Quick Facts About Nail Infinity
Nail Infinity Place, based on the comments provided, has a mix of strengths and weaknesses. This analysis will delve into these aspects to provide a comprehensive understanding of the establishment.
Starting with the strengths, one recurring theme in the comments is the convenience of the location. The shop is conveniently located in a shopping area with good parking facilities. This makes it easily accessible for customers, reducing any potential inconveniences associated with finding parking or navigating through congested areas. Additionally, the comments highlight the fast and courteous service provided by the staff. Jennifer, one of the nail technicians, is specifically mentioned for her excellent customer service. This indicates that the staff at Nail Infinity Place is attentive and focuses on providing a positive experience for customers.
Another strength mentioned in the comments is the high quality of service provided by some of the nail technicians. Several customers express satisfaction with the nail work done, indicating that the technicians are skilled and meticulous in their craft. For example, one customer mentions that their nails were done perfectly, without any rush or problems. Another long-time customer states that they have tried other nail salons but always come back to Nail Infinity Place, suggesting that the quality of service is superior compared to other establishments.
Furthermore, the ability to sign one's name on a list and return later is mentioned as a positive aspect. This allows customers to continue with their day and avoid waiting in the salon for their turn. The comment also mentions that the experiences at Nail Infinity Place have consistently been excellent, indicating a level of consistency in service quality.
Despite these strengths, the comments also shed light on several weaknesses. One common concern raised by customers is the issue of time management. One customer mentions that the experience was horrible and that the salon has zero respect for people's time. The wait time is described as very long, and it is mentioned that the owner has not updated the business in over 10 years. This suggests that there might be a lack of efficiency in managing appointments and ensuring a smooth flow of customers. Additionally, the comment indicates a negative perception of the owner's business ethics, as they are rumored to talk negatively about customers and find amusement in doing so.
Inconsistency in service is another issue highlighted by the comments. One customer states that although the customer service is great, the nail technician did not fulfill their requests, resulting in different shapes for each nail. This lack of attention to detail demonstrates a weakness in the establishment's ability to consistently meet customer expectations.
Lastly, the limited operating hours and lack of availability for appointments are mentioned as a weakness. One customer expresses a desire for better hours and the ability to make appointments. This suggests that potential customers might face difficulties in finding a suitable time for their visit, potentially leading them to look for alternatives.
In summary, Nail Infinity Place has several strengths, including its convenient location, fast and courteous service, and skilled technicians. Customers also appreciate the ability to sign their name and return later. However, the establishment faces weaknesses in areas such as time management, consistency in service, limited operating hours, and the lack of appointment availability. By addressing these weaknesses, Nail Infinity Place can further improve its overall customer experience and satisfaction.
Best TL Reviews
Dip powder nails had white spots all throughout each nail and the nail tech did not try to match my toe nail color with my hands. She gave me the exact opposite of what I asked for…worst experience. I told her I was not satisfied with the toe color and she ignored that I was unsatisfied.
I would give this more stars if they took appointments and had better hours. They take the last client around 5 or 5:30 weekdays and are closed Sundays.
Shop is conveniently located in shopping area, good parking, fast and courteous service.
Jennifer was my nail artist she provided excellent customer service.
She did my nails perfectly, no rush, no problem!
Will definitely see her again ????
The experience was horrible they have zero respect for people’s time. If you have hours to spare this is the place for you. They haven’t updated their business in over 10 years. The owner has zero business ethics and talk trash about the customers and think it’s funny. Don’t use this business
The place is busy. The wait time is very long. I like the way "my" tech does my nails so I'm willing to wait but it can be annoying.
Customer service is great but the person who did my nails …pretty much did what he wanted I asked for coffin shaped each nail is different I will not return
Long time customer.. Tried other nail salons but always come back.. Love them
Very busy nail shop but always worth the wait. Plus, you can sign your name on the list and return back (but don't stay gone to long). :-) My experiences has always been excellent and its a comfortable environment. Thank you for A+ service.
Place Pictures
Nail Infinity Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places