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Modern Hair Cuts

+1 408-866-0770
110 San Tomas Aquino Rd, Campbell, CA 95008 United States of America
Open Today: 09:15 AM - 07:00 PM

Quick Facts About Modern Hair Cuts

Modern Hair Cuts place has both strengths and weaknesses, as highlighted in the comments provided. To evaluate the salon more comprehensively, let's assess these strengths and weaknesses in detail.
One of the biggest strengths of Modern Hair Cuts is their skill in providing great haircuts. Multiple comments from customers mention their satisfaction with the haircut they received. This demonstrates the salon's ability to meet customer expectations and deliver quality results. The positive feedback is also a testament to the professionalism and expertise of the salon's staff. Furthermore, the comment in Russian highlights that the entire family has been going to the salon for several years, indicating a consistent standard of service and customer loyalty.
Another strength mentioned in the comments is the friendliness and kindness of the staff. Providing a welcoming and friendly atmosphere is crucial for a salon, as it helps create a positive experience for customers. This strength is further supported by the clean restroom mentioned in one of the comments. A clean and well-maintained environment enhances the overall impression of the salon and contributes to customer satisfaction.
The competitive pricing of the salon is also noted as a strength. Offering a $15 haircut, Modern Hair Cuts provides an affordable option for customers. This pricing strategy may attract price-conscious customers who want to receive a quality haircut without spending a significant amount of money. The comment also mentions that the customer always tips, indicating an appreciation for the value received at the salon.
However, there are several weaknesses highlighted in the comments that need to be addressed. The most significant weakness is the issue with long wait times and appointment scheduling. One customer specifically mentioned that the salon took other customers around the scheduled appointment time, disregarding the purpose of making appointments. This inconsistency in following appointments can lead to frustration and dissatisfaction among customers. It is crucial for the salon to address this issue and improve their appointment system to ensure a smoother and more efficient customer experience.
Another weakness mentioned is the discrepancy in pricing. A customer who had been a regular at the salon expressed disappointment when they were charged $55 for a simple cut without any prior warning. This indicates a lack of communication from the salon's staff regarding pricing, which can lead to customer dissatisfaction. Clear and transparent pricing policies are essential for maintaining customer trust and loyalty. The salon should consider informing customers of any changes in pricing and discussing it with them before providing the service.
Some negative comments also highlight issues with specific haircut requests. Customers have mentioned that they received a haircut different from what they desired. This suggests a problem with communication and understanding between the stylist and customer. It is crucial for the salon's staff to have effective communication skills and actively listen to customer requests to avoid misunderstandings.
Additionally, the negative comments regarding eyebrow waxing indicate a lack of attention to detail in providing additional services. Customers mentioned that the eyebrows were not waxed correctly, resulting in uneven shaping and thinning. This suggests a weakness in providing comprehensive services and maintaining consistency in quality across different treatments. The salon should address this issue by ensuring proper training for all staff members and emphasizing attention to detail in all services offered.
In conclusion, Modern Hair Cuts place has several strengths such as skillful haircuts, friendly staff, and competitive pricing. However, they also have weaknesses in terms of long wait times, inconsistent appointment scheduling, pricing discrepancies, and issues with specific requests and additional services. By addressing these weaknesses and focusing on improving customer communication, appointment management, and service consistency, the salon can enhance customer satisfaction and maintain a loyal customer base.


Best TL Reviews

I used to go to this hair salon for a long time. They do great hair cuts and are very nice and kind. Their restroom is always clean. They do have long wait times and my only issue is that if you make an appointment they should not take other people around the time of your set appointment because that defeats the whole purpose of having an appointment. This happened to my family member several times and it’s an unfortunate way to treat good and consistent customers. For that reason, we no longer have our hair done at this salon.
Замечательный салон! Мы ухаживаем здесь за своими волосами всей семьей уже несколько лет. Персонал очень дружелюбный и работает профессионально. Спасибо им!
15 dollar cut and I always tip because hours are open till they leave, got there at 4:50; no problem and little wait but no problem for after hour. ????hair cut good too and not just for small price.
I'm very satisfied with the haircut and attention and it comes at a very competitive price.
This is the worst place to get your haircut I asked for a low taper and they gave me a number one on the side all around and they also reduce hair when I didn’t ask for that I had the Edgar now I have to put on the hood for me not to get bullied
This used to be my go-to place for a haircut. I have pretty easy hair to cut - short and layered and not too picky. I was always happy with their cuts and I always paid $25. The last time I went in, I had the same cut and they charged me $55 without warning me first - no styling, no blow dry, just an easy cut! I guess I'll drive over to Haircuts Only from now on. Sad to lose my spot.
Never again….. they messed me up! I asked for a low taper with a fringe, guess what they gave me a high fade with a comeover and I asked multiple times are you do you know what you are doing and she said yes never again……
Didn’t even wax my eyebrows right they are so different nd she waxed the front of my right eyebrow way to much it’s thin????????‍♀️so different then the other one.she didn’t even use tweezers for the baby hairs that were left like any other salon will do after waxing your eyebrows, do not recommend at all

Modern Hair Cuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:15 AM - 07:00 PM
Tuesday 09:15 AM - 07:00 PM
Wednesday 09:15 AM - 07:00 PM
Thursday 09:15 AM - 07:00 PM
Friday 09:15 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location