Jazzy Beauty

+1 803-531-4444

583 Whitman St SE, Orangeburg, SC 29115 United States of America

Open Today: -

Quick Facts About Jazzy Beauty

Jazzy Beauty place, based on the comments provided, seems to have both strengths and weaknesses in various aspects of their business. In order to provide a comprehensive analysis, we will evaluate the strengths and weaknesses of the store in terms of its product quality, customer service, security measures, pricing, and overall shopping experience.

Starting with the strengths, one positive aspect that is highlighted is the wide range of products available at Jazzy Beauty place. According to a comment, the store has "any type of hair or hair product u need." This indicates that the store has a diverse selection of hair products, which can cater to different customer preferences and needs. Furthermore, another comment mentions that the owner is cool and the workers are very helpful in assisting customers and finding what they need. This suggests that the store's staff members are attentive and provide good customer service, which can enhance the shopping experience for customers.

Additionally, the pricing at Jazzy Beauty place is another strength that is mentioned in one of the comments. The store is described as having fair prices, which can be beneficial for customers who are looking for cost-effective hair products. Affordable pricing can attract more customers and potentially lead to higher sales for the business.

Now shifting towards the weaknesses, a significant concern is the poor quality of the bundle hair sold at Jazzy Beauty place. One comment mentions that the quality of the hair is poor and also overpriced. This reflects negatively on the store's product quality and pricing strategy. Customers expect to receive good value for their money, and if the products are both of poor quality and overpriced, it can lead to customer dissatisfaction and negative word of mouth.

Another weakness highlighted in the comments is the issue of racial profiling. Two different customers mention being followed around the store by the owners or staff members. This creates an uncomfortable shopping experience for the customers, especially if they are people of color. Racial profiling is unacceptable and can contribute to a negative reputation for the business. It is crucial for the owners of Jazzy Beauty place to address this issue and ensure that all customers are treated with respect and fairness.

Furthermore, there is a mention of a strict no refund or exchange policy, which is enforced even when the store made a mistake in providing the wrong product. This policy can be seen as unfair to customers, especially in cases where the mistake was made by the store itself. A rigid policy like this can deter potential customers from making purchases, as they may fear being stuck with a product they did not intend to buy.

Lastly, there is a comment expressing dissatisfaction with the overall customer service at Jazzy Beauty place. The commenter states that the staff members ignored them and gave poor customer service. Poor customer service can have a significant impact on a customer's shopping experience and can lead to negative reviews and loss of potential repeat customers.

In conclusion, Jazzy Beauty place demonstrates both strengths and weaknesses based on the comments provided. The store receives praise for its wide selection of hair products, fair pricing, and helpful staff. However, there are notable weaknesses in terms of poor product quality, issues of racial profiling, and unsatisfactory customer service. It is essential for the owners of Jazzy Beauty place to address these weaknesses to improve their overall business operations and customer satisfaction.

Best TL Reviews

0 stars. The quality of the bundle hair is poor and is overpriced. The owners follow you around the store, while you are shopping especially if you are a person of color- super uncomfortable!!! Will not recommend anyone to go there even if you are rushing please go to Beauty Mart or Empire instead

The costumer service is amazing.. they always help u find what your looking for!

Wouldn’t recommend this store every time I enter there is someone following me around the store. at first I understood because they have had some issues with people stealing but this is completely out of hand & uncomfortable.

Any type of hair or hair product u need they have it.

A man followed me around in the store while I shopped like I was a thief. An older woman walked up on me and asked did i need anything. I said no I was on the phone. I picked up 2 packs of hair and black girl Just asked me to leave my purse up front cause they don't allow big purses. I will never visit this store again. I was profiled from the time I walked in.

At the time the store was busy so I ended up paying over $100 for a wig and it was not the correct one upon bringing it back 20 mins later because clearly they gave me someone else’s they enforced their “no refunds or exchange” policy when they were the one who made the mistake. I strongly suggest being careful when going to this place.

Act as if I was not in store. They have Fair prices so if the drive was shorter to Charleston or Columbia I would have gone because they gave poor customer service. My last option is this store, I wish my experience could have gone better because I love hair

Very nice place to shop, the owner is so cool. The workers are very helpful and willing to get what you need. They have all your supply needs, from kids beads to hair weaves.