Quick Facts About Model Beauty Supply
Strengths:
1. Competitive prices: Model Beauty Supply is known for having the best prices in town, which attracts customers and sets them apart from other beauty supply stores in the area.
2. Knowledgeable staff: Bruno, an employee at Model Beauty Supply, is highly praised for his expertise in hair, prices, styles, and wave patterns. Customers appreciate his honest input and find his recommendations valuable.
3. Good customer service: Several comments mention the excellent customer service provided by Bruno. He is described as nice, helpful, and always treating customers like they are welcome. This personalized approach creates a positive shopping experience and builds customer loyalty.
4. Good product selection: Customers appreciate that Model Beauty Supply always has the products they need. The store is praised for carrying high-quality products and having a wide range of options to choose from.
5. Decent prices: Although a comment mentions that prices have gone up due to inflation, other customers still find the prices at Model Beauty Supply to be reasonable. This suggests that the store maintains a balance between competitive pricing and profitability.
Weaknesses:
1. Inconsistent return/exchange policy: One customer expressed frustration about being given inaccurate information regarding the return/exchange policy. This inconsistency can lead to customer dissatisfaction and a loss of trust in the store.
2. Price increases: A comment mentions that prices have gone up since inflation. While this may be a result of external factors beyond the store's control, it can still deter price-sensitive customers from continued patronage.
3. Limited return/exchange options: Although not explicitly mentioned in the comments, the fact that one customer plans to switch to Target, Walmart, or Amazon for hassle-free returns or exchanges suggests that Model Beauty Supply may have more restrictive policies in comparison. This could be a weakness in terms of customer convenience and satisfaction.
In conclusion, Model Beauty Supply has strengths such as competitive prices, knowledgeable staff, good customer service, a wide product selection, and decent prices. However, there are also weaknesses related to inconsistent return/exchange policies, price increases, and potentially limited return/exchange options. Overall, the store seems to have a positive reputation but could benefit from addressing these weaknesses to improve customer satisfaction and retention.
Best TL Reviews
I called and asked could I exchange a couple of hair products and was told as long as the sticker is on them no problem. I wasted gas driving here today for them to say I can’t exchange because of no seal. That should have been explained before telling me otherwise. I have spent plenty of money here and this will be my last time patronizing this beauty supply store. I will get all my products from target Walmart or Amazon where I can return or exchange hassle free. I didn’t us the products I have no reason to lie about cheap products
I use to love this hair store. Simply because they had the best prices in town. But since inflation has happened the price of everything has gone up.
Bruno gives good customer service. He always nice and very helpful. Go check him out
Bruno was very knowledgeable about hair, hair prices, style, and wave patterns. He has the most honest prices hands down!!!
Bruno always has what you need and gives great customer service
I been a few times and it’s a nice place and they always have the good products and decent prices.
Great customer service. Bruno truly treats each customer like they are welcome, and he doesn’t follow you around the store like other similar shops I have been to. I highly recommend that you go here for your beauty supply needs.
Bruno is always so nice and helpful. He always has fire products and good deals. I’ll never go to any other hair stores!
Place Pictures
Model Beauty Supply Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 10:00 PM |
| Friday | 09:00 AM - 10:00 PM |
| Saturday | 09:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
How to go there
Location
Places