Nora Plaza Barber Shop

+1 317-846-9474

1300 E 86th St #4, Indianapolis, IN 46240 United States of America

Open Today: -

Quick Facts About Nora Plaza Barber Shop

Nora Plaza Barber Shop has several strengths that can be observed from the comments. Firstly, all the barbers are experienced and friendly, creating a welcoming atmosphere for customers. This is important as customers often value a skilled and pleasant barber who can provide a quality haircut while also engaging in friendly conversation. The fact that Katrina, one of the barbers, does a great job cutting the hair of the commenter's entire family indicates the consistent level of skill and expertise present at Nora Plaza Barber Shop.

Another strength highlighted by the comments is the quality of the haircuts. Multiple customers mention that Nora Plaza Barber Shop provides the best haircuts in Indianapolis. This shows that the barbers at this establishment have mastered their craft and are able to consistently deliver a high standard of grooming services. The positive feedback regarding the razor finish on the neck and the fact that one customer claims that "no other barber compares to Nora" further reinforce the expertise and attention to detail of the barbers.

The friendly and welcoming environment of Nora Plaza Barber Shop is also mentioned in the comments. Customers appreciate the warm reception they receive when they enter the shop, and one commenter even refers to the barbers as friends. This indicates that the barbers prioritize customer service and create a comfortable and enjoyable experience for their clients. Building personal relationships with customers can contribute to customer loyalty and the willingness to return to the same establishment for future haircuts.

The affordability of the haircuts at Nora Plaza Barber Shop is another strength highlighted by a customer's comment. The customer mentions that it is a "bargain" to get a haircut at this place, indicating that the prices are reasonable and offer good value for money. This can attract customers who are looking for a quality haircut without breaking the bank.

Despite these strengths, there are also some weaknesses that should be addressed by Nora Plaza Barber Shop. One commenter expressed dissatisfaction with the wait time and the rushed nature of the haircut. They mentioned that the wait was around 30 minutes with only three barbers staffed, which may indicate that the shop is understaffed or not managing their appointments effectively. This can negatively impact the customer experience and result in rushed haircuts. It is worth considering implementing an appointment system, as suggested by another commenter, to better manage customer flow and reduce waiting times.

Furthermore, the negative experience recounted by a long-time customer may indicate a lack of proper communication and coordination among the stylists. The customer felt disappointed when a knowledgeable female stylist refused to cut their hair and referred them to an elderly male stylist who was asleep. This indicates a breakdown in effective communication and coordination amongst the staff, leading to a subpar customer experience. Addressing this mismanagement can help ensure a smoother operation and prevent customer dissatisfaction.

In conclusion, Nora Plaza Barber Shop has several strengths, including experienced and friendly barbers, high-quality haircuts, a welcoming environment, and affordable prices. However, there are also weaknesses that need to be addressed, such as long wait times, rushed haircuts, and a breakdown in communication and coordination amongst the staff. By addressing these weaknesses, Nora Plaza Barber Shop can enhance the customer experience and maintain its reputation as a top-quality barber shop in Indianapolis.

Best TL Reviews

This barber shop is a great place. All the barbers are experienced and friendly. Katrina does a great job cutting all of my family's hair!

I have been going to Nora Barber since I had to use the booster chair and it is by far the best barber in Indianapolis. Honestly, they should be charging more for the quality of haircut they give. Everyone is so nice, I would consider them all friends. I know every time I go in I will receive a great cut. No other barber compares to Nora.

I love going to Nora Barber shop and getting a nice short haircut! Everybody is so nice and welcoming. Come in and get your haircut and say Hi to John who is the owner and you will not be dissappointed

Well worth the wait! I came in and sat down with 2 other gentlemen ahead of me. All in all the wait was about 30 min with only 3 barbers staffed at the time. With good conversation and a razor finish on the neck this place exceeded my expectations. The staff was friendly and did an amazing job. I'll definitely be back.

Update: with how busy they are I highly reccomend making an appointment.

I’ve gone to this barber shop for years so I have a pretty good idea about how these people operate. This past time I was completely disappointed with how I was treated. I got there after work and sat down to have my hair cut by one of the more knowledgable women stylists. One of them said they “had an appointment” so she couldn’t take me. It turns out it is one of the male stylist, who is COMPLETELY BALD. The other stylist referred me to the male stylist. He is an eighty year old man who is fast asleep. I say “No thanks, I’ve waited this long. I can wait a little longer.” At last after an entire hour, the second female stylist is finally ready to cut my hair, which she did hurriedly and completed my haircut in 15 minutes or less. This made me feel like she was taking as long as possible so I’d finally give up and leave without a hair cut. But I decided I’d have the last laugh, stayed and got it done. She got a $1 tip from me, because that’s all she earned. I’m honestly sad to write this as I have been a customer at this establishment for 7 years or more. I can safely say that I’ll not be returning. If any of the staff is reading this, get it together. It’s embarrassing

Jerry started cutting my hair when I was 12 and he was 19..He's the greatest..I am 75 now and in S.C. but I will see him this summer for another great haircut. It's refreshing when something "never" changes.. Lou Goecker..

Katrina does an amazing job. I bring my son in with me everytime I get a cut. She makes sure to include him so he'll be comfortable getting his own cut

No funny business, great place for a haircut at a bargain.