets a fill in every 2-3 weeks and loves her nails every time & my sister and I have been here for every prom, wedding and special event. Everyone is very nice and we always leave feeling relaxed & our absolute best!
Ruined my eyebrows! I told the lady, I didn't want my eyebrows thin and she left them so thin. I am so upset about it. She ruined the shape of the eyebrows; one eyebrow is thinner than the other one! She was really quick and rushed it. I will never go there again! This place doesn't care about quality.
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Angel Tips Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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