Natural Nails

+1 716-842-1921

298 Ellicott St, Buffalo, NY 14203 United States of America

Open Today: -

Quick Facts About Natural Nails

Natural Nails Place, based on the comments provided, has both strengths and weaknesses. In this analysis, we will explore these factors and provide a comprehensive review.

Starting with the strengths, Natural Nails Place is commended for its clean environment. One customer who has been going to the salon for close to 10 years mentions that it is their preferred nail salon due to its cleanliness. A clean environment is crucial for a salon as it ensures a hygienic experience for the customers and prevents the risk of infections.

Another strength highlighted by a customer is the great hospitality. This indicates that the staff at Natural Nails Place is friendly and welcoming, contributing to a positive customer experience. A friendly staff creates a comfortable atmosphere, making customers feel valued and increasing the likelihood of them returning in the future.

Additionally, there are positive comments about the quality of work at Natural Nails Place. One customer specifically mentions that they always receive beautiful work from a technician named Ann. This indicates that the salon has skilled technicians who can deliver satisfying results to their customers consistently. Quality work is an essential strength for any nail salon, as customers expect their nails to be professionally done and long-lasting.

Affordability and speed are also mentioned as strengths of Natural Nails Place. A customer mentions that the salon offers fast service at an affordable price. For individuals looking for a quick and budget-friendly nail service, this can be a significant advantage. It allows customers to save time and money without compromising too much on the quality of work.

Moving on to the weaknesses, there are multiple negative comments regarding the quality of work and customer service at Natural Nails Place. One customer mentions that their pinky toe had nail polish splattered on it and their cuticles were cut up. Another customer complains about the poor pedicure and the fact that the nail polish on their daughter's toes came off after only two days. These comments indicate inconsistencies in the quality of work and suggest that attention to detail might be an area of weakness for the salon.

Furthermore, there is a complaint about the salon using outdated nail colors. Customers expect a salon to offer a wide range of modern and trendy colors to choose from. Outdated colors can lead to dissatisfaction and may cause customers to seek services elsewhere.

An issue mentioned by a customer is poor time management. They express frustration over the salon attending to their little cousins first, despite their friend and themselves needing more time-consuming services. Poor time management can leave customers feeling neglected or rushed, compromising their satisfaction with the overall experience.

Another weakness highlighted in the comments is the salon's cash-only policy. Several customers mention that they were not informed of this until after their services had begun. A cash-only policy can be problematic for customers who do not carry cash or prefer to pay with a card. This inconvenience might deter potential customers from choosing Natural Nails Place over other salons that provide payment options.

Lastly, there are complaints about overcharging and a lack of professionalism. One customer felt overcharged for the services they received and only managed to rectify the situation after asserting their rights. Additionally, another customer mentions that the staff was continuously on their phones during their visit, indicating a lack of professionalism and attentiveness to customers' needs.

In conclusion, Natural Nails Place has several strengths, including a clean environment, great hospitality, consistent quality work, affordability, and speed. However, the salon also faces several weaknesses, such as inconsistencies in the quality of work, outdated nail colors, poor time management, a cash-only policy, overcharging, and a lack of professionalism. Potential customers should consider these factors when deciding whether to visit Natural Nails Place, as they may impact the overall satisfaction and experience.

Best TL Reviews

Went to this place today since I decided to spend the day downtown and spent $90 for a french manicure and white toes. My pinky toe has nail polish just splattered on and they cut my cuticles up on my fingers. I do not recommend anybody to go here

The only nail salon I ever go to is Natural Nails I've been going there close to 10years. I recommend everyone that is looking for a clean environment, great hospitality and always BEAUTIFUL work As I always say.. ANN knows Best.

Spend 120$ on a ombre acrylic full set, came out okay. Spent $45 on a 10-minute pedicure that looks horrible also I got my daughter's toes polished and two days later the nail polish is all off. I would never go back again! I do not recommend this to anybody.

Sis!!!! Do not go here. I was in the area waiting for my passport and I read the reviews. This was the third and last nail place I tried; the other two didn’t have technicians available. They frankensteined my nails HARD. I asked for dip and the tech was using the dip like it was acrylic??? And then put a layer of acrylic on top?¿ What a mess. Then to top it off, a top coat of UV¿¿ Send help. Heed the warning and save your money. The tech was nice enough to speak with me, though.

Very affordable and fast. The man who works here is really fast and really good. The woman who painted my nails did not care very much. Not bad for the price though!

Went in to fix a botched job from another salon. You can't tell that they aren't my nails! Fast, friendly service. Beautiful job and great nail colors to choose from.

BEWARE: DO NOT GO TO THIS PLACE

So, I had a wedding to attend and thought I would get my nails painted for the event; this was a second on my list as the first place was booked. It is CASH ONLY which is a downfall. The color I picked was nice, but it started coming off within a day, didnt have time to go and get it fixed. Also, it seemed like my color was running out and they added something to it, I'm assuming to add more of the color to the bottle. The colors, you can tell are old and need updating. It has been over a week now and my toe is starting to get an ingrown from the horrible job of cutting. Also, when they were take the dead skin off the guy was pushing so hard that I was actually in pain, I have NEVER experienced this anywhere else. Time management was also horrible as well. I went with a friend and my little cousins and they pained my little cousins nails first which took all of 7 min. they could have taken my friend first who was getting french tips which take longer, then spend the last little bit of time as my nails were drying to do their nails. Also, I was charged for a full manicure when I only received a paint. This part is hard to explain but Once my nails dried it looked like they were just sitting on top of my nails and were coming off super easily. I encourage people to NOT go to this place if possible.

This is literally THE worst nail salon I’ve ever been to in Buffalo. When I arrived everyone was on their phones, I wasn’t told that they only accept cash until AFTER my service started and was overcharged for the things I got. Once I spoke up, the (owner, I assume) agreed to adjust my price after looking at the price list and realizing I was right.

I’m still here now & logged into my Gmail account to review this place before I leave because it’s so awful. 0/10 stars if i could. Would not recommend.