Blow Dry Lounge Inc

+1 585-225-4247

298 Greece Ridge Center Dr, Rochester, NY 14626 United States of America

Open Today: -

Quick Facts About Blow Dry Lounge Inc

Blow Dry Lounge Inc has several strengths based on the comments provided.

Firstly, the salon appears to have excellent customer service and attentive staff. Customers mentioned in multiple comments that the staff was welcoming, friendly, and made them feel comfortable. The fact that the salon accommodated a last-minute appointment and even offered a mobile consultation shows their dedication to meeting customer needs. The hairstylists, particularly Pauline, were praised for their attentiveness and making customers feel pampered.

Another strength of Blow Dry Lounge Inc is the quality of their services. Customers frequently mentioned being satisfied with how their hair turned out. They mentioned that the stylists were highly skilled and knowledgeable in various hair techniques such as silk presses and flat ironing. Customers specifically highlighted Pauline as a particularly talented stylist who provided excellent results.

Additionally, the overall ambiance and atmosphere of the salon seem to be positive and spa-like. Customers mentioned feeling like they were at a spa due to the luxurious experience of having their hair washed and massaged by the stylists. This suggests that Blow Dry Lounge Inc has created a relaxing and enjoyable environment for their customers.

The price of the services at Blow Dry Lounge Inc was also mentioned as a strength. Customers stated that the prices were great and very affordable. This indicates that the salon offers good value for money and may be an attractive choice for customers looking for quality services at reasonable prices.

However, there are also some weaknesses mentioned in the comments. One customer expressed extreme disappointment and dissatisfaction with the experience of their niece. They stated that the stylist rushed through the service and did not properly perform a silk press. The customer also mentioned that when they complained, the stylist was unprofessional and rude, refusing to fix the issue. This indicates that there may be inconsistencies in the quality of service offered by different stylists at the salon.

Another weakness highlighted in the comments is the lack of a store manager. Customers mentioned that the salon operates with independent contractors, which may result in a lack of accountability and difficulty in resolving issues. This was evident in the customer's experience when they were told there was no store manager and had to communicate directly with the stylist who provided unsatisfactory service.

In conclusion, Blow Dry Lounge Inc has several strengths including excellent customer service, skilled stylists, positive ambiance, and affordable prices. However, there are also weaknesses such as inconsistency in service quality and a lack of a store manager. It is important for the salon to address these weaknesses to ensure consistent customer satisfaction and improve their overall reputation.

Best TL Reviews

The day I called the ladies were so attentive. I thought I was out of luck since it was last minute. I was able to do a mobile consultation since I could not make it in. when I came there the hospitality was refreshing. Pauline washed my hair it felt like I was at a spa the way she massaged my scalp. I’ve been to plenty of salons and never had my hair washed as if they were washing their own. She did my hair fabulously and assured my comfortability. The other work colleague told me I looked like a model which boosted my self-esteem. After my hair was completed I was amazed by the sleekness and the perfect curls. Pauline is the best stylist I’ve ever been to and I will be back! Oh and the price was great.

Extremely disappointed and dissatisfied. I had 2 very different experiences with this business I attended for myself first over a year ago and the woman did a beautiful job so I recommended my niece to go there for a silk press because her hair type is about a 4a and she is extremely self conscious about it so she was beyond excited too receive her first silk press . Her hair stylist was Sierra or Ciara I’m not sure the spelling but her methods were not at all a silk press she rushed through the service because she had errands to run . When she was picked up we noticed her hair was still very puffy and not silky at all she recommended using castor oil and only 30 mins after leaving we noticed it was just getting worse and my niece advised us that she wasn’t under any hot blower she just put a silk press hair mask on for 5 mins and washed it out and blow dried it and straightened it a little so I called the store they stated there is no store manager because she are all independent contractors so they would have the stylist call me back to fix it . The stylist called a hour later and I expressed why I was unhappy and if it can be fixed she sounded unhappy but she said yes bring her back . Then on my way back she called me back saying there is no point to bring her back because that’s the best she can do in her hair and that’s her methods for a silk press so she was not going to do anything else in her hair . I explained how she is only 13 and starts high school the next day and her hair did not at all look properly done for the price we paid the stylist then hung up in our face and refused to speak with us . So I had to fix her hair myself at home . I will never go back there again and if you do please make sure you get a stylist that is professional and knows how to do a proper silk press and cares about her client because our stylist sierra was very unprofessional and rude .I will post the photos of her hair after she left the salon .

Pauline was very attentive and professional. She took her time with my hair and is honestly a great soul. It was my first time there and last minute because I just wanted to do something spontaneous on my birthday. I don’t usually get my hair flat ironed but she did not disappoint. I love how my hair came out. Thank you so much Pauline and God bless.

If I could give 10 stars I would.. I’m literally a hard critic and this place met all my needs.. Toni is an amazing person and stylist! They are gonna make you feel like a queen for the day here.. Toni took her time and treated my hair before she did my install.. she really cares! Very very affordable! And she knows all the latest trends so she will have you perfect.. I’m so happy I found a new salon!! Down to earth! Professional! Drama Free! Affordable! Know how to SLAY hair! Thanks Marquita, Pauline, and of course TONI❤️❤️

Pauline, took such good care of me. She made sure I was always comfortable. She is very easy to talk to and get hair ideas across. Her hands were magic on my head.

Pauline was great to fit my niece and I last minute and she was very attentive to what our needs were! We’re definitely coming back to her at the blow dry lounge ????

Pauline was my stylist. She was so welcoming, friendly and sweet. I had a wonderful time while she tended to my hair. She washed, blow dried and styled it. I was a new woman leaving that place and even my husband was so happy with the look.she gave me! It was an awesome experience! I can't wait to go back

We walked in need of silk press for my baby…TALENTED Pauline did her thingggggg! My princess was happy so was I. Thank You PAULINE!