Quick Facts About Eli's Hair & Beauty
Eli's Hair & Beauty place has received both positive and negative comments, which provide insights into the strengths and weaknesses of the salon. Below, I will discuss these comments in detail, highlighting the strengths and weaknesses of Eli's Hair & Beauty place.
Firstly, one of the strengths mentioned by multiple commenters is the skill and expertise of the hairdressers. One customer mentioned that the salon offers skilled hairdressers who are proficient in cutting, styling, and coloring hair. They also stated that the salon has consistently provided outstanding service. This indicates that customers can expect high-quality results when it comes to their hair.
Furthermore, another customer expressed their confidence in the salon, comparing it to other well-known salons such as Headmasters and Ginger Group. This suggests that Eli's Hair & Beauty place is on par with these reputable salons in terms of the expertise of their hairdressers.
Additionally, friendly and attentive customer service is repeatedly mentioned as a positive aspect of the salon. Commenters appreciate the welcoming and friendly nature of the staff, which creates a pleasant atmosphere for customers. Being attentive and following customer instructions was also highlighted as a strength of the salon.
The salon's reasonable prices were also mentioned as a positive aspect. Customers appreciate that they are getting good value for their money without compromising on the quality of service provided. This can be seen as a strength for customers who are seeking affordable hair and beauty treatments.
On the other hand, there are several weaknesses mentioned by customers that need to be addressed. One customer mentioned that they were dissatisfied with a facial treatment because the esthetician seemed unsure of how to properly address the customer's concern regarding whiteheads. This indicates a lack of expertise and knowledge on the part of the staff member, which can be seen as a weakness for the salon.
Another weakness mentioned is the inconsistency in pricing. One customer reported that the salon charged their sister more than the advertised price for a haircut, which is misleading and can lead to customer dissatisfaction. This suggests a lack of transparency and consistency in the salon's pricing structure, which should be addressed to maintain customer trust and satisfaction.
The issue of asking for cash payments and directing customers to an external cash machine was also raised as a weakness. This can be seen as inconvenient for customers, as it may disrupt their salon experience and create an unnecessary hassle. Implementing alternative payment methods, such as card payments, could help address this issue and improve the overall customer experience.
In conclusion, Eli's Hair & Beauty place has various strengths, including skilled hairdressers, consistent service, friendly and attentive staff, and reasonable prices. However, weaknesses include the lack of expertise in certain beauty treatments, inconsistent pricing, and inconvenience due to cash-only payments. By addressing these weaknesses, the salon can further enhance its strengths and provide an even better customer experience.
Best TL Reviews
I have come to this salon for approximately 4 years now. Having used a number of other salons such as headmasters, ginger group, blowbar and the likes I can say with confidence that the service I have received from Eli’s Hair and Beauty has always been outstanding and consistent! They are skilled hairdressers in cutting, styling and colouring hair. They have always listened to my instructions and have done exactly what I had instructed. I highly recommend them.
I came here with my two sisters for a haircut and facial. The lady that served me was nice but she didn’t know what she was doing, I asked her if she can remove my milia (whiteheads) and she said that they were spots and couldn’t remove them. Her shift nearly finishing so the facial felt a bit rushed for what I was paying.
They charged my sister £45 for a haircut when in the leaflet they use for promotion it says £30 and the lady said that those were old prices. Her haircut did not look professionally done in a salon.
There are better salons out there but this is not one of them.
No waiting time, booked via Google the service I wanted, the hairdresser is attentive, precise and friendly. She followed my indications to the letter. I'll come back for sure!
Great team and always super friendly!
Very reasonable prices and they know what they are doing. Lovely local salon for hair and beauty ????
Eli and her staff are attentive, friendly and welcoming ,
They are excellent hairdressers and beauticians , would not go anywhere else
I went a couple of times, mainly for haircuts. In beginning the hairdresser was good, but last visit (and final time) was poor. Don’t like they ask for cash and refer you to cash machine to get cash.
Secondly prices differed when being told one price on the phone and another when in salon.
I've had a wash cut and blow-dry with Eli and one other lady previously. Both very talented hairdressers who clearly know their skill very well. My hair was cut very well, without being over cut like some hairdressers do, styled immaculately and looked fantastic, exactly how I asked.
Very friendly clean salon, I would defo recommend and will be back again!
Thanks Eli!x
I have been going to Eli's for over 3 years. I have thick, curly hair and I go to Ledina to do my hair, she is so amazing. The staff are so friendly and welcoming. The atmosphere is so lovely in there so I would 100% recommend.
Eli's Hair & Beauty Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Cash only
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
How to go there
Location
Places