Quick Facts About Discount Beauty Supply
Upon analyzing the comments provided, there are several strengths and weaknesses that can be identified for Discount Beauty Supply.
One strength of Discount Beauty Supply is its wide range of products. Customers mention that the store is well stocked with a variety of items, ranging from inexpensive hair products to higher-end hair options. This wide selection allows customers to find products that suit their individual needs and budgets. Additionally, the store offers a selection of hair care products, hair coverings, and cheap jewelry, providing customers with a one-stop shop for their beauty needs.
Another strength highlighted by customers is the friendly staff. Multiple commenters mention that the staff is helpful and welcoming. This positive customer service experience contributes to a pleasant shopping environment and makes customers feel valued. Additionally, the store accepts both cash and cards, providing customers with flexibility in their payment options.
The store's location and parking lot are also mentioned as strengths. Commenters note that the store is conveniently located, with one suggesting that they should expand to a new city. The large parking lot provides ample space for customers, making it easier for them to access the store.
Despite these strengths, there are also some weaknesses that customers have identified. One customer expressed dissatisfaction with the customer service, mentioning an incident where they tried to return a half-full container of gel for an exchange but were denied. This suggests that the store may have inconsistent policies regarding returns and exchanges, which could negatively impact customer satisfaction.
Another weakness mentioned is the lack of a clear refund policy. One customer states that they wanted to exchange a product, but were refused and told that refunds are not allowed. Clear and transparent refund policies are important for customers to feel confident in their purchase decisions.
Additionally, there are comments regarding the inability to try on wigs due to COVID-19 restrictions, coupled with the inability to return or exchange them. This creates an inconvenience for customers who may not be satisfied with their purchase and would like to make a change.
Another weakness highlighted by a customer is the perception of being watched on the store's security cameras. This suggests that some customers may feel uncomfortable or targeted, potentially impacting their overall shopping experience.
Lastly, there are a couple of comments mentioning specific product issues. One customer expressed disappointment in picking up the wrong kind of hair grease, but being unable to exchange it for the correct one. This indicates potential difficulties in product selection and the inability to rectify mistakes.
In conclusion, Discount Beauty Supply has several strengths, including a wide range of products, friendly staff, a convenient location, and a large parking lot. However, the store also faces challenges related to inconsistent customer service, unclear refund policies, limitations on trying on wigs, and potential discomfort caused by security camera surveillance. Recognizing and addressing these weaknesses will help Discount Beauty Supply improve its overall customer experience and satisfaction.
Best TL Reviews
This use to be one of my favorite beauty supply but I purchased some clear gel and when I got it home it was half full so I took it back with my receipt and they not only did NOT give me another container of gel but I didn’t get my money back either which I knew that wasn’t gonna happen so I just asked for another jar of gel! I got nothing! Also I go there at least 2 times a week as a stylist they knew me very well! Very POOR customer service. Go to Anna’s beauty instead.
This place should open a store in Roswell New Mexico. It was so much to select from.
Discount Beauty Supply is well stocked with low priced .99 hair to $100+ hair. They have all your hair needs. From hair, hair care products, hair covering to cheap jewelry.
The staff is friendly with prices to suit the needs for any budget.
They accept cash and cards.
You must wear a ????.
They don't follow you around like you're shoplifting, even though it's location is in located in what many call the Del City Hood. Note, I have never had a problem in this location while shopping there, but I would hand out there after dark.
The parking lot is large.
It would be nice if they had a connection with Perfect Locks for human Remy bulk braiding hair with the great quality with slightly lower price $145 .
???????????? I WOULD RECOMMEND THIS PLACE AS A SAFE PLACE TO SHOP.
YES ????????I WOULD RETURN.
Sad place I went to purchase hair grease and notice I picked up the wrong kind but it was right next to the one that that I wanted but in very similar container I went to the car looked at it tried to exchange it for the correct one she refused says once you buy no refund I wasn’t trying to get a refund just wanted the one that I went to purchase! So disappointed I refuse to give them any more of my money……
Bought a wonderful wig and supplies. The employee was amazing! She wasn't judgmental or anything and was very happy to answer any questions I had.
I understand you can't try the on the wigs due to the virus but you cannot return or exchange not cool not good for business at least let somebody exchange it
I Use to come to this place all the time hadn’t been here in a few years. Stopped by today and the Asian lady was rude from the start. was watching us on the camera like I need to steal . Will not be spending anymore money here. go to queens across the street! They have cheaper and better product
Love this beauty supply store I always find what I'm looking for at this location very reasonable prices!
Best in OKC IMO! Multitude of ANY and EVERYTHING beauty. Only thing is I'm starting to think they purposely "forget" to put my nose rings in the bag. Not complaining its my fault for not checking but its happened more than once and with 2 others I know. (We drive 2 hours to get here)
Discount Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:45 PM |
|---|---|
| Tuesday | 10:00 AM - 07:45 PM |
| Wednesday | 10:00 AM - 07:45 PM |
| Thursday | 10:00 AM - 07:45 PM |
| Friday | 10:00 AM - 07:45 PM |
| Saturday | 10:00 AM - 07:45 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places