Diva nail spa

+1 864-882-8889

Lowes/BI-LO/Keowee Village, Plaza, 164 Bilo Pl, Seneca, SC 29678 United States of America

Open Today: -

Quick Facts About Diva nail spa

Strengths: 1. Excellent customer service: Many customers praised the staff at Diva Nails for being kind, sweet, and hard-working. They were also impressed with the friendliness and professionalism of the nail technicians. 2. Clean and well-maintained salon: Several comments mentioned that the salon was always clean, which is an important factor for customers when choosing a nail spa. 3. Attention to detail and artistic skills: Customers appreciated the high-quality work done by the nail technicians at Diva Nails. They specifically mentioned the creativity and skill of Anna, who was described as a nail artist. 4. Efficient service: Diva Nails was commended for their short wait times. Many customers mentioned that they were always promptly seen, especially if they had made an appointment. 5. Range of services: Diva Nails offers a variety of options for manicures and pedicures, giving customers a wide range of choices to suit their preferences.

Weaknesses: 1. Inconsistent quality: While many customers were satisfied with the service they received at Diva Nails, there were a few instances where customers expressed disappointment. Some experienced uneven nails, rough treatment, and poor results in terms of appearance and durability. 2. Lack of responsiveness to complaints: A few customers mentioned that when they tried to address issues with their nails, the staff at Diva Nails did not make an effort to fix the problem. This lack of responsiveness can be frustrating for customers who expect their concerns to be addressed. 3. Pricing: One customer mentioned that they felt the prices at Diva Nails were expensive compared to other salons in the area. This could be a factor for potential customers who are looking for more affordable options. 4. Lifting and durability issues: A few customers mentioned that their nails started lifting and had durability issues shortly after getting them done at Diva Nails. Some experienced lifting within two weeks, which resulted in the need for additional repairs or a full set. 5. Inconsistent results: A customer mentioned that they had different experiences with fill-ins at Diva Nails, with the fill-in lifting off their natural nail on both occasions. This inconsistency in results can be frustrating for customers who expect their nails to last and look good until their next appointment.

In conclusion, Diva Nails has several strengths that attract a loyal customer base, including excellent customer service, a clean environment, attention to detail, and efficient service. However, there are also weaknesses to consider, such as inconsistent quality, lack of responsiveness to complaints, and durability issues. Addressing these weaknesses could help improve the overall customer experience at Diva Nails.

Best TL Reviews

Diva Nails has been my favorite nail salon for YEARS! The staff are so kind, and sweet, and the salon is always clean. They always give their best and all the staff are very hard-working. Love how my nails turned out. HIGHLY RECOMMEND DIVA NAILS!

I am amazed at this service! Diva Nails Spa was such a beautiful place! Their workers were nice and they even offered drinks while I got my toes and nails done. Anna was so nice and after I got my nails and toes done she offered to give me some gifts, no other nail salon I have been to had done this, especially during the Christmas season. I went with my friends for the first time and it was a great experience, highly recommend!

Fever Nail Spa is the best place to go that I have experienced since being in this area. They are very patient as I was a walk-in about 15 minutes before they were to close the gracefully allowed me to you get my fingers beautified! It was clean and both of these technicians working that night we're genuinely polite which was very important to me. I as usual showed them a picture of what I wanted then to use as a template and allow them to do it however they see it would work best while keeping it somewhat like how the nails are done in the photo I have furnished. I also was able to get my eyebrows done which we're done wonderfully they look great but the nails were done to perfection I was so happy with the way that they came out it was gorgeous and I will not go anywhere but to Diva Nail Spa to get my mani pedi and eyebrows but. Thank you both very much!!

The guy was extremely rough and rushed. My nails are super thick and uneven. Every time I would try to tell him somthing was messed up I was told it was because my nails are short. He didn't even try to fix. Cut my cuticle and laughed as he said sorry. This was my first time using Diva. And I'm extremely upset with the results. Waste of $30 as bow I have to pay agian to get them fixed.

The absolute best nail salon in the area!! I have tried ALL of the nail salons in Oconee and Pickens Counties and Diva Nails is hands down the best! I never have to wait more than 5-10 minutes, although if you make an appointment, you’re seen right away. They are the top notch cleanest nail salon…always clean. They are extremely friendly and always accommodating with the upmost care. Anna is such a creative nail artist!! And she trains all her employees to her excellent standards; You can’t go wrong with any of the nail techs at this salon!

I went in before work Wednesday morning and was there for 1hr and 1/2 and my nails look horrible. I didn't have time to get to make a fuss but the gentleman that done them did not know what he was doing . They looked like it was time for a redo and they had just been done. I am very disappointed and now have to pay another 50 to another salon to fix this mess .

I'm very sad to write this review but with 2 attempts of getting my nails done here I feel that I need to give an honest review. I have been driving from Seneca to Taccoa for years and wanted to try to find a local place. Diva Nails does wonderful work for my friends with SNS and had some great work posted in reviews, so i wanted to try them out. They did a wonderful job on my toenails and I was pleased with the initial work on my fill-in (thickness, polish etc). Like i said, went here on two occasions for my August and September fill-ins, I had the same result with my fill-in lifting off both times. And I had 2 different people so it wasnt just the person I had. Please dont get me wrong, EVERYONE who helped me on each visit was WONDERFUL, very friendly and had good customer service. But, this is the same thing I have been getting for about 2 years at the other location in Taccoa (so im not being unreasonable with my expectations). I go about 4-5 weeks in between fill-ins and have never had an issue with lifting at the Taccoa Salon (which is actually cheaper than this location) but within 2 weeks of getting my nails done here my hair was being caught in my nails where the fill in was, due to the lifting off my natural nail. My last fill in was 8/30/19 and as of right now my pointer finger has lifted almost half way off. Unfortunately i will not be returning to get my nails done here again. Some of them are so bad i will probably need a full set now, instead of just a fill in. I posted photos of my first visit, right after to show how wonderful they looked (purple) and then a photo that i just took not quite 30 days from the last service (rose gold/pearl) so you can see what im talking about.

I have been going to Diva Nails for over a year, they are very professional, clean and have a lot of options for manicures and pedicures.