Quick Facts About Glamour Nails & Spa
Glamour Nails & Spa, based on the comments provided, has a mix of strengths and weaknesses. Let's analyze them in detail:
Strengths:
1. Excellent Service and Friendly Staff: Multiple comments mention the amazing service and friendly staff at Glamour Nails & Spa. This indicates that the salon has a positive and welcoming atmosphere, making customers feel comfortable and valued.
2. Skilled Technicians: Several comments praise the technicians for their skills and attention to detail. This is crucial for a nail salon as customers expect their nails to be done with care and precision.
3. Experienced Nail Artists: One comment specifically mentions that Michael, a nail artist at Glamour Nails & Spa, has 16 years of experience. This experience translates into steady hands and excellent nail art, which is highly appreciated by customers.
4. Customer Satisfaction: Many customers express their satisfaction with the salon's work, recommending it to others and even considering it their new favorite place to get their nails done. This suggests that Glamour Nails & Spa has a track record of fulfilling customers' expectations.
5. Reasonable Prices: One comment mentions good prices, indicating that Glamour Nails & Spa offers competitive rates for their services. This can attract budget-conscious customers looking for quality work without breaking the bank.
Weaknesses:
1. Unprofessional Behavior: One comment describes a technician complaining about other customers and talking about personal wealth, making the customer uncomfortable. This unprofessional behavior can negatively impact the salon's reputation and customer experience.
2. Time Management Issues: Several comments mention long waiting times and delays in service. Customers expect efficient service without excessive waiting periods. Delayed appointments can lead to frustration and a negative impression of the salon.
3. Lack of Nail Repair: One comment states that the technician charged for a service that left the customer dissatisfied, and the technician suggested going elsewhere for repairs. This lack of accountability may deter customers from returning.
4. Inaccurate Nail Results: Customers mention issues such as nails not looking as expected, nails not blending properly, and nails being overly long or thin. These mistakes in execution may indicate a lack of attention to detail or inadequate training among some technicians.
5. Inappropriate Sales Tactics: One comment expresses discomfort with a technician discussing personal wealth while providing service. Persistent discussions about personal finances can be off-putting and unprofessional.
In conclusion, Glamour Nails & Spa has a strong foundation with skilled technicians, friendly staff, and satisfied customers. However, the salon needs to address and improve upon issues like unprofessional behavior, time management, nail quality, and inappropriate sales tactics to enhance the overall customer experience and reputation of the business.
Best TL Reviews
I came in as a walk in and service was amazing! I will be coming here from now on. Very friendly and Micheal is the best! He’s been doing nails for 16 years and it shows… steady hands, attention to detail which is important to me. I recommend Glamour Nails to any and all!!!!
I went to Glamour Nails for a pedicure and a new set of Ombré acrylics. During my pedicure the technician kept complaining about other customers that she’s had troubles with in the past. After my pedicure she moved me to the nail station and asked me to wait 5 minutes while she did a color change. 20 minutes later she came to do my nails. While she was doing my nails someone called and asked for an appointment. She told them to come in 30 minutes. When the person showed up the technician told her it was an hour wait and she never said 30 minutes. My nails did not look like they should, but I gave it til the end to see if she would fix them. When she realized I wasn’t happy with them she told me she doesn’t know why the white powder didn’t blend. At that point I knew I was going to have to go somewhere else and get them fixed. She charged me $70 and insinuated that I should be happy because she gave me a discount. I told her she shouldn’t have charged me at all because I have to get them fixed and she told me to never come back.
Don’t worry - I’ll never go back there!
Friendly staff, really skilled technicians. They gave me the exact style I was looking for, which I am impressed with because I didn’t bring inspiration pictures, and since I am new to getting my nails done I am not very good at communicating what I’m looking for. I can’t say enough good things about this salon and recommend it to everyone!
New favorite place to get my nails done! Everyone here is so kind and friendly I had the best experience. Micheal did my nails I’ve never seen them look so good????????????
I absolutely love this place and the people in it!! I have been to literally every nail salon in town Glamour far beats out every one of them. They atmosphere is so friendly, they treat you like an old friend not just a number, all that and they do beautiful work
They happily took 2 walk in for 2 "paws & claws". The staff is friendly & talented. If ever in spokane again I would go here again! Prettied us up nicely for wedding!!
Good prices, good work, good people! I get compliments on my nails all the time. I originally found them when I needed a botched nail job that I received from another local salon removed and they turned me into a regular client. Highly recommend!
Asked for a full set..Didn't add a tip to my mom's nails because she wanted short.. whand when told she was upset the lady went faster and stopped caring about what she was doing and dug her nails into my mom's hand. It has been 20 minutes and her acrylic is coming apart. My nails are overly long.. I approved the length on my pinky nail and then did double the length on every other. And so thin I'm waiting for them to snap.
And because my mom had nice rings and an apple watch the lady wouldn't stop talking about how wealthy she is. VERY UNCOMFORTABLE. We still payed the $65 for both sets but will be having them fixed asap.
Place Pictures
Glamour Nails & Spa Info
Amenities
Health & safety
-
Mask required
-
Temperature check required
-
Staff wear masks
-
Staff get temperature checks
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Payments
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | 10:30 AM - 07:00 PM |
|---|---|
| Tuesday | 10:30 AM - 07:00 PM |
| Wednesday | 10:30 AM - 07:00 PM |
| Thursday | 10:30 AM - 07:00 PM |
| Friday | 10:30 AM - 07:00 PM |
| Saturday | 10:30 AM - 07:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
How to go there
Location
Places