Quick Facts About Expo Nail
Expo Nail place, based on the comments above, exhibits both strengths and weaknesses. In order to provide a comprehensive analysis, the strengths and weaknesses of the salon will be examined in detail.
One strength highlighted by a customer is the friendly and courteous nature of one of the nail technicians. This indicates that the staff at Expo Nail place has the ability to provide a pleasant and welcoming atmosphere for customers. Additionally, the technician took the time to thin out a customer's nails, showing attention to detail and a commitment to providing a quality service.
However, the weaknesses of Expo Nail place are more numerous and significant. One common complaint is the poor quality of service provided by the woman with the burgundy hair. Multiple customers claim that she rushed through both nail and pedicure services, resulting in subpar results. This shows a lack of attention to detail and a disregard for customer satisfaction.
Another weakness is the lack of hygiene exhibited by the nail technicians. One customer noted that the technician did not wash her hands before starting the service, which is a basic expectation in any salon. This lack of hygiene raises concerns about the overall cleanliness and sanitation practices of Expo Nail place.
Furthermore, the ability of the technicians to communicate and understand customer preferences is lacking. Several customers mentioned instances where their requests for specific designs or services were ignored, resulting in disappointment and dissatisfaction. This lack of attention to customer preferences indicates a lack of professionalism and a disregard for customer satisfaction.
Moreover, multiple customers experienced issues with overcharging and inconsistent pricing. This lack of transparency and consistency in pricing raises concerns about the business practices of Expo Nail place and may lead to a distrust of the salon among potential customers.
Furthermore, there are also complaints about the quality of the work performed. Customers mentioned nails that were not completely smooth, crooked nails, and nails that were not dried properly. Additionally, there were instances of cuticles being burned or bleeding during the service, indicating a lack of skill and precision by the technicians.
Another weakness mentioned is the unavailability of a specific technician. One customer expressed frustration at the difficulty of scheduling appointments with their desired technician who is only available a few days a month. This lack of availability may inconvenience customers and result in them seeking services elsewhere.
Lastly, the use of gel nail polish when explicitly instructed not to use it proves a lack of attention to customer preferences and a disregard for clear communication.
In summary, while Expo Nail place does exhibit some strengths such as friendly staff and attention to detail in certain cases, the overall weaknesses highlighted by customers are significant. These weaknesses include rushed and subpar services, lack of hygiene, poor communication and understanding of customer preferences, overcharging, inconsistent pricing, and low-quality work. These issues may greatly impact the reputation and customer satisfaction of Expo Nail place, making it an undesirable choice for nail services.
Best TL Reviews
Just moved out here and was hoping for a good experience. However, the woman with the burgundy hair did a horrible job on my nails and feet . She rushed through both! For the price i paid for my feet i could of done at home.
Okay so I asked for these nails but with pink instead of purple and first off before she started on my set she was doing a pedicure and she didn’t wash her hands before starting on me and then when she started she asked if i wanted stickers even though the set very clearly is all painted so I just said no. She was really rough with me and I’m not even sensitive. After she did the solid colors she asked what stickers I wanted again. I said I didn’t want any stickers I just wanted the pattern from the set. She said she couldn’t do it so I ended up with just solid colored nails. I wish she would’ve at least told me in the beginning that she couldn’t do that pattern because I showed her what I wanted before she got started. The set ended up being $40 and they’re not even completely smooth and one of my pinkies is crooked.
My nail tech was extremely friendly! She took the time to thin out my nails but left one of them chunkier than the rest. There was some kind of lint or dust on one nail so she removed the polish and started over on the nail but when o left I realized it didnt dry smooth as the rest.
I will definitely come back in the future ,but the thumb gets 3 stars today.
This is my 2nd rude experience with the woman with the burgundy hair . She is rough and burned my cuticle with her electric file. There is one young lady in there but she is impossible to catch. I have had her cancel my appointment at least twice and she is only in that shop a few days a month
Use to go to this place all the time and when I went there last month for a pedicure is was horrible. The lady doing my feet had some kind of rash on her hand and wrist. They overcharged me for the service after they told me a different price at the beginning. I paid and left and will never return.
Honestly a last resort when no one else close by is open on a sunday. I come out with my cuticles bleeding everytime. Asked for almond and she ignored me and gave me wide square nails and also refused a design. I have done my own nails before and this about what i expect myself to do for like $15. I never cared for their customers service but im all for a couple chances just to give people chance but this time the nails came out just nothing like i wanted, shape, color, thickness, and design she ignored everything demand and was just rushing me along. Last time i pay $45 for nails i absolutely hate.
I usually go to this place and always get my eyebrows done. Usually they would do them really nice but I don’t know what happened. The lady left them too thin. My eyebrows are not this thin and there is no way to fix them. I have to wait till they grow out. Im really disappointed.
I was so excited to get my nails done with my friends because they said this place was great and affordable. However, the guy who did my nails took excessively long, cut my finger to where it was bleeding, and then proceeded to file AND paint my nail even after me pointing out it was bleeding. My thumbs are two completely different lengths and shapes. He also used gel nail polish when I specifically said, multiple times, NO GEL. Meaning, my nails cost $40 when I was only expecting to pay $30 including the tip, because I only asked for solid color acrylics. Overall, my experience was very bad and I do not plan on going here ever again.
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Expo Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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