New Fantastic Nail & Spa

+1 518-943-3989

326 W Bridge St, Catskill, NY 12414 United States of America

Open Today: -

Quick Facts About New Fantastic Nail & Spa

New Fantastic Nail & Spa place seems to have mixed feedback based on the comments provided. To fully evaluate the strengths and weaknesses of the salon, we will analyze each comment in detail.

Starting with the positive comments, it is clear that some customers had very good experiences at New Fantastic Nail & Spa. One customer mentions that they had a "very nice experience" and had their mani/pedi done by two different ladies who did a good job. This indicates that the salon has competent and skilled staff who can provide quality services. Another commenter also highly recommends the salon, stating that every service they have received, including manicures, pedicures, and waxings, has been exceptional with beautiful results. They describe the staff as amazing, indicating that the salon has friendly and professional employees who create a pleasant atmosphere for customers. These comments highlight the strengths of New Fantastic Nail & Spa in terms of the quality of services and the exceptional staff.

However, there are also some negative comments that point out potential weaknesses of the salon. One customer mentions that although appointments are taken, they feel that the salon does not keep track of them appropriately, resulting in long waiting times. This suggests a lack of organization and efficiency in managing appointments, which can lead to customer dissatisfaction. Another customer shares a negative experience where they made an appointment for themselves and their sister but were not seen until 45 minutes after the scheduled time. They mention that the rushing resulted in their fingers bleeding and their sister not being able to get her nails done. This indicates poor time management and a lack of consideration for customer appointments, which can greatly impact the salon's reputation and customer satisfaction. Additionally, the customer mentions that they felt the cost of $50 for acrylics was not worth it, implying that the salon may not provide good value for money. The comment about others in the salon also complaining about long wait times with appointments further emphasizes the negative aspect of poor management. These comments highlight the weaknesses of New Fantastic Nail & Spa in terms of appointment management, time management, and potentially overcharging customers.

Moving on to another positive comment, a customer mentions that they had ANC nails done at the salon and loved the way they were done. ANC nails, also known as dip powder nails, are a popular nail enhancement method. The fact that the customer specifically mentions being satisfied with the way the salon did them suggests that New Fantastic Nail & Spa has expertise in this area. This comment indicates a strength of the salon in terms of their skill and knowledge in providing specialized nail services.

In summary, New Fantastic Nail & Spa has strengths in terms of the quality of services provided by the staff and their expertise in specialized nail services like ANC nails. However, the salon also has weaknesses related to appointment management, time management, and potentially overcharging customers. It will be essential for the salon to address these weaknesses to ensure improved customer experiences and maintain a positive reputation in the nail and spa industry.

Best TL Reviews

Very nice experience. I two different ladies for my mani/pedi. Both were through and did a good job.

I can't recommend New Fantastic enough! Every service they have done (various manicures, pedicure, waxings) has been an exceptional experience with beautiful results. Their staff is amazing.

They do an ok job. They take appointments, but I don't think they keep track because you just get seen whenever. I usually have to wait at least a half hour.

I have been going to the same place for 18 years. One day, my salon was closed. I went here. Eason is magic! My nails have never looked so perfect and natural. This is gel nails with just a clear coat. I love them! I will now only be going to him, he is amazing!

Overall great experience they take their time and did a great job we were there as they were closing they clean everything really good as well will definitely be going back

It's a hit and miss with this place sometimes. Between this place and another one in Coxsackie? The one in Coxsackie has more color choices while this one tends to be more thorough.

Made an appointment for my sister and I, wasn't seen for 45 minutes after the time I scheduled, made my fingers bleed from absolutely RUSHING, then my sister couldn't even get hers done because the wait was so long! Totally not worth $50 for acrylics. Everyone in there with appointments were complaining about how long the wait was.

Had them do ANC nails. Love the way they did them.