AR Nails

+1 708-801-9056

1457 Sibley Blvd, Calumet City, IL 60409 United States of America

Open Today: -

Quick Facts About AR Nails

AR Nails place, as indicated by the comments provided, has a mix of strengths and weaknesses. It is important to consider these points as part of a comprehensive evaluation in order to assess the overall customer experience and the potential for business growth.

Starting with the strengths, one recurring positive aspect mentioned in the comments is the quality of the service provided by Anna and Ricky. Customers consistently express satisfaction with the work done on their nails and eyebrows by these two individuals. This suggests that their skills and expertise are valued by customers and contribute positively to the reputation of the salon.

Additionally, the long-standing loyalty of some customers, as indicated by one commenter who has been going to AR Nails for 10 years and followed Anna and Ricky from a previous location, demonstrates a level of trust and satisfaction that speaks to the salon's ability to retain customers over an extended period of time. This loyalty is likely a result of the quality of service, professionalism, and relationship building between the staff and the customers.

Another positive mentioned is the care and attention provided by the staff. One commenter highlights the tender finesse and care that the young lady who did her feet provided, indicating that the salon is capable of offering a comfortable and relaxing experience for customers. Additionally, the mention of the message done on the commenter's "lil dogs" suggests that the salon offers services beyond traditional beauty treatments, catering to a wider range of customer needs.

Moreover, the positive mention of Ann, the owner, specifically for her eyebrow services, indicates that she has honed her craft and is highly regarded by those who seek her services. This serves as a strong selling point and suggests that the salon has a level of expertise that can attract customers.

However, there are also several weaknesses highlighted in the comments that need to be addressed in order for AR Nails place to improve its customer experience and overall business prosper. One significant issue mentioned by multiple commenters is the long wait times. Waiting for extended periods of time to get a service, especially for something as relatively quick as getting eyebrows done, can be frustrating and discouraging for customers. This indicates a potential inefficiency in managing appointments or allocating staff resources, and it should be addressed to improve customer satisfaction and decrease wait times.

Another crucial weakness mentioned is the lack of value placed on customers. One commenter expressed disappointment in how their well-mannered daughter was not allowed in the salon. While some establishments may have policies against allowing children, it is important for the salon to communicate these policies effectively to avoid alienating potential customers. Additionally, the mention of the salon not servicing children at all may neglect a potential market and limit the salon's growth opportunities.

Furthermore, the salon's limited payment options – only accepting cash and Zelle – could be seen as a barrier for some customers, especially those who prefer using credit cards or other mobile payment platforms. By expanding the payment options available, the salon can accommodate a wider range of customers and make the payment process more convenient.

Lastly, one commenter mentions the need for overall cleanliness at the salon. An "older type of smell" suggests that the salon could benefit from regular deep cleaning and odor control measures to ensure a pleasant and hygienic environment for customers. Additionally, the mention of "crackly" chairs suggests the need for regular maintenance and upgrades to maintain a comfortable and professional atmosphere.

In conclusion, AR Nails place has some strengths, such as skilled technicians, loyal customers, and positive feedback on specific services like eyebrow grooming. However, there are also several weaknesses that the salon should address, including long wait times, a lack of value placed on customers, limited payment options, and the need for improved cleanliness and maintenance. By addressing these weaknesses, AR Nails place can enhance the customer experience, attract new customers, and ultimately prosper in the competitive beauty industry.

Best TL Reviews

I go here just to get my eyebrows done because Anna does a really nice job on them, although she does a great job they don’t value their customers here at all. The wait time is always long which is unacceptable for just eyebrows, they only have three people working here, they don’t service children at all!! They even had the nerve to turn me around because I had my daughter with me who’s very well mannered and probably would’ve just been on my phone watching YouTube while I got my brows waxed. Anyway I’ll never be here again and I know they wouldn’t care to lose a customer but they way that they run their business they’ll never really prosper in the business industry.

I love Anna and Ricky!!!!!! They ALLLLLLLWAYS take care of my daughter and I ????????????

First time there. And OMG!!!! not disappointed at all. Ricky did my nails & he ROCKED IT!!!

They definitely need a cleaning .. It had an older type of smell. THEY ONLY TAKE CASH AND ZELLE. The young lady who did my feet took tender finesse and care! Buut the wait was a while beacuse they didn't have alot of workers! The chairs were kinda crackly.. but i will say that mesage she did on my lil dogs.. she SNAPPED .

This is the best place! I have been coming to this location for 10 years. I followed Ann and Ricky from a previous location, and they have been my nail techs for 15 years! I don't go anywhere else!

ANN hooked me up. Love this shop!

Ann the owner does my eyebrows she does a great job she is the best wax and tenter I have seen thus far!!

I love this place all because of Ann & my pedicure lady they’re my favorite But that Ricky needs to learn how to speak to his customers he’s rude . I most give credit when it’s so they all do a good job at the end of the day. I’ll be posting pictures of nails Ann does