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New Paris Nails & Spa

+1 860-257-8972
53 New Britain Ave, Rocky Hill, CT 06067 United States of America
Open Today: Closed

Quick Facts About New Paris Nails & Spa

New Paris Nails & Spa has received a mix of positive and constructive feedback from customers. In order to analyze the strengths and weaknesses of the salon, we will delve into the comments provided.
One of the strengths highlighted by customers is the accommodating nature of the salon. One customer mentions how they were able to receive a longer pedicure, indicating that the staff is willing to go the extra mile to meet customers' needs. Additionally, the salon is praised for their expertise in plain or ombré powder dip and gel manicures. They seem to have a wide selection of colors available, giving customers plenty of options to choose from.
However, one recurring weakness mentioned is the salon's inability to provide more complicated designs. Several customers express their disappointment in the lack of design options and mention that they have been turned down when requesting one. This may limit the salon's appeal to customers who are looking for more intricate nail art.
Another weakness pointed out by a customer is the difficulty in achieving sharp corners and potential discomfort during the manicure. While this seems to be isolated to a specific technician, it raises concerns about consistency in the quality of service provided.
On the positive side, the salon is commended for its customer service. Customers mention feeling welcomed and pampered during their visits. The staff's personalized approach, greeting customers by name, adds to the overall positive experience. In fact, one customer even received a complimentary back rub, which further enhances the sense of being well taken care of.
Another strength of New Paris Nails & Spa is its cleanliness. Multiple customers mention the salon's cleanliness as a positive aspect that contributes to their overall satisfaction.
Customers appreciate the range of options available at the salon, with extensive color choices in standard polish, gel, and powder dip. This wide selection is seen as a strength, as it allows customers to find their desired colors easily.
The salon's loyal customer base is also mentioned as a strength. Several customers have been visiting the salon for years, highlighting the consistency in their positive experiences. The fact that customers are willing to drive long distances to visit the salon speaks to its reputation and quality of service.
In conclusion, New Paris Nails & Spa demonstrates strengths in their accommodating nature, expertise in plain or ombré powder dip and gel manicures, strong customer service, cleanliness, extensive color selection, and a loyal customer base. However, there are areas for improvement, including the lack of complicated designs and inconsistent quality of service from individual technicians. By addressing these weaknesses, the salon could further enhance its reputation and attract a broader customer base.


Best TL Reviews

I’ve been here a handful of times and have had decent experiences. They accommodated a longer pedicure for me last time I came in. They just don’t do designs or anything complicated here so if that’s what you’re looking for you’ll have to find somewhere else. If you want a plain or ombré powder dip or gel manicures they are a great place. They have endless colors so the selection is there. Every time I’ve asked for a design they can’t do it. If you do come here I’d recommend Julie. If you have Angie, I think she is still learning to do coffin or square. I like my corners really sharp and she struggled with that a bit and made all my cuticles hurt. They really are super nice people, I just prefer more complicated designs.
Beyond satisfied! I have been looking for a salon that will take real good care of my nails and I finally found it. They are well trained and really know what they're doing. They are wonderful at customer service, made me feel very welcome and pampered. I even received a complimentary back rub! CT needs more salons like this one. Wonderful, wonderful job! I am looking forward to trying out a pedicure next time ☺
I have been a regular (every 2-3 weeks) customer at New Paris Nails over the past 2 years. I drive about 40 minutes from where I live to get to the salon because they are the best.
Yoon usually does my nails, but on different occasions, I have had appointments with Julie, Sophie & John. Every one of them is fantastic.
They all greet EVERY customer with big welcomes by name and there is always a chorus of “Goodbye” when anybody leaves the salon.
The salon is always very clean, service is fantastic, prices are very reasonable and the selections of color options in all types (standard polish, gel, powder dip) is extensive. If you cannot find a color here, you won’t find it anywhere.
I cannot say enough good things about New Paris Nails and the people who work there. I look forward to my visits there!
I found New Paris Nails on Google, and I have been going ever since. The salon is clean, the color selection is plentiful, and the staff all greet you by name, and are all friendly.
I have been coming here for over six years now. I have had several technicians for different services but getting the dip powder with Julie is amazing. They take such care of you and maintain attention to detail. I WONT GO ANYWHERE ELSE. Clean, welcoming, attentive! I even moved farther away and it is absolutely worth the hour drive. This nail salon is the best around.
Seriously impressed by this salon. Everyone was so friendly and welcoming. The owner came in after I did and went out of his way to introduce himself. The salon was clean, and my nails look so beautiful. I will be back!
Amazing! Best pedicure of my life! The spa pedicures are perfection. I always feel like I can conquer the world after. They are so professional, clean, and have the best customer service. They always call you by your name. I always bring my friends here for a girls' day out. I hope to try the dip manicure next time I come!
I love this place: Angie does beautiful work. She always does ombré on my nails, I love how they always make me smile with the end result. Loving the fall colors ????

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New Paris Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location