Quick Facts About Ruby's Nails
Ruby's Nails place has a number of strengths and weaknesses based on the comments provided.
One of the major strengths of Ruby's Nails place is the skill and attention to detail of the staff, particularly Ann and Mindy. Both customers highlight their expertise in nail designs and their ability to shape the nails according to the customer's preferences. They are also praised for their professionalism and precision. This indicates that the nail technicians at Ruby's Nails place are highly skilled and dedicated to providing quality services.
Another strength of Ruby's Nails place is the friendly and welcoming environment. Customers appreciate the kind and respectful treatment they receive during their visits. There is also mention of laughter and genuine conversations, suggesting that the staff at Ruby's Nails place create a positive and enjoyable atmosphere for customers. This is important in creating a comfortable and inviting space for customers to relax and enjoy their nail services.
Cleanliness is another strength of Ruby's Nails place, as mentioned by one customer. This is a crucial factor in maintaining a good reputation in the nail salon industry. Cleanliness is often one of the top concerns for customers when seeking nail services, and the positive remark indicates that Ruby's Nails place pays attention to this aspect of their business.
However, there are also some weaknesses mentioned in the comments. One customer expressed dissatisfaction with the durability of the gel polish used during their visit. The polish chipped on the same day, which is unusual and not a quality expected from a reputable nail salon. This indicates a weakness in the choice of polish or the technique used by the nail technician. It is important for Ruby's Nails place to address this issue to ensure customer satisfaction and prevent negative reviews.
Another weakness highlighted in a comment is the refusal of a nail technician to change the shape of the customer's nails. This can be seen as a limitation in accommodating customer preferences. While it is understandable for a nail technician to provide professional advice, it is important to listen to the customer's requests and work together to find a suitable solution. This particular incident may have left the customer feeling dissatisfied and could potentially lead to negative word-of-mouth.
One negative comment mentions a rude experience from the moment the customer walked in. This indicates a weakness in customer service and a lack of a welcoming atmosphere. Customer service is critical in the nail salon industry, as it contributes to customer satisfaction and loyalty. Ruby's Nails place should address this issue to ensure a positive experience for all customers.
Overall, Ruby's Nails place has several strengths, including the skill and attention to detail of their staff, a friendly environment, and a focus on cleanliness. However, there are also some weaknesses to address, such as issues with the durability of polish, resistance to customer requests, and a negative customer service experience. By addressing these weaknesses, Ruby's Nails place can further enhance its strengths and improve customer satisfaction.
Best TL Reviews
Ann is the sweetest! She is the best nail lady I have ever had and always is down to do my designs! Price is fair and I always make sure to tip well for my complicated designs. Will definitely keep coming back!
I had an appointment at 3:45/4 with Anne. She is the best!!! She texted me for what I wanted for my upcoming appointment and even called me before my appointment making sure I was coming. She pays very close attention to detail by cutting my cuticles and making sure my nails are shaped just how I like it. She is very easy going and takes her time. I highly recommend making an appointment with her!
Probably the best nail salon I have ever been to out of all the states i’ve been to! My mother got a mani + pedi from Italy recently and she even preferred this nail salon over her experiences there as well! I was treated with respect, my conversations felt genuine & were carried on, & I didn’t get cut or any of the sort during my visit. Lots of laughter & all over just a wonderful time!
Got my nails done and she did an amazing job. The environment was so nice and friendly. Nice people, nice place and very nice nails. Love it
I’m new the the area and decided to try this place out. I had a shape and design in mind. My nails are on the longer side so i wanted to change shape, nail tech flat out said no to changing the shape that “it wouldn’t look good” never has anyone done that before so I decided to keep my shape since i didn’t feel
Like going back and forth with her. I got gel French and the same day the polish started chipping. I get my nails done pretty regularly and that’s never happened and especially a few hours of getting them done. I went back to have her fix them and she said it’s because i use my hands too much…. Again not true because i don’t. Ha. Needless to say they still chipped after they were fixed. Not sure what she uses for polish but it’s trash. Paid $65 to have my nails look like i was digging in the trash.
So RUDE!!!!! I didn't even get any services because from the moment I walked in it was a terrible experience. There are a ton of other nail salons in Navarre that are way better! I will never return!
They were amazing!! Professional but friendly and very clean. They cared a lot about doing good work and had someone come over to do my design to ensure it looked perfect and it does! Ten stars!!
I really appreciated the attention to detail Mindy gave my manicure. She was precise and very thorough . I lucked out finding this place. This is a professional and fun environment most of the staff have been there for years and it makes a huge difference in receiving stellar customer service. I will definitely be back!
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Ruby's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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