Lovely Nails

+1 303-239-6289

6597 W Colfax Ave, Lakewood, CO 80214 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails Place, based on the comments provided, has both strengths and weaknesses. Let's analyze them in detail.

Strengths:

1. Exceptional service and skill: According to the first comment, Lee did an amazing job on both the commenter's and their friend's nails. This indicates that Lovely Nails Place has talented and skilled nail technicians who can deliver high-quality results.

2. Friendly and professional atmosphere: Multiple comments mention the friendly and kind behavior of the staff. They greet customers when they walk in and create a relaxing atmosphere. This is a positive aspect as it enhances the overall experience and makes customers feel comfortable.

3. Long-term customer loyalty: One comment mentions that they have been coming to Lovely Nails Place for over 15 years. This indicates that the salon has built a loyal customer base, which is a sign of trust and satisfaction.

4. Convenient location: One comment mentions that the salon is close to their home. Having a convenient location can attract more customers who are looking for a nail salon near their residence or workplace.

5. Willingness to accommodate preferences: Commenters have mentioned that T, one of the nail technicians, is willing to listen to customer preferences and opinions. This level of customer-centricity can contribute to customer satisfaction.

Weaknesses:

1. Inconsistent quality and pricing: One customer was disappointed with the outcome of their nails despite paying $60 for a rebase. The lack of communication between the customer and the nail technician resulted in dissatisfaction. This highlights the need for consistency in service quality and transparent pricing to avoid such issues.

2. Inability to execute desired designs: One customer mentioned that Lovely Nails Place fails to execute desired nail designs and sometimes provides excuses as to why they cannot do certain designs. This indicates a lack of expertise or creativity in nail art, which can be a significant drawback for customers seeking intricate and unique designs.

3. Failure to fix mistakes: Another customer complained about receiving nails that were not properly attached to their nails and curved in the wrong direction. Despite bringing this to the staff's attention, the issue was not resolved. Failing to rectify mistakes can lead to customer dissatisfaction and loss of trust.

4. Lack of attention to detail: There are multiple comments mentioning that the finish of the manicures, pedicures, and acrylic nails was not up to the customers' expectations. This indicates a lack of attention to detail and a need for improvement in the final touches.

5. Language barrier: One customer appreciated the absence of loudly spoken Chinese words but did not specify whether there was a language barrier with the staff. However, if customers face difficulty communicating their preferences due to language barriers, it can affect the overall experience and result in miscommunication.

In conclusion, Lovely Nails Place has strengths such as exceptional service, a friendly atmosphere, long-term customer loyalty, and a convenient location. However, they also have weaknesses in terms of inconsistent quality and pricing, inability to execute desired designs, failure to rectify mistakes, lack of attention to detail, and potential language barriers. These weaknesses should be addressed to enhance the overall customer experience and reputation of the salon.

Best TL Reviews

Lee was super kind and did an amazing job on my nails! I love how my friend’s nails turned out as well, I wish I got her name but she killed the design!!!

Worst place ever!!!! Crying in the parking lot as I post this review. I paid $60 for these nails to remind you the lady insisted to keep my old nails on to get a rebase whole time she’s doing my nails I’m thinking rebase is about $15 an design the same I told her over an over again how I specifically wanted my nails an this is what I got! I wanted to get out of this place so bad I handed her my card to pay & she charged me $60!!!!!!! This is a rebase to remind you I wanted my nails long for a photo shoot coming up an this is what I got after waiting over a hr. Im so upset ???? ???? waist of time an money.

T is fabulous!!!. She does exactly what I ask. She does a great job and if I ask for her opinion she always comes up with something nice. This is my second full set. I am super picky and would not come back unless the work was excellent. She definitely takes pride in her work. ❤

VERY friendly-KIND and professional!! They greet you when you walk in! The atmosphere is friendly and relaxing! There is no screaming loudly Chinese word's! VERY classy and delicately behaved stuff! Gentle KIND! The nails are good- perfectionism to details! It was lovely! I did full set acrylic!

This place is only good for pedicures every time I come and try to get my nails

Done I’ll show them a design that is very much possible for only for them to tell me they can’t do it or an excuse why it can’t be done but I go to any other nail salon and it’s possible please don’t advertise for a service they can’t provide

Love my nails and ties they always do such a great job I've been going here over 15 years

They were horrible. The nails were not even attached to my nail. They curved up away from my fingers instead of down wards or straight. And when it was brought to they’re attention they didn’t fix them. They were deformed and still tried to charge me for them. I’ve been going there for almost 25 years and I will not go back again!!

Me queda cerca de casa, pero creo si deberían ser mas detallistas en cuanto al terminado de pedicura manicura y/o al poner las uñas de acrílico. Ya que van varias veces que no me gusta el terminado..

It's close to home for me, but I think they should be more detailed in terms of finishing the pedicure, manicure and/or applying acrylic nails. Since they go several times I don't like the finish..