Quick Facts About St. Robert Nails Spa
St. Robert Nails Spa has a number of strengths and weaknesses based on the comments provided. These strengths and weaknesses can help potential customers evaluate whether or not this nail salon is the right fit for them.
One strength of St. Robert Nails Spa is the friendliness and knowledge of the staff. Multiple commenters mentioned that the staff was nice and accommodating. In particular, Tom was praised for his skill and kindness. This indicates that customers can expect good customer service and a positive experience when interacting with the staff.
Another strength of the salon is its cleanliness. Commenters noted that the salon is very clean and that all equipment is either new or properly sanitized. This is an important factor for many customers when choosing a nail salon, as cleanliness and hygiene are essential in this industry.
Efficiency and speed are also strengths of St. Robert Nails Spa. Commenters mentioned that the staff was fast and efficient, without making the experience feel rushed. This indicates that customers can expect a quick and streamlined process when getting their nails done.
Additionally, the quality of the work done at St. Robert Nails Spa was praised by multiple commenters. Customers mentioned that their nails looked impeccable and that the staff took their time to ensure a good result. This indicates that customers can expect high-quality nail services and attention to detail.
On the other hand, there are some weaknesses mentioned in the comments that potential customers should consider. One weakness mentioned by a commenter is that they felt rushed during their visit and that their nails were filed without proper comparison. This suggests that some staff members may not pay as much attention to detail as others, which could result in a less precise nail service.
Another weakness mentioned is that the pedicures did not last long. One commenter stated that their pedicure did not last a week on any toes. This indicates that the longevity of the pedicure services may be inconsistent, which could be a potential drawback for customers looking for longer-lasting results.
Another weakness mentioned by a commenter is the lack of sanitary practices. They noted that the staff dips customers' fingers in the dip powder from the whole pot, which is not considered sanitary. This suggests that there may be inconsistencies in the salon's hygiene practices, which could be a concern for some customers.
Furthermore, one commenter mentioned that their gel nails started lifting before they even left the salon and only lasted less than five days. Although the commenter acknowledged that the customer service was good, the durability of the gel nails was a disappointment. This suggests that the quality and longevity of certain services may vary.
Lastly, a negative experience was mentioned by a commenter who felt that the staff was rude and complained loudly when they did not tip on the credit card receipt. This indicates a potential issue with professionalism and customer service that may be off-putting for some customers.
In conclusion, St. Robert Nails Spa has a number of strengths, such as friendly staff, cleanliness, efficiency, and quality work. However, there are also some weaknesses, including potential inconsistencies in attention to detail, short-lasting pedicures, inconsistent sanitary practices, variable durability of services, and occasional issues with professionalism. Potential customers should consider these strengths and weaknesses when deciding whether or not to visit this nail salon.
Best TL Reviews
I’ve went three times in the last month.
The Staff was nice and knew what I wanted. Tom is my favorite so far, he did my purple nails. My last visit I had his colleague and he was ok. I felt rushed and he just filed without even comparing my nails, which you can see on my right hand, I pay attention to detail, might just be me.
I will still come back bc other then that It was a good experience. Definitely recommend them.
Love this nail salon, Tom did an amazing job and is so kind. Told him last minute for the diamonds and was very accommodating with my request. The new owners are absolutely phenomenal, last owner wasn’t very customer service friendly. Also place is very clean and love the renovations they did. 10/10 would recommend, only place I go to get my nails done at.
Okay so let me just say start off by saying I NEVER leave reviews unless a business asks me to but this one I’m doing just because they deserve it!! Usually I go to another nail salon in town but they were closed today and I really didn’t feel like waiting two hours tomorrow so I decided to try this place. FIRST thing I noticed was they are definitely clean!! All of their equipment came out of new plastic wrappers or a sanitation jar. They also use plastic liners in their pedicure bowls!! They were also extremely fast and efficient. I came in for a full set and pedicure; whenever there was a free hand they would come and double team to speed things along but it never felt rushed or distracting. Lastly, their work, in my opinion, was impeccable. They definitely took their time with everything to include the shaping and painting. I’m upset that this is my first time trying this place out! No wait time plus fast and friendly service. Definitely my new go to!!!
The shop was very clean and pretty and had a huge selection of dip colors. I'm looking forward to my next visit so I can get a pedicure as well (the pedicure chairs look super comfy). What a great day! :)
This place is fantastic! I will never got to another nail shop again. I've been getting my acrylic (with gel) nails done here for many times. They do a fabulous job and they easily last at least 3 weeks!
I recommend this place if you need something last minute because they’re usually empty. However, my pedicure didn’t last a week on any toes, they dip your fingers in the powders in the whole pot instead of being sanitary, and they complained loudly right in front of me when I didn’t tip on the cc receipt while I was pulling cash out for their tips. They got $5 cash each for tips and didn’t apologize for being so rude while I was pulling the cash out. It was kind of ridiculous.
They did my hands and toes at the same time which I adore. Did a great job and we're pleasant. I so happy with result! I will definitely come here more regularly:)
Not sure the name of the woman, but my gel nails were lifting before I left and lasted less than 5 days. They have good customer service so I will give another chance one day.
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