P K Beauty

+1 313-842-2226

3425 W Jefferson Ave, Ecorse, MI 48229 United States of America

Open Today: -

Quick Facts About P K Beauty

P K Beauty Place offers a decent variety of products, as mentioned by one customer who was pleased with the availability of a specific item. This is a strength of the store as it shows that they cater to customer needs and are able to provide a range of beauty products.

However, the size of the store seems to be a recurring issue. Multiple customers complain about the small and tight space, which can make it difficult to navigate the aisles, especially for individuals of larger body sizes. This creates a weakness as it limits the accessibility and comfort of the store for some customers.

Furthermore, the pricing practices of P K Beauty Place seem to be inconsistent. One customer experienced a discrepancy between the advertised sale price and the actual price at the counter, resulting in dissatisfaction. This inconsistency in pricing may leave customers feeling deceived or cheated, which is a weakness for the store's reputation and customer trust.

In terms of customer service, there are mixed reviews. Some customers mention that they were not greeted upon entering the store, which can create a negative initial impression. On the other hand, one customer appreciated that the staff was not pushy and enjoyed the inspirational music playing in the background. This conflicting feedback suggests that the store may need to work on consistently providing a welcoming and friendly atmosphere for customers.

Additionally, there are reports of disrespectful behavior from the staff towards customers. One customer shared an incident where a staff member made derogatory comments about a customer's body size, causing emotional harm. This behavior is highly unprofessional and reflects poorly on the store's values and customer service. It is a significant weakness that needs to be addressed promptly to avoid losing customers and damaging the store's reputation further.

The inventory of P K Beauty Place is described as packed and overwhelming by several customers. Although having a wide selection of products can be a strength, it becomes a weakness when the store is cluttered and the aisles are narrow. It is mentioned that customers feel trapped and may miss out on exploring all the offerings. This can lead to frustration and a less fulfilling shopping experience, impacting the store's overall performance.

On the positive side, the staff seems to be knowledgeable and helpful when approached for assistance. Customers appreciate the staff's ability to understand their needs and provide recommendations. This is a strength as it shows that the store has competent staff members who can provide guidance and support to customers.

Another strength of P K Beauty Place is the affordability of their products. Multiple customers mention the fair prices and great deals available. This can attract customers looking for budget-friendly options and enhance the store's competitiveness in the market.

In conclusion, P K Beauty Place has a decent variety of products and knowledgeable staff members, which are strengths of the store. However, there are several weaknesses that need to be addressed, including the small and cramped space, inconsistent pricing practices, lack of consistent and welcoming customer service, disrespectful behavior towards customers, and overwhelming inventory. Addressing these weaknesses can significantly improve the store's reputation, customer satisfaction, and overall success.

Best TL Reviews

This beauty supply store is small and tight but it has a decent variety for this area. I was so pleased when I asked for a bonnet for my baby and the owner went in the back and came back out with one for 6-12 month olds and it's so adorable.

The store is very small they had a price tag on a pack of hair saying it was on sale for 3.99 upon reaching the counter it ring up 9.99 the person did not want to honor the sale 3.99

Walked in no one greeted any of us that came in but the lady kept popping up in every aisle watching us,overpriced for a lot of items,oh and the lady also told another customer she was too big for an outfit she was asking about and she was hurt by the rudeness I won’t be back

This place is straight for what it is but it's to tight in there. Like there is literally no space and I'm a Fat woman. You have to be small to really go around the aisle. I'm in there doing the slide trying to get through. They do have pretty much what you need and they carry hair bundles. Not a bad place to shop but be warned if it's alot of people in there you might wanna wait to go in.

They are not pushy and I enjoy the inspirational music that they play while you shop very near and clean store and they know exactly what you are looking for just Ask for Help don't be afraid they understand your needs quite well and fair prices too!

this used to be my fav beauty store and it’s the closest to my house but I went there the other day and I accidentally gave the old man at the counter an extra $20! I realized not too long after he tells me to come to the store I get there he got attitude and wouldn’t check the drawer or the cameras! I called the police they come he tell them the same thing. I’ll never be coming here again because that man know he has my $20. Idc if I gave you an extra dollar I want my money!He knew at the end of the day when he counted that drawer it was over $20. It’s cool because God don’t like ugly! & he will get his. Old hag

Whatever you do don’t buy their apetamin, it’s FAKE ! Apetamin do not taste like that.

Also they don’t have as much stuff as they use to

Store is PACKED with inventory, too much as aisles are narrow and merchandise from ceiling to floor. If you looked for 8 hours you still wouldn't see half of their stuff. Had to ask staff who was nice and knowledgeable about what I wanted but missed looking at alot of stuff cuz I felt trapped. Great prices too. Definitely a place I'd go back to.