Quick Facts About BJ Nails & Spa
BJ Nails & Spa, based on the comments provided, seems to have several strengths and weaknesses. Let's explore them in detail.
Strengths:
1. Quality of Service: Customers consistently praise the quality of service they receive at BJ Nails & Spa. Many comment on how the staff takes their time and puts in effort to ensure customer satisfaction. The precision and attention to detail are highlighted as strengths of the salon.
2. Affordability: Multiple customers mention the competitive pricing at BJ Nails & Spa. They appreciate that the prices are reasonable compared to other salons in the area. This affordability factor plays a significant role in attracting and retaining customers.
3. Cleanliness and Hygiene: The cleanliness of the salon is mentioned in several comments. Customers appreciate the salon's high level of hygiene, with one customer even noting that the chairs look brand new. This cleanliness contributes to a pleasant and comfortable experience for visitors.
4. Friendliness of Staff: The friendly and helpful nature of the staff is frequently mentioned by customers. The positive attitude and welcoming atmosphere have made customers feel comfortable and happy during their visits.
5. Long-lasting Nails: Multiple customers comment on the longevity of their nails after visiting BJ Nails & Spa. They mention that their nails typically last for several weeks, which is a testament to the quality of the products and techniques used by the salon.
Weaknesses:
1. Communication Issues: One customer expressed disappointment with the miscommunication regarding their desired nail shape and length. Despite clearly stating their preferences on multiple occasions, the customer's requests were not followed. This highlights a potential weakness in the salon's communication and listening skills.
2. Limited Color Options: While the majority of customers are satisfied with the variety of colors available, one commenter expressed disappointment in not finding the exact colors they desired. This suggests that BJ Nails & Spa may have a more limited selection compared to other salons.
3. Slip-ups during Service: A customer mentioned that their artist had a few slip-ups during their appointment. Although they were ultimately satisfied with the end result, this indicates a potential weakness in the consistency of service and attention to detail.
4. Music Selection: While not a significant issue, one customer mentioned that they found the salon's music selection to be terrible. Although this might not impact the quality of the service directly, it can affect the overall ambiance and customer experience.
In conclusion, BJ Nails & Spa has several notable strengths, including quality service, affordability, cleanliness, and friendly staff. However, it also faces weaknesses in communication, limited color options, occasional slip-ups, and the choice of music. It is important for the salon management to address these weaknesses and continue building on their strengths to maintain and improve customer satisfaction.
Best TL Reviews
I absolutely LOVE BJ’s! I have been going here for years and figured it was long overdue to share how wonderful Henry and Jess are every single time I go. Prices are on point and my nails usually last several weeks (until they grow out too much!). Highly recommend ☺️
I was referred to Henry a few months ago after taking almost a decade off of getting my nails done. I get the dip powder and am so satisfied with the way they look. The salon is clean and everyone is friendly. I'm officially a "regular"!
I LOVEEEE this place!! Their prices are like no other! Henry was my artist today, and did AWESOME!! He took his time, and even tho he had a few slip-ups, it was all worth it for my nails! If you're looking for a place near McKnight, I 1000000% recommend BJ's!
Today was my first time going here. Henry was so nice and he did an amazing job!! I love my nails and the price was what I was expecting to pay.
Definitely will be going back.
Amazing First Nail Salon Trip!
My four friends and I decided to go somewhere to get our nails done for a school dance. We chose this salon, and It was the right choice! I showed a picture of what I wanted and what I got at the end was even better. The staff are very helpful & friendly and the precision on the designs was amazing! It was very comfortable most of the time, too. This is the first time I got my nails done and Im very satisfied! Pricing was reasonable too!
I had the pleasure of getting a Deluxe gel pedicure here. I've tried at least 8 or 9 nail places in and around Pittsburgh, and this is definitely my favorite so far. Helen was meticulous, neat, pleasant, and gentle. This place has a very high level of hygiene, and the chairs look brand new. Staff was very nice, friendly and efficient. And my toenails look awesome. Highly recommend.
I've been here four times now and every time I am impressed by the care they put into their work. I really only get my nails done for special occasions, every few months I'd say, so I am no expert. However I jave been to other salons where they rished through everything and the final product was sloppy. At B&J they are very precise and and will give you the time and attention even if it is busy. I love my nails every time I go here:)
The place is always very clean too and everyone is kind and helpful.
Only downside is the terrible music lol
I tried the salon because of good reviews about the variety of colors and the great service. I didn’t find exactly the colors I wanted, but chose one close. I came in with my old dip powder already removed and my nails already shaped. They asked what shape I wanted and I told them I wanted the shape I already had. Even though I spoke up three times, the manicure I left with is shorter than I asked for and rounded rather than square tipped. I also asked that they not cut down the sides because that weakens my already weak nails. But he did that too. They’re just nails…they’ll grow back. But there was no need for this miscommunication given that I came in with my nails ready to go and said what I wanted three times or more. I won’t be back. And I’m very disappointed that I wasn’t listened to.
Place Pictures
BJ Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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