Salon Xtreme

+1 313-554-1352

1829 Springwells St, Detroit, MI 48209 United States of America

Open Today: -

Quick Facts About Salon Xtreme

Salon Xtreme is a hair and nail salon that seems to have a strong customer base with many positive reviews. However, there are also a few negative comments that highlight some potential weaknesses of the business. Let's explore the strengths and weaknesses of Salon Xtreme in more detail.

One of the main strengths of Salon Xtreme is the quality of their services. Many customers express satisfaction with the haircuts and nail treatments they receive. The positive comments mention the wonderful experience, superb job on haircuts, and amazing nail services. This indicates that the stylists and technicians at Salon Xtreme have the skills and expertise to deliver high-quality services.

Another strength of the salon is the friendly and welcoming atmosphere. Customers feel at home when they visit Salon Xtreme and appreciate the personalized attention they receive. This is evident from comments that mention the staff chatting with customers about life, sports, and other topics. The owners, Eddie and Maria, are especially praised for their hospitality and ability to make customers feel comfortable.

Additionally, the salon offers complimentary beverages to customers, which adds to the overall experience. This attention to detail and customer comfort further enhances the strength of the business.

Despite these strengths, there are a few weaknesses that have been highlighted by customers. One major concern is the pricing of the services. One customer felt ripped off after paying $275 for a service that left her dissatisfied with the appearance of her hair. This suggests that the salon may need to justify its pricing or offer clearer explanations of the services to avoid customer disappointment.

Another weakness mentioned by customers is the lack of credit card acceptance. This inconvenience can be a barrier for some potential customers who prefer or rely on using credit cards for payment. The salon may be losing out on business by not offering this payment option.

Furthermore, one customer mentioned that her roots showed prominently after receiving services. This reflects a lack of attention to detail by the stylist and negatively impacted the customer's experience. It is important for the salon to ensure that all customers leave satisfied and without any obvious flaws in their hairstyles.

In terms of communication, one customer expressed difficulty in attaching pictures to show the issues she had with her hairstyle. This suggests a potential weakness in the salon's communication channels or lack of guidance for customers to provide feedback or resolve any concerns they may have.

In summary, Salon Xtreme has several strengths, including the high quality of their services, friendly atmosphere, and attention to customer comfort. However, there are some weaknesses that need to be addressed, such as pricing transparency, lack of credit card acceptance, and the need for improved attention to detail. By addressing these weaknesses, the salon has the potential to further improve customer satisfaction and attract a larger customer base.

Best TL Reviews

I came in here yesterday and had a wonderful experience. I'm extremely happy with how my hair turned out and will definitely return. The color looks great and he did a superb job on my cut. I was nervous since I had about 10 inches cut off but it looks fab! Thanks!

After receiving services I went home and noticed that horrible roots show when I pull my hair up in a ponytail. This is not worth $275.00. I feel ripped off. I can't even style my hair the way I want to because it looks awful in the front. I have pictures to show what I'm talking about if I can figure out how to attach them. I wouldn't come back because they don't accept credit cards and way too expensive for not even being able to style my hair the way I want to because I have to hide the horrible roots showing in the front.

I have been coming to get my hair done by Eddie for years and years. Highly recommend, he has the experience and knowledge for hair care. You won’t regret it

Absolutely the best place to go for a haircut. I love Eddie, Maria and daughters. They make you feel like you're at home. Eddie pays special attention to all details of your haircut. He even chats it up with you about life, sports and Chicago sports (haha). Great prices, but AWESOME PEOPLE! Eddie and my son in the pic. Been going here for 10 years now. Maria is also a fabulous nail tech!

Eddie is awesome...He was patient with my talkative 6 year old. She loved it & she loves her hair too.... & so do I ! Eddie & my daughter in photo...

Maria does an AMAZING job on my nails. There very professional and they always make you feel very comfortable. I would recommend Salon Xtreme to all my friends, family and anyone I come across.

Eddie did such a good job styling my hair I keep it short and he gave me a trendy haircut, I left very satisfied he is always welcoming when you walk in! I love that they offer you beverages and are very hospitable!! Maria is my nail specialist and no one in this area does nails or pedicures like her! This is the place to go when you need to be pampered, great people and they are the owners so they know the importance of great service!!!

Best pedi u can get anywhere. Exfoliates better than anywhere I've ever been to. My feet are perfect in just 1 session. Ask about a glitter pedi. Maria can do anything u want 2 your nails but she will also keep them looking amazing and healthy. Super nice staff and awesome service everytime. If u want the best pedi and mani ever u gotta go there.