Quick Facts About Luiz's Barber Shop
Strengths of Luiz's Barber Shop:
1. Positive reputation and loyal customer base: Many customers have been coming to Luiz's Barber Shop for over a year, indicating that they trust and enjoy the services provided. This suggests that the barbers consistently deliver high-quality haircuts that meet the customers' preferences.
2. Skilled barbers: Customers specifically mentioned Maria and Mayra as barbers who consistently do a great job. The fact that they have a preferred team of barbers shows that the shop has skilled and reliable staff members who excel at their craft.
3. Appointment system: Several comments mention the benefits of making appointments in order to avoid delays. This indicates that Luiz's Barber Shop values efficiency and customer satisfaction by offering the option to schedule appointments.
4. Old-school traditional haircuts: Luiz's Barber Shop is recognized as the best barbershop in the Inland Empire for those seeking old-school traditional haircuts. This specialization sets them apart from other shops in the area and draws in customers who appreciate this style.
5. Attention to cleanliness and safety: Customers appreciate the high level of cleanliness and safety measures taken by the shop. The use of masks, disinfecting chairs, and maintaining a clean environment is reassurance to customers that their health and well-being are prioritized.
Weaknesses of Luiz's Barber Shop:
1. Inconsistent customer service: One negative comment mentioned that the staff can appear angry or favor certain customers. This suggests that there may be a lack of consistent customer service across all staff members. It is important for the shop to address this issue and ensure that customers are treated equally and with respect.
2. Higher prices: One comment mentioned that the shop is expensive. This could deter potential customers who are looking for more affordable options. Luiz's Barber Shop should consider evaluating their pricing strategy and ensure that it aligns with the value provided to customers.
3. Perception of an unclean environment: One comment mentioned that the shop was "reee sucio" (very dirty). This raises concerns about the cleanliness standards of the shop. It is crucial for Luiz's Barber Shop to address any cleanliness issues to maintain a professional and inviting atmosphere for customers.
4. Dependency on specific barbers: While customers praised the skills of certain barbers, there should also be a focus on developing the skills and talents of all staff members. This ensures that customers have a consistently positive experience, regardless of who cuts their hair.
5. Ownership transition: One comment mentioned that it was a shame that Luiz is no longer there, implying that his absence may have had a negative impact on the shop. This suggests that the shop should work towards maintaining a smooth transition after any changes in ownership to maintain the trust and loyalty of customers.
To address these weaknesses, Luiz's Barber Shop could consider the following actions:
- Implement training programs to enhance customer service skills for all staff members.
- Review pricing strategy to ensure competitive pricing in the market.
- Conduct regular cleaning and maintenance checks to maintain a clean and welcoming environment.
- Encourage feedback from customers to improve areas of weakness.
- Maintain consistent communication with customers about any changes or transitions in ownership to alleviate concerns and maintain customer loyalty.
Best TL Reviews
Been coming here for over a year. My son likes how they cut his hair. He usually likes Maria and Mayra to cut his hair, they do such a great job. He does have an older style of cut but it's what he likes. There busiest time start Thursdays so I suggest u make an appointment and call before u head there to make sure they aren't running late.
Mal servicio , según la gente que ellos quieren atender primero así los pasan , trabajan como enojados , y cuando preguntas por que pasan a otros primero disen que es por que llamaron por sita , eso lo entiendo, pero algunos no an echo sita y aun así los pasan , careros y mal encarados mal servicio principal mente de ella la de la foto, como ya tiene años aquí según ya se sientr dueña , lastima que ya no esta luis, y el lugar reee sucio
I had my hair cut here by Maria a couple weeks ago, she did a wonderful job. She was fast and very thorough, definitely the best haircut I've had in a long time. I'm very picky and have been searching for a reliable place. I'm very thankful to have found this shop. I'll definitely be coming back here soon!
Best Barbershop in the Inland Empire
Mr. Luiz (Owner) and Angel are the men to see if you are looking for an Old School traditional hair cut.
The shop is a real Barbershop and expect nothing less than perfection
Great service is better and faster if you make an appointment
Very nice ladies and do a great job for men and women
Muy amable la persona que me atendió.
visitó el lugar a medida que se ocupa..
Very friendly girls.. the girl that cut my hair was super great. She was really nice and attentive. She kept looking for feedback. That was great since it was my first time there. They were really clean kept mask on the whole time. I saw the disinfect the chair and area after one other guy left.
Luiz's Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
How to go there
Location
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