Maty African Hairbraiding

+1 718-953-3077

1077 Rutland Rd, Brooklyn, NY 11212 United States of America

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Quick Facts About Maty African Hairbraiding

Maty African Hairbraiding place has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment. By analyzing these comments, we can gain a deeper understanding of the salon and its offerings.

Starting with the strengths, it is evident that the braiding techniques at Maty African Hairbraiding place are highly praised. Customers mention that the braids are beautiful, neat, and stylish, suggesting that the hairstylists possess excellent skills and creativity. Additionally, many customers appreciate the fact that the braids are not tight, implying that the stylists prioritize their clients' comfort and hair health.

Another strength of the salon appears to be the professionalism and friendliness of the stylists. Multiple comments express satisfaction with the friendly and professional service they received. This contributes to a positive overall experience and fosters a desire to return to the salon. Additionally, the clean and cool environment mentioned by one customer enhances the salon's appeal and creates a pleasant atmosphere for clients.

Efficiency is another notable strength of Maty African Hairbraiding place. Several comments highlight the salon's ability to provide quick service, with customers mentioning being in and out within two hours. This efficiency is appreciated by busy individuals who value their time and need their hair quickly styled.

Furthermore, the positive comments also mention the affordability of the salon. Although a couple of comments describe the salon as pricey, the majority appear to find the prices reasonable for the quality of the service they receive. This indicates that Maty African Hairbraiding place offers good value for money, attracting satisfied customers who are willing to pay for a satisfactory experience.

However, the salon does have some weaknesses that should be considered. One common complaint is the inconsistency in the quality of service depending on which braider the customer sees. One customer specifically mentions that the owner is the only one who does not braid extremely tight, implying that other braiders may not be as careful or attentive to their clients' comfort. Additionally, another customer mentions that one braider has a terrible attitude, highlighting a potential issue with customer service.

Another weakness that is pointed out by multiple customers is the salon's appointment management system. Some customers mention that appointments are made but easily canceled or not honored, causing inconvenience, particularly for those who travel long distances to reach the salon. This lack of organization and accountability in keeping appointments reflects poorly on the salon's professionalism and can create a negative customer experience.

Additionally, a few comments mention the first-come, first-serve policy, which may be a disadvantage for those who prefer or require the assurance of having a specific braider handle their hair. This policy could lead to disappointment and dissatisfaction if customers are unable to get their desired braider due to the salon's busy schedule.

In conclusion, the strengths of Maty African Hairbraiding place include excellent braiding techniques, professionalism, friendliness, efficiency, and reasonable pricing. On the other hand, weaknesses include inconsistency in service quality among different braiders, issues with appointment management, and a potential limitation with the first-come, first-serve policy. While the salon has a strong foundation in terms of its braiding skills and overall service, there are areas that can be improved to enhance the customer experience and address the weaknesses mentioned.

Best TL Reviews

EDIT:

After going a number times from my last review....Nice place and Very Pricey. Don't like it when they pass you off to another braider, When you are suppose to see a particular braider. The owner in the 1st chair by the door is good and the only one that doesn't braid extremely tight, Her sister in the second chair has a terrible attitude. If you can't get the 1st chair, don't bother. I never paid attention to the other comments. They all braid extremely tight. If you love tight braids Maty African Hair braiding is your place.

A bit pricey but great service. In and out 2 hours tops. I've been getting compliments all day. Thank you Nay.

Love my hair. Professional kind individuals. Love those sisters make you wanna come back. I will recommend anyone thier for any braid type style.

They do extremely beautiful braiding and the braids are not tight at all. I had my hair done in knotless braids and my daughter’s hair in a kid friendly hairstyle, she was very happy. The one negative aspect about this establishment is that customers set appointments and then they cancel which is completely an inconvenience for travelers coming by train from a long distance and even by car. Instead of tracking their appointments in a book with contact information, they just tell them that once they arrive at the salon. I sat in the salon and heard one of the Hair Stylist made an appointment with a customer for the customer to return at the given time that afternoon for her to cancel because she did not come in. This is bad for business.

My hair was professionally done. Everyone loved my hair. I love it most of all and The stylist was friendly and professional. The place is clean, cool and they follow safety protocols for social distancing. I highly recommend Maty Hair Braiding for any style. The price and time is worth it.

Wow these sister know how to do some hair omg and the place was clean And they was polite they will see me ever month

I've been going to this hairbraiding salon for at least a decade. The hairstyles are always neat, trendy and stylish. The two sisters ( N'deye & Nabu) and the other members of the shop never disappoint. First come, first serve so beware of that. Stop in early!

Always go here for my braids! Great braiding techniques, fast braiders and they always get the look I’m going for.