Southwest Styles Unisex Salon

+1 313-554-9887

5460 Vernor Hwy, Detroit, MI 48209 United States of America

Open Today: -

Quick Facts About Southwest Styles Unisex Salon

Southwest Styles Unisex Salon has both strengths and weaknesses based on the comments provided.

One of the strengths mentioned is that the haircut is done decently. Despite some negative experiences, some customers have found that their haircuts have been satisfactory. This indicates that there may be barbers at the salon who have the skills and expertise to give a good haircut. Furthermore, one customer specifically mentions that they received the best cut they had in years. This highlights the potential for high-quality cuts at the salon, making it a positive aspect of Southwest Styles Unisex Salon.

Another strength mentioned by a customer is the extra services provided. The customer states that the barber even did their eyebrows for free. This indicates that the salon may go above and beyond to provide additional services to enhance the customer experience. Going the extra mile for customers can help to build loyalty and positive word-of-mouth for the salon.

Additionally, the customer mentions that the prices are reasonable. This is a strength as customers appreciate receiving good service at an affordable price. Competitive pricing can attract more customers and encourage repeat business.

On the other hand, several weaknesses are highlighted in the comments as well. One of the main weaknesses mentioned is poor customer service. Customers report instances of a lack of professionalism, such as the barber brushing off a customer's question about improving the haircut and playing video games while providing the service. Another customer mentions the lack of communication between the barber and the customer, leading to a delay in getting a haircut. These experiences indicate a lack of attentiveness and care towards customers. Poor customer service can result in negative reviews and a decline in customer loyalty.

Another weakness mentioned is the wait times. Customers have complained about having to wait for extended periods, even when they have made appointments or arrived early. Customers value their time, and long wait times can lead to frustration and dissatisfaction. Improving scheduling and reducing wait times can be crucial in enhancing the customer experience.

One customer specifically mentions a negative experience related to dandruff. The customer states that the barber refused to cut their hair because of the dandruff. This raises concerns about the professionalism and handling of certain situations by the barbers at Southwest Styles Unisex Salon. Refusing service based on a common scalp condition can lead to negative experiences for customers and potential loss of business.

In conclusion, Southwest Styles Unisex Salon has both strengths and weaknesses. The strengths include decent haircuts, extra services, and reasonable prices. On the other hand, weaknesses include poor customer service, long wait times, and questionable handling of certain situations. Addressing these weaknesses can help improve the overall customer experience and potentially attract more customers to the salon.

Best TL Reviews

I went to get a haircut here because a friend of mine had gotten it from here. I was hoping to find good latin service and professionalism but my cut was finished ik 20 minutes with ver little effort. I asked for advice on how would it look better and he brushed the question off and kept cutting. I had hope to find a friendly baeber here but they just wanted the money and no effort. I drove qll the way from Troy too, I'm not coming here again. They literally played Fifa while cutting my hair.

I been going to Gambito for year every since he was in the coner of myas barbershop. And i paid him 60 buck per trip two time ever month. All sudden my ain't green enough for him. Horrible place and horrible business.

The hair cut is done decent except for one barber having a brash rushed way cutting my hair, blasting music through the salon. The barbers quality for cutting and the focus are poor, the prices are higher them usual with it's $15 dollars for a normal hair cut. A low fade and a one, side. Yet, paying 20 dollars for someone brashly cutting my hair, blasting music to the point that he talks to his employees and not focusing on my cut is regrettable for my money.

Waited 2 hours to get my haircut then the barber won't cut my hair because of dandruff horrible Place do not go here. If I can give it a negative Stars I would

Great place to get a haircut for guys

He took like 40 minutes to cut my hair but it's the best cut I had in years so don't expect a rush job like the chain haircut places. He even did my eyebrows for free. 10/10 would recommend.

Horrible communication between barber and customer. Waited for over 2 hours before someone even said who was cutting my son hair.... Mind you it was empty when we got there I will never go there again..

I got here at 7:58 am to get my hair cut. The sign on the door says that they open at 8 am. It is now 8:36 am. Nobody is here. I have 2 jobs and work 70 hours per week and got here on time. What excuse do the people who work here have to be this late, this unprofessional, and this disrespectful. How rude! Next time I will stay home and cut my own hair. You give great hair cuts, but if you are not here to give me that great hair cut, what good are your skills to me? I am still giving them five stars because they gave GREAT haircuts.

The only thing I didnt like was the wait even when you go early or have an appointment. Your usually waiting. Other than that I recommend it the barbers are friendly and my son only let's flaco cut his hair. So far it hasn't let me down with the haircuts and the prices are not bad.