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Minh T Nail Salon

+1 623-556-1666
13732 W Bell Rd, Surprise, AZ 85374 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Minh T Nail Salon

Minh T Nail Salon has received both positive and negative comments, providing an opportunity to analyze its strengths and weaknesses. In this analysis, we will address the strengths and weaknesses of the salon based on the comments provided.
Starting with the strengths, one customer mentioned that they always have a positive experience and appreciate the kindness and gentle treatment they receive during their diabetic pedicure. This indicates that the salon has skilled professionals who are capable of catering to specific needs and providing a pleasant experience for their clients.
Additionally, another customer praised the amazing and sweet service they received during their first visit to the salon. The customer mentioned that their pedicure turned out amazing and their sisters were also satisfied with their nails. This indicates that the salon has talented technicians who are capable of delivering excellent results and creating a pleasant atmosphere for their clients.
Furthermore, a customer mentioned that Vivian, a technician at the salon, did an amazing job on their nails. This shows that the salon has at least one skilled technician who is capable of meeting client's specific requests and delivering high-quality results.
Moving on to the weaknesses, there were several complaints regarding the quality of service at Minh T Nail Salon. One customer expressed dissatisfaction with their nails, stating that the technician used acrylic instead of the requested gel, resulting in an unsatisfactory texture and shape. This suggests that the salon lacks attention to detail and may have issues with communication between technicians and clients.
Additionally, the same customer mentioned concerns about the sanitation practices at the salon. They observed that gloves were worn with multiple nail polish colors on them and that the station and tools were not properly sanitized between clients. This raises concerns about the salon's hygiene standards, suggesting a potential lack of professionalism and attention to client safety.
Another customer mentioned that one specific technician, Vivian, made them feel scolded and unwelcome during their visits. This implies that the salon may have issues with customer service and creating a welcoming atmosphere for their clients. It also suggests that there may be problems with communication and professionalism from certain technicians.
Furthermore, one customer commented that the salon thins out their polish to encourage repeat visits or to make customers pay more for gel or dipping powder. This suggests that the salon may prioritize profit over client satisfaction, potentially leading to lower-quality services and dissatisfaction among customers.
Lastly, one customer stated that they felt the salon had a "run down vibe" and mentioned concerns about cleanliness and organization. This raises questions about the salon's overall upkeep and attention to maintaining a clean and professional environment.
In conclusion, based on the comments provided, Minh T Nail Salon has strengths in providing a pleasant atmosphere, catering to specific needs, and delivering excellent results for some customers. However, it also has weaknesses in attention to detail, sanitation practices, customer service, and maintaining cleanliness and organization. These weaknesses may impact the overall quality of service and satisfaction among customers.


Best TL Reviews

I'm very upset and want my nails redone by someone else or a refund. I asked for Gel but he used acrylic! By the time I looked down from the tv&realized it was too late so I said forget it. THE SHAPE& THE TEXTURE NOT SMOOTH at all, MAKING the nail polish look hideous! Some nails wide and others small. I paid $55. I didn't wanna cause a scene &argue but this is not ok! I would like for the owner to refund me. I think the guy who did my nails was tired. He wore used gloves with several nail polish colors on them and yellowish tips. The station&tools were not sanitized, because I watched the last person get up from there before the lady asked me to sit there. Whilst the guy went to the break room, where he came back chewing food. I am licensed by the board of Cosmetology! I don't want to file a complaint but I may have to. Here are pics of the horrible job done. I asked for GEL NAILS MEDIUM LENGTH COFFIN TYPE!
I Feel UGLY!!!!
I have never had a bad experience here. I always get the diabetic pedicure and I tend to go a long time between visits. They are always kind and gentle with my toes and I appreciate their patience.
It was my first time coming here and I can with my two sisters. I got a pedicure and the lady was so amazing and sweet she was very gentle and it came out amazing she did such a wonderful job! My sisters love their nails as well????
I started going to Vivian for a couple months now, because I discovered that she does a great job on nails; however, every time I went I felt I was being scolded, as if I was a child. Everything I did was wrong. She would say, “Don’t do this and Don’t do that” Not professional at all! This place is also always dirty. I’ve been in as soon as they opened the door and the previous days dust was still there, yuck! Their stations are gross. If she is stressed because she’s so busy then she should take more vacations. Not to mention, they don’t stick to their appointments, so don’t bother. I won’t be going back to her because she always made me feel bad. I never felt like a wanted customer, so no more. Does anyone know of a nice, CLEAN, place where one can have a pleasant experience?
I had Vivian do my nails. I asked for the picture on the right just glossy instead of mat. I was not disappointed! She did an amazing job!!
They thin out their polish so you have to keep coming back or so you pay more for a gel or dipping powder. They treat African American customer different than other customers I will not be giving them anymore of my business.
I was impressed with the friendliness and care for such a busy place.
One of my daughters went with me, as well as one of my granddaughters and we all plan on going back. In fact, I’m waiting right now for them to open up so I can make another appointment.
I read another post and they said the place had a “run down vibe”. I wouldn’t refer to it as a run down vibe- but more of a busy busy place and our customers come before organizing…..
As busy as nail salons are here in Arizona with all the year round flip flops ladies wear, how could any nail salon get keep up with customers and their inventory.
Definitely Minh T nail is a keeper for me and my family and would happily refer going there to others.
This was my first time coming to this shop. I am not from the surprise area so I had to do my research to find a good nail salon. I chose this shop because of all the good reviews and I am glad I did. I appreciated the time Vivan and her sister spent on my nails. They came out absolutely gorgeous. The atmosphere is relaxing. This is a good place to relax and get pampered. Thanks girls ill definitely be back for a fill and a pedi. P.S. the prices are also good.

Place Pictures

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Minh T Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location