The Hair Hive

+1 716-427-8830

1415 Fillmore Ave, Buffalo, NY 14211 United States of America

Open Today: -

Quick Facts About The Hair Hive

The Hair Hive is a hair supply store that seems to have several strengths based on the comments provided. These strengths include the courteous and friendly staff, the availability of specific products, the excellent customer service, the reasonable prices, and the reward program. However, there are also some weaknesses that can be inferred from the comments, such as a limited product selection and the store's small size.

One of the major strengths of The Hair Hive is its courteous and friendly staff. Multiple comments mention the staff's helpfulness and friendliness, which enhances the overall customer experience. This is an important aspect of any business and can greatly contribute to customer satisfaction and loyalty.

Another strength of The Hair Hive is its ability to provide specific products that customers are looking for. One comment mentions that the store had the exact item that the customer was looking for, and another comment highlights the availability of products that were not initially in stock but could be ordered. This indicates that the store takes customer requests into consideration and makes an effort to fulfill them, which increases customer satisfaction.

The Hair Hive also stands out for its excellent customer service. Multiple comments talk about how the staff takes the time to listen to customers' needs and provide valuable advice. This personalized approach to customer service is appreciated by customers and builds trust and loyalty. It is clear that The Hair Hive prioritizes customer satisfaction and goes above and beyond to meet their needs.

The reasonable prices offered by The Hair Hive is another strength mentioned in the comments. Customers appreciate the affordability of the products, and one comment even highlights that there are often sales available. This emphasis on competitive pricing makes the store attractive to customers who may be looking for affordable hair care products.

Additionally, The Hair Hive has a rewards program, which is mentioned in one comment. This program allows customers to earn discounts, providing them with an incentive to continue shopping at the store. Loyalty programs like this can help to retain customers and build long-term relationships.

However, there are also some weaknesses that can be inferred from the comments provided. One potential weakness is the limited product selection mentioned in one comment. While the store seems to have the basics and some unique items, it is possible that they may not carry a wide variety of products. This could limit customer choices and reduce the overall appeal of the store.

Another weakness is the small size of the store, which is described as "quaint" in one comment. While some customers may appreciate the boutique-style atmosphere, others may find it cramped and lacking in space. This could be a disadvantage for customers who prefer a larger and more spacious shopping environment.

In conclusion, The Hair Hive has several strengths, including its courteous and friendly staff, the availability of specific products, excellent customer service, reasonable prices, and a rewards program. However, there are also potential weaknesses, such as a limited product selection and a small store size. Overall, it seems that The Hair Hive provides a positive shopping experience with its emphasis on customer satisfaction and affordability.

Best TL Reviews

Today was my first visit to the Hair Hive and I’m simply amazed at the product price and service!!

Very courteous and friendly staff

I came in looking for a specific item and they had it ! Also ordering other products that I use that they didn’t have on hand!

I recommend you stop in and support a woman owned business in our community!!

I have been to this store three times now. After the first time, I really hate going to any other store for my hair needs. Each time I went, I received excellent customer service. They really take the time to listen to what I need and give excellent advice. Not only that, but they have the products I need in stock. Keep up the amazing work! I WILL be back!

Love this shop. I like the thinner lashes they sell. Very quaint & adequate

Great prices and customer service. They always have some hair on sale too.

Always great customer service. The selection is wonderful and the prices are competitive. I've made Hair Hive my go-to hair shop. AND they have point program where you can earn discounts. Love the owners and the store.

I love this beauty supply store! The ladies are super helpful and knowledgeable. The merchandise is fully stocked with great pricing! Even if you have to go out of your way the customer service alone is worth it!! They also have a rewards program to give back to their clients! Highly recommend visiting for all of your beauty needs!!

Very nice lots hair care products to choose from.

Very friendly and helpful staff. It’s kind of boutique in style. They have the basics of what you may need on hand and some one of a kind items as well!