Quick Facts About Luvia's Salon
Luvia's Salon place has received a mix of positive and negative comments, which provide insight into its strengths and weaknesses.
Starting with the strengths, one customer mentions that they have been coming to Luvia's Salon for the past couple of months, specifically because they had a bad experience at another salon. They appreciate the service provided by a particular stylist named Henry, who is described as super nice. Another reviewer also mentions friendly staff, indicating that the salon has a welcoming atmosphere. Additionally, one customer highlights that the candy offered at the salon as a positive aspect of their experience.
On the other hand, several customers point out weaknesses and areas that need improvement. One customer shares that they received the worst haircut they have ever had at Luvia's Salon. They specifically mention that the salon is not suitable for men and that the staff does not know how to cut men's hair. This indicates a lack of expertise or training in men's hairstyling. Another reviewer mentions that the salon closed an hour and twenty minutes after their appointment time, suggesting issues with punctuality and adherence to schedule. Additionally, the stylist who attended this customer was described as rude, uncaring, and inattentive. They burned the customer's scalp, used a dirty comb, and drenched their head with water, leading to a negative and uncomfortable experience. This lack of professionalism is further highlighted by the fact that the stylist did not inquire about how the customer wanted their hair cut and was more engrossed in gossiping and watching television. Other customers also mention unprofessional behavior, such as gossiping and eating nachos in the salon, which can create a less than ideal environment for customers.
From a pricing perspective, one customer mentioned that they expected to pay $8, as advertised on the salon's sign. However, they were charged $10 for a terrible cut, which suggests that the pricing may not be transparent or consistent. Another customer mentions that the salon only accepts cash, which can be inconvenient for those who rely on other forms of payment.
In terms of customer service, several reviews highlight issues with how the customers were treated. One customer mentions feeling unwelcome and not receiving proper hospitality. Another customer mentions that their review is motivated by their surprise at the poor service provided by Luvia's Salon. This indicates a lack of consistent customer service quality.
In summary, the strengths of Luvia's Salon place include friendly staff, a stylist named Henry who provides good service, and the small perk of offering candy. However, the salon has significant weaknesses, including a lack of expertise in men's hairstyling, unprofessional behavior, poor customer service, scheduling issues, inconsistent pricing, and limited payment methods. These weaknesses undermine the overall customer experience and may deter potential clients.
Best TL Reviews
The worst haircut I’ve ever got. If you are a guy, avoid this place at all cost. No wonder it is so cheap here, you get what you pay for. The lady was rude and didn’t show me how the haircut turned out. She’s just said “thank you have a good day.” Find a real barber! These ladies don’t know how to cut guy hair
I usually only post a review when I have a bad experience. But have been coming here for the last couple of months ( bringing my 2 kids ) after great clips messed up my sons hair. These last 2 times a gentleman by the name of Henry has cut my kids hair. He is super nice . Friendly staff. Totally recommend coming here ????
Just had my hair cut at this place at 5:40 they close at 7:00. They had an hour and 20 min to cut my hair.
The man that did the job was the rude and uncaring. I asked for a simple cut, so I expected a relatively calm visit.
Instead he burned my scalp and pulled my hair with clippers, he used a comb that fell on the floor that was dirty and re used it on me. He drenched my head with water, that it fell down my face and inside my shirt.
He did not care how I wanted my hair cut or how I wanted it to look. He asked no questions and was to distreacted gossping with his co-workers and or watching the television.
I though it was going to be $8 as their sign advertises, instead it cost me $10 dollars for such a terrible cut . The price is cheap but I expected at least they would be hospitable and proffesional.
I was in need of a cut for tomorrow or I would have never gone there.
The environment was also unprofessional, they where gossiping and eating nachos of all things in the salon.
I should have waited and gone to a better place.
0.5 out of 5 stars.
Would never go again.
Fui ahi y no vuelvo a ir. "ME DESGRACIARON."Pedi ese corte le explque ala sra le mostre la foto y me degracio lo q me hizo nada q ver me dejo como Lord Farquad cuando me subi ala troca me solte llorando.????????
Wouldn’t recommend the little old lady she pushed my hair line more towards the side of my head and said it was because of the line I got clearly wasn’t because of that because I’ve gotten the same hair cut multiple times and I just got it at 12:30 would like a refund but of course they aren’t gonna do that not unfortunately have to wear a hat to school
Sometimes you need a service , and occasionally people don't feel like making you welcome. My experience sometimes surprises me on service people provide, and yet they wonder why business is slow for the most part of the time
They pushed my hairline back the candy was the best part about that
Hice una cita y llegaron 3 personas SIN CITA y a todas las pasaron!!!
Solo aceptan efecrivo ybeso es una pequeña molestia pero con todo lo otro encima, no vale la pena viaitar este lugar.
Place Pictures
Luvia's Salon Info
Amenities
From the business
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Identifies as Latino-owned
Health & safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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