JJ BEAUTY SUPPLY AND CELLPHONES

+1 407-868-9096

6601 Old Winter Garden Rd suite 109, Orlando, FL 32835 United States of America

Open Today: -

Quick Facts About JJ BEAUTY SUPPLY AND CELLPHONES

JJ Beauty Supply and Cellphones seems to have a mix of positive and negative comments from customers. Let's analyze the strengths and weaknesses based on the comments.

Strengths: 1. Friendly and clean: Many customers mentioned that the staff at JJ Beauty Supply and Cellphones are friendly and that the store is clean. This creates a welcoming atmosphere for customers. 2. Great prices: One customer mentioned that the prices at the store are great. This could be a major strength as competitive pricing can attract customers. 3. Quick phone repairs: A customer praised the store for their quick phone repair service. This indicates that they have efficient technicians who can fix phones while customers wait. 4. Knowledgeable employees: A positive comment mentioned that the employees are knowledgeable and even have expertise in hair. This suggests that they are well-informed about the products they sell and can provide helpful recommendations.

Weaknesses: 1. Selling fake products: A customer complained that their child was sold fake AirPods and when they asked for a refund, they were told they should have checked if it was fake. This reflects negatively on the store's integrity and quality control. 2. Racial profiling: One comment indicated that the customer felt disrespected and harassed due to racial profiling. This is a serious issue that can negatively impact the store's reputation and customer relations. 3. Poor quality control: Another customer mentioned that two out of three wigs they purchased had insects on the lace. This suggests a lack of quality control in inspecting and preparing products for sale. 4. Rude employees: Several comments mentioned rude and disrespectful behavior from the employees. This can lead to a poor customer experience and deter potential customers from visiting the store. 5. Short duration in business: The comment pointed out that the store has only been in business since May 8, 2017, and is not accredited by the Better Business Bureau. This may raise concerns about the store's credibility and professionalism.

In summary, the strengths of JJ Beauty Supply and Cellphones include friendly staff, cleanliness, great prices, quick phone repairs, and knowledgeable employees. However, the weaknesses include selling fake products, racial profiling, poor quality control, rude employees, and a short duration in business. It is important for the store to address these weaknesses to improve customer satisfaction and reputation in the community.

Best TL Reviews

Very friendly, clean, and has great prices. First-time customer today, and I think I've found my new spot to make my bundle purchases. Thank you

My kid was sold a fake AirPods. When I ask for a refund they said I should have ask if it was fake. That’s so wrong.

They fix the phones quick and while u wait very nice and honest. They have the WIGS!!!

I felt very disrepected yesterday..I don't understand why I was treated so poorly. First time I came in September was a wonderful experience this time I felt harassed. All Black people do not steal. I work very hard for my money. He asked me did I need help I said no not right now. Usually people leave you alone. Not this guy he was extremely to close to me. I just felt uncomfortable. This store have more than enough cameras to see if anyone is stealing. Please don't treat your customers like this. Your hair and wigs are beautiful but it's not worth me losing my temper over stupidity. Thanks but no thanks.

This place is terrible! How can you serve and set up shop in an African American community and dislike them! They charged my wife for a used, greasy cap because she wanted to try on the wigs before she purchased them, they had no sign saying there will be a purchase of a wig cap to try on wigs! She would have purchased 4 wigs, but the owner refused to allow her to try on more than 3 wigs. She purchased 3 wigs, out of 2 of them; they had tiny insects around the lace on the wig. I will never take her to this shop again! The workers are rude, the sharing of caps is disgusting! And there goes my money wasted on wigs that are not wearable for her!!! You'll never get another dime out of me!! The only good reviews they have are made by them and family! کلاهبرداران

Do not go here, they are rude, not truthful, and do not care about the community they serve! According to the Better Business Bureau they have only been in business since 5/8/17, & are not accredited by the BBB...hmm probably because that requires you to be truthful and resolve the customer complaints professionally! People do your research, do not shop here! They will make bogus claims to keep their money flowing! There is too much competition out here for you to be rude, untruthful, and taking advantage of the community you serve! The community doesn't need you, you need the community to make you rich! There is a beauty shop across the way from this place, and others around; I'll go elsewhere before buying from here again!!

The products are knockoff and overpriced. I bought headphones and they only worked 1 week

Excellent customer service, knowledgeable employees (even about hair), they sale and fix phones... basically it’s a one stop shop for both men and women. Highly recommended