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Sassy Creation Nail & Spa

+1 860-871-9193
593 Talcottville Rd, Vernon, CT 06066 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Sassy Creation Nail & Spa

Sassy Creation Nail & Spa has a variety of strengths and weaknesses, based on the comments provided.
One strength of the salon is the quality of their work. Many customers, such as the individual who worked with Van, were satisfied with the outcome of their nails. Van, in particular, was highly praised for her skills and ability to handle challenges with a positive attitude. This indicates that the salon has talented and experienced technicians who can create beautiful and customized nail designs. Additionally, the comment about having nails done for a wedding suggests that Sassy Creation Nail & Spa is capable of meeting special occasion needs and making customers feel special.
Another strength mentioned by multiple commenters is the cleanliness of the salon. Customers appreciate that the place is nice and clean, indicating that the salon maintains a hygienic environment. This is a crucial aspect for nail salons as it ensures the safety and well-being of customers. Additionally, the reasonable pricing mentioned in one of the comments suggests that Sassy Creation Nail & Spa offers competitive prices, making their services accessible to a wider range of customers.
The salon also offers pattern designs on nails, which is considered cute and pretty by one customer. This suggests that Sassy Creation Nail & Spa offers a variety of options and styles for customers to choose from, allowing them to express their individuality. This could be seen as a strength as it caters to customers with different preferences and tastes.
However, there are also several criticisms of the salon that point to weaknesses. The most significant issue mentioned in the comments is poor customer service. One customer expressed dissatisfaction with the lack of communication and professionalism, as well as the length of time it took to complete their appointment. Another customer complained about the lack of care and attention to detail, where the technician did not soak off old nails properly, resulting in pain and damage. These negative experiences indicate a lack of customer focus and an inability to provide a satisfactory experience.
Furthermore, several comments mention issues with hygiene. One customer complained about dipping fingers directly into the dip container, which is unhygienic and can lead to contamination. Another customer mentioned that the technician did not ask them to wash their hands before the service, adding to concerns about cleanliness. This suggests that the salon may not have strict hygiene protocols in place, which is a significant weakness, considering the importance of cleanliness in a nail salon environment.
In conclusion, Sassy Creation Nail & Spa has strengths in terms of the quality of their work, cleanliness, and offering a variety of nail designs. However, they also have weaknesses, including issues with customer service and hygiene. It is essential for the salon to address these weaknesses to maintain or improve their reputation and retain customers.


Best TL Reviews

Worked with Van and she was absolutely amazing! We faced a couple of challenges with my nail selection that she faced with full smiles. I had quite a fun time there and will love to come back. Had my nails done for my wedding and I love them. Van made me feel special without overdoing them!
Nice and clean place. Prices are reasonable and they do provide good service.
Do make an appointment before you come.
They also do patterns on nails which are really cute and pretty.
I got my nails done by Lani and I had originally had a design in mind but I decided to let her do what she wanted to see what she enjoyed doing, and I fell in love. Highly recommend Sassy Nails.
If I could give this a 0 star I would. I looked at the reviews and decided to have my daughter try a new place. Never again. She went in for a full set acrylic nail, which I called ahead to see if she could be seen today. I was told 430pm. When I arrive was asked if anyone specific and I said I called and not sure who was available at that time. My daughter was there less then 30 minutes. She did not have old nails removed, basic filing only on the edges, removed old polish and applied new polish. Every other time she has gone somewhere was there over an hour, old nails applied, new polish. Thankfully the charge was only 30 plus tax. Was not leaving a tip and will never return.
Went to Tina, didn’t ask me if I wanted my nails cut or shape. Did dip and they came out so chunky. Nails are round on top because of how much was applied. Didn’t push back or cut cuticles. Hygiene wise… dipped fingers right into dip container. Didn’t heheh have me wash my hands first. This is gross and how contamination happens. Top it all off they vacuum your hands off. 10/10 do not recommend and will never go back.
DO NOT GO HERE. They suck. Made me wait for over an hour when I made an appointment in advance. I asked for a new set of acrylics and the nail technician who was working on me didn't even soak my old set to take them off. She ripped them straight off with her fingers which really hurt and damaged my nails a lot. There was absolutely no nail care. Didn't clean up my cuticles or anything, just went straight to gluing the new extensions onto my nails (and she did not take the time to measure those to my fingers either). Seemed like she had no experience working with acrylic polish and cared more about finishing up quick rather than the customers and how the nails turned out. Please save yourself a trip and go to any other nail salon.
This was my second time at this nail shop today I went in to get a fill. I had a new lady do my nails. She sat right next to the lady that did my nails. The last time her name was V I. This new lady, proceeded to give me a refill on my nails. Everything was going fine until she was filing my nails and filed through my skin, I asked for a Band-Aid V next to her heard me the other lady next to her and she proceeded to put alcohol on the irritated skin area now we continue to move forward to let her complete the rest of my nails my nail hurt it’s so bad my pinky nail that I couldn’t let her continue to do anything on that nail so here it is time for me to get a color done. I choose to deny getting a color done and I just chose to get a clear coating just so I can get out of there now everybody else around me complete their nails let them dry and pays at the end. VI proceeds to ask me what I’d like to pay so my nails won’t get messed up after they’re done drying and that’s all because I didn’t wanna get a design anymore & I also wanted to get my eyebrows done, but chose not to after my finger nail hurt it so bad, so I just wanted to go. I was a bit uncomfortable, because at no point in time was there any type of accommodation for her filling into my skin they were just concerned on getting paid for the service which I was going to pay for the service regardless, but I won’t be back again.
This was my second visit and let me tell you, I showed her a picture of what I wanted or paw to it and my nails are exactly like the picture right done to the colors

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Sassy Creation Nail & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location