Queen Bee Nails Salon

+1 505-899-5678

10200 Corrales Rd, Albuquerque, NM 87114 United States of America

Open Today: Closed

Quick Facts About Queen Bee Nails Salon

Queen Bee Nails Salon has received a mix of positive and negative comments, suggesting that the salon has both strengths and weaknesses. Analyzing the comments, we can identify the following strengths and weaknesses of the salon:

Strengths: 1. Long-time customer: The first comment mentions being a customer for many years, indicating that the salon has built a loyal customer base. 2. Skilled staff: The commenter expresses that Hannah used to be the best, indicating that the salon has talented and experienced nail technicians. 3. Reasonable prices: Several comments mention the salon's affordable prices, which attracts customers looking for good value for their money. 4. Welcoming and friendly atmosphere: One comment mentions the salon being wonderful and welcoming, and another comment praises the staff for being kind and sweet, indicating a friendly environment for customers. 5. Scrupulously fair and honest: The comment mentioning the salon's fairness, honesty, and reasonable prices contributes to the salon's positive reputation.

Weaknesses: 1. Inconsistent service quality: The comment about one of the technicians injuring the customer indicates an inconsistency in service quality, suggesting that not all technicians may provide the same level of service. 2. Poor customer service: A couple of comments mention short-tempered behavior and yelling from the staff, as well as a refusal to provide requested services. This indicates a lack of professionalism in customer service. 3. Inadequate nail job: One comment mentions dissatisfaction with a dip manicure, stating that the nails turned out poorly, resembling plastic spoons. Another comment mentions dissatisfaction with the nail job, resulting in thick blobs on the nails that needed to be trimmed. 4. Allegations of theft: A highly concerning comment accuses the salon of stealing valuable rings from a customer's elderly mother. This accusation raises serious doubts about the salon's integrity and security measures.

Based on the comments, it can be concluded that Queen Bee Nails Salon has notable strengths, such as a loyal customer base, talented staff, reasonable prices, and a welcoming atmosphere. However, the salon also faces several weaknesses, including inconsistency in service quality, poor customer service, issues with nail jobs, and allegations of theft. Addressing these weaknesses would be crucial for the salon to maintain and improve its reputation, customer satisfaction, and trust.

Best TL Reviews

I have been a customer here for many years. I will not be returning after my last several visits. Hannah used to be the best but knicked me so bad this last time. I suffered for days afterwards. I couldn't even play music on my guitars. Very disappointing. .

Love this place! They always hook me up and they never overcharge. I always get mine done with sns as the base.

I booked

for a deluxe pedicure and dip nails

. Quinn was very short tempered yelling at another wtechnition for some reason.my dip turned out like plastic spoons stuck on my fingers. She would do my pedicure even though called and booked with her. They are cheap but save your money. The atmosphere is horrible.

fingers.my first stop was to walk mart for clippers to cut them down.she refused to trim these thick blobs on the ends of my fingers.even after trimming I couldn't text until was able to go to another store and have them removed worst nail job ever!

Love Quinn and Hannah they're super sweet ladies! ???????? They always leave my nails looking spectacular wouldn't go anywhere else!

Queen Bee Nails is a wonderful and welcoming salon. I and a number of friends have been coming here regularly since they opened, and they have ALWAYS been courteous, skilled, and kind. And scrupulously fair and honest (reasonable prices too).

The review posted a couple of weeks ago by Lynn Saunders (August 22, below) sounds like a scam that I expect they've tried at several other salons in the area. As I noted above, Hannah and her co-workers have ALWAYS been scrupulously honest and considerate. Lynn Saunders claims her mother has "dementia"?? Really, Wrenne??? Please note that the police did NOT press charges. And several other customers who witnessed this debacle claimed Lynn and her mother were rude and aggressive. The Saunders should be ashamed of themselves. Our Vietnamese neighbors are an easy mark for these kinds of attacks.

DO NOT GO HERE THEY ARE THIEVES-Today, on 8/22/20, this salon, in under 15 minutes stole my 74yo mother’s wedding ring(25k) and her sapphire-cluster diamond dinner ring. We (my friend, my mother and myself) arrived at 1:50pm(early for our 2pm appt), they said we’d have to wait til 2pm. My mother and my friend went to sit down, as I went across the street to the McDonalds to get them something cold to drink. I was back by 2:10pm. I went up to my friend and mother who were next to each other and I didn’t understand why they had my mother’s hands tucked underneath in the dryer for a acrylic refill. I didn’t understand how in under 15 minutes they had done a full refill. I asked to see my mother’s hands and noticed immediately my mother’s two rings, one on each hand were gone. I immediately asked the lady who was now working on my friend’s manicure, where my mother’s rings were. She said my mother didn’t have rings on, my friend and I both looked at the staff person and said yes she did. My mother then looked at the staff and said, “you told me to remove my rings before you sanded down the refill acrylic, so I did, and put them on the towel next to my hand being worked by you. Then you told me to go wash them, and now they are gone.” The thief didn’t even look for them. She continued to deny my mother had them on. I told her I wanted to see the video to prove that my mother had them on, the thief said video wasn’t working. I said I wasn’t leaving until I had my mother’s rings and I was going to call the cops. The thief had the audacity to threaten me and say if I called the police, they would file charges for scaring their customers away(which no one was leaving bcus they were shocked by the argument). I called the police and filed a complaint and next week I will file charges through an attorney. They are so brazen, people! Thieves!!!! BE AWARE!!!! They take advantage of the elderly!!!! And DO NOT DESERVE YOUR PATRONAGE!!!! UNBELIEVABLE!!!! I am so mad!!!!

Great service. It was a little slow but the staff was friendly. Very affordable prices too

Love love love queen bee nails!! Reasonable prices and great quality! So kind!