Quick Facts About Q Nail & Spa
Q Nail & Spa Place has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses of the establishment.
One of the major strengths mentioned is the quality of service provided by the nail technicians. Customers exclaimed that the girls attending to them listened well to their requests, understood their preferences, and provided excellent nail art designs. They also appreciated the friendly and kind demeanor of the employees. This demonstrates that Q Nail & Spa Place excels in customer service and client satisfaction.
Another strength is the reasonable pricing. Several customers mentioned that they found the prices at Q Nail & Spa Place to be affordable, which is an attractive aspect for many consumers. This affordability may contribute to the positive experience and customer loyalty.
The salon also garnered compliments for their ability to offer unique services such as 3D acrylic flowers. Customers appreciated the fact that Q Nail & Spa Place goes above and beyond to provide different options for nail art, setting them apart from other salons.
On the other hand, the negative feedback highlights some weaknesses of the establishment. Some customers criticized the lack of attention and professionalism displayed by certain employees. In one case, a customer mentioned that the nail technician seemed distracted by their phone, while another customer mentioned that the new employees were rude and unprofessional.
Additionally, there were complaints about the inconsistent quality of service. One customer was dissatisfied with the acrylic nails not being shaped as requested and the polish not being applied evenly on the nails. Another customer mentioned that the gel started peeling off only two days after the manicure.
The cleanliness and organization of the salon were also called into question by one customer. They mentioned that the place appeared dusty and needed a thorough cleaning. Furthermore, the separate treatment of customers doing their nails and toes separately, as described by a customer, resulted in a lengthy waiting time and inconvenience.
However, it is worth noting that despite the initial negative impressions, some customers eventually found joy in the experience at Q Nail & Spa Place. They appreciated the patience and tolerance of the staff, especially in accommodating a young child during the appointment. Another customer mentioned the exceptional nail artistry and skilled work of the technicians, which justified the longer wait.
In conclusion, Q Nail & Spa Place demonstrates strengths in providing excellent customer service, reasonable pricing, and offering unique nail art services. However, some weaknesses include inconsistent service quality, lack of professionalism exhibited by certain employees, and issues with cleanliness and organization. To improve overall customer satisfaction, Q Nail & Spa Place would benefit from addressing these weaknesses and ensuring consistency in service quality and professionalism.
Best TL Reviews
I took my daughter to have her nails done for her graduation ceremony. First of all, the service was really good. The girls that attended my daughter really listen and understood what she wanted and they were really kind and friendly with her. They put gel in her own nails and decorated it. The girl that painted the designs were really good as you see in the pictures. The price is really reasonable. I will definitely recommend it.
Here's the review from my daughter:
I went here to get my nails done before my graduation ceremony and OH MY GOSH they did a beautiful job with everything. They painted my nails so nicely and the decoration that they chose were absolutely lovely. I will definitely come back here again! This is officially my favorite place for nail and spa treatment!
I went in for a quick fill with black powder acrylic and it ended up being $40. The man gave me black, sparkly acrylic that I told him I didn’t want, he didn’t shape my nails after putting on the acrylic, got upset when I asked for more of a “almond” shape, and didn’t paint any of my nails completely with CLEAR polish. They still look matte from where it wasn’t painted and the jagged edges are sharp and catch on everything. I do not recommend, not even for a quick fill. I recommend Su Nails on the other side of town.
I went here because my normal nail place J's nails on Florida was on vacation. I thought they did a nice but the girl doing my nails seems very distracted by the phone and they're more expensive. So although I do believe they did a good job, the slightly more expensive and not very interested is a real put off for me personally.
Everyone was so sweet and my set came out so cuteee???? they also do the 3D acrylic flowers which not many salons offer
Loved going here, Vicky always took care of us, she knew what and how we liked our nails done. These new employees are rude and very unprofessional.....they get an attitude, when you ask to do something. I asked for only the tips of my nails to be painted, she started to paint my whole nail. When I told her no that's not what I said, she got an attitude, wiped my nail off and threw the cotton on the floor. Also, you shouldn't talk about your customers, some may know what your saying!!!
Referred by a friend and my wife was so upset… visiting from out of town for a wedding and they treated her like cattle. Worst manicure / pedicure she’s ever had, and the gel started peeling off on the second day. They don’t listen to what customer actually wants, they try and hustle customers and they accused her of not having the money to pay.
Edna did such an amazing job on my Toes and Nails. I wanted something cheerful and summery for my new job and she nailed it! I only hope my co workers are just as awed if not oh well. I Love love love them. Thank you. See y'all soon.
At first I thought I hated this place...they were very casual and the place was a bit dusty and needed a good clean over. Then they made me and my daughter do our nails and toes separately from each other. She sat while I did my toes then another lady did her toes while a guy did my nails and then a guy did her nails while I waited. .and they took forever.
BUT BUT BUT ..after relaxing and observing I really enjoyed the experience. A young Mom and her Mom were out for a day or nails together and the Mom was in her work clothes so she deserved to be there but she had her son with her because that's what Mom's have to do and he of course got fussy at the end because he sat so long being good (and he was a good kid). They were so tolerant and nice about it and making jokes. Another woman came in and the one in charge sat and talked with her for a minute before they started. She knows her clients well.
The wait . Worth it. They do BEAUTIFUL nails. They don't even look fake..thin and rounds better than what I had and I am so impressed by the artistry and skill they possess. I am glad they took their time now. I felt welcome and appreciated and I will be back for a fill which I probably won't need for 3 weeks because they got them so close to my cuticles!
Place Pictures
Q Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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