Quick Facts About My Nail
My Nail Place, based on the comments provided, has several strengths that contribute to its positive reputation. One of the strengths is the wide range of choices offered for deluxe pedicures, as mentioned by a satisfied customer. This indicates that the business values providing options and options tailored to their customers' needs. Additionally, the employees at My Nail Place, specifically Steve, are frequently praised for their kindness, responsiveness, and excellent service. This suggests that the staff is highly trained and skilled in their craft, as they are able to provide wonderful massages and ensure that customers enjoy every step of the process. The attention to detail, as described by a customer who had their eyebrows done, is another strength of My Nail Place. It shows that the technicians prioritize precision and customer satisfaction.
Furthermore, the availability and flexibility of Steve, as highlighted by a client who walked in without an appointment, demonstrate a commitment to customer service. Steve's willingness to squeeze in the client and provide a fabulous job suggests that the salon values accommodating customers, even during busy periods. This dedication to customer satisfaction, as well as the positive experiences shared by a customer who brought their 7-year-old daughter, illustrates that the staff at My Nail Place is attentive to the unique needs of each customer and establishes a welcoming atmosphere for all.
The variety of options available at the shop and its modern aesthetics contribute to its strengths. One customer appreciated the updated options and the extensive menu, indicating that My Nail Place keeps up to date with nail trends and offers a range of services to cater to different preferences. The positive feedback for Steve and his professionalism also adds to the strengths of the salon. Steve's ability to make customers feel at ease while maintaining professionalism highlights the excellent customer service and skill exhibited by the staff.
However, there are also weaknesses mentioned in the comments that need to be considered. One customer mentioned that the salon appears outdated, suggesting that the physical environment of the shop may not be as appealing or modern as desired. Another weakness brought up is the owner's attitude, which some customers found off-putting. While this is subjective and based on personal experiences, it is important to address any inconsistencies in customer service to maintain a positive reputation.
Additionally, a customer mentioned that the prices are okay but noted the salon charges for every little thing requested. This implies that the pricing structure may not be transparent or straightforward, which could deter potential customers. Another customer mentioned that their gel nails only lasted a week before experiencing issues, raising concerns about the durability and quality of the services provided.
In conclusion, My Nail Place has several strengths, including a wide range of choices for deluxe pedicures, skilled and attentive technicians, and a commitment to customer satisfaction. The positive experiences shared by customers highlight the salon's strengths in service quality and professionalism. However, weaknesses such as an outdated physical environment, questionable pricing practices, and potential issues with the durability of services should be addressed to either maintain or improve the salon's reputation.
Best TL Reviews
Spring for the deluxe pedicures, they have a whole menu of choices. Worth it! Our technicians were kind, responsive, wonderful masseuses, and ensured we were enjoying every step. Also had my eyebrows done, very happy with the attention to detail. Highly recommend!
Steve really is great! I walked in on Dec 23rd to get my nails done and was told they were booked but he agreed to fit me in! And not only did he fit me in but did a fabulous job! And he is why I keep coming back! Thanks Steve
My 7 year old daughter and I have been coming here and absolutely love everyone! They are so sweet with her and I always have a great experience. Loving the chrome glitter Steve gave me today!
Steve was my nail artist and did a mArvelous job. The shop itself offers so many new options and is pretty updated. Steve is so down to earth and easy to talk to while stAying professional. He takes pride in his work and is shows. You guys won’t be disappointed ❤️❤️Thanks Steve !
Where do I start? This place is outdated. Although, I used them for a convenience when I needed a basic mani/pedi. My first time going Steve asked me to refer people. ( guessing not enough clientele). So I did. A few of the people I mentioned to them said they were ok, and convenient. I agree!
Fast forward to this visit. I made an extra effort to go get cash ( Steve requests cash; probably not reporting to IRS). Anyway, I made an appointment on Fri the young lady said 1-1:15. I show up and tell Steve my name and that I had an appointment and the time. He looks at the schedule and acted as if he didn’t know me. I said come on Steve, really?
Sitting and waiting he made a rude comment about it to the heavy set black lady he was working on. She smiled. Then when he was instructing his employee about the next customer (me), in Vietnamese he told her what happened and made some unnecessary remarks. At that point I stood up, put the nail color on the counter and said thank you. He looked and I said I’m leaving. He looked surprised and I turned and said Oh, and I speak 5 languages one being Vietnamese. I opened the door and said Thank you, goodbye ( In Vietnamese ????
Service was okay, don't like the attitude of the of the young ladies guess she's the owner. Prices are okay.. they charge for every little thing you ask for. Get your Mani or pedi and be prepared to pay a la carte. This is a week old gel nails.
Went in and had previously had nails done at another shop in town polish peeled nails lifted went in an seen Steven and he did a excellent job will defiantly be going back there
Loved my pedicure and dip nails!! Had a great experience and will definitely be coming back!!
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My Nail Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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