Premier Salon

+1 865-687-5577

5400 Clinton Hwy, Knoxville, TN 37912 United States of America

Open Today: -

Quick Facts About Premier Salon

Premier Salon Place, as indicated by the comments provided, has a range of strengths and weaknesses. By analyzing these comments, we can gain insights into the salon's performance and customer satisfaction.

Starting with the strengths, several positive aspects emerge. One commenter mentioned that a particular technician, who unfortunately went unnamed, provided an amazing experience during their visit. The technician was pleasant, helpful, and took their time with the service, resulting in a satisfactory outcome. Another satisfied customer praised the pedicure service as the best they have had in a long time and expressed their intention to return for nail services. Additionally, a customer mentioned that they had a great first-time experience, highlighting the professionalism and skill of the technician who provided an awesome full set of nails. These positive experiences indicate that Premier Salon Place has the ability to deliver exceptional service and high-quality results in certain instances.

However, there are also notable weaknesses mentioned in the comments. One customer had a negative experience with a technician named Van, who hurriedly completed their gel manicure and exhibited unprofessional behavior. The customer further claimed that when they asked Van to fix their nails, he prioritized payment over resolving the issue, resulting in a subpar outcome. Another individual had a similar experience with a nail technician who did not fill in the nails properly and neglected to attend to the cuticles. They expressed disappointment and stated that they would not return. Furthermore, a customer expressed frustration over the inconsistent service quality at the salon. They had a positive experience during their first visit but received a terrible nail job on their second visit, which was not what they wanted and lacked the desired color scheme. These negative experiences demonstrate a lack of consistency and attentiveness by certain technicians at the salon, leading to customer dissatisfaction.

Additionally, there were pricing concerns mentioned by some commenters. One individual mentioned having to overpay for an unsatisfactory nail job during a fill-in appointment, indicating a mismatch between the service quality and the price charged. Another customer expressed financial constraints and highlighted the affordability of a particular nail technician's work, implying that Premier Salon Place may not consistently offer competitive pricing options.

In summary, Premier Salon Place exhibits strengths in terms of providing exceptional service and satisfactory outcomes in specific instances, as evidenced by positive comments praising the skill and professionalism of certain technicians. However, there are clear weaknesses, particularly related to inconsistencies in service quality, rushed and unprofessional behavior from some technicians, and pricing concerns. Addressing these weaknesses will be crucial for Premier Salon Place to enhance customer satisfaction, improve consistency, and maintain a loyal customer base.

Best TL Reviews

I did my nails today 5/7/2022. This supposed to be a gel manicure. One of the guys did my nails, his name was Van. He was just rushing to get another customer, it didn’t take him long to do my nails. A lady was there before me but I was done before her. when I ask him to fix my nails, all he was concerned about was for me to pay his money first. After I paid him the money he went and mess up my nails even more. This is so unprofessional.

My daughter and I came here a few days ago.. I can only speak for my experience, but the tech who did my nails (I unfortunately didn't get his name ☹️) was absolutely amazing! He was very pleasant, and thoroughly helpful, and he took his time with each rhinestone.. I am very satisfied with the outcome.. I added my daughter's nails pics, but I can't comment regarding her experience as I wasn't right there with her..

I got my nails done today and the lady didn’t even fill in the nails all the way with nail polish and didn’t even fill them in all the way near the cuticles I don’t think I will be going back. And I’ve never had them done before I just wanted to feel pretty but I guess that’s not gonna happen

This is the third time I have been to this salon. I had a good experience the first time so came back and the man that did my nails the second time did the worst nails I have ever seen or had. I came with a friend the day before New Years Eve and my nails are TRASH! The shape is horrible and I showed her a pic of what I wanted and didn’t even get close to the same colors, or nothing of what I wanted and as I was telling her it wasn’t what I wanted she ignored me and kept doing what she wanted to do! Now the lady that did my eyebrows ALWAYS DOES AMAZING! I will continue to come back for my eyebrows waxed but Never again for my nails. Now I have to go pay $60 again to have them fixed!

My daughter and I had the absolute best pedicure at a long time. Definitely will be going back to get my nails done.

Decent service but the worst nail job and polish job I've ever had to over pay for. Will never come back. A fill in should never cost 55$.

Love this nail place! I only use Lynn. I have tried other nail techs and they have messed my nails up terribly but she always does the best job. I did not have the money to get a fill-in so I do know now that my nails won't not fall off/break even after 5 weeks.

That was my very first time going in some years I had to be patient and wait for a little while but it really was worth the wait the lady that done my full set really done an awesome job just say with the great service I got from Premier nails I will most definitely be going back ????????????????‍♀️☺️☺️☺️☺️☺️☺️☺️????????????????????????