Fancy Nails

+1 828-212-1555

4030 Hickory Blvd #7, Granite Falls, NC 28630 United States of America

Open Today: -

Quick Facts About Fancy Nails

Fancy Nails has received both positive and negative feedback from customers, indicating both strengths and weaknesses of the nail salon. In this analysis, we will assess the strengths and weaknesses based on the comments provided.

Starting with the strengths, one notable aspect of Fancy Nails is their ability to accommodate customers on short notice. One customer mentioned being able to get an appointment on the same day they called. This suggests that the salon is efficient in managing their schedule and has the capacity to provide immediate service to their clients. Additionally, the customer praised Michelle for her excellent nail service and ability to replicate a design from a picture on Pinterest. This demonstrates the skill and talent of the nail technicians at Fancy Nails, indicating they have the ability to meet specific design requests. Furthermore, the customer noted that the service was quick and reasonably priced, suggesting that Fancy Nails values efficiency and affordability.

Another strength of Fancy Nails is their ability to cater to families and children. A customer mentioned that the salon is great with their little girl and very patient. This indicates that the staff at Fancy Nails have a friendly and accommodating approach towards children, making the salon a welcoming and child-friendly environment. Moreover, the customer praised the salon for going above and beyond to address any issues raised by customers. This suggests that Fancy Nails values customer satisfaction and is willing to resolve any concerns promptly and efficiently. Additionally, the customer mentioned that Fancy Nails is skilled in handling ingrown toenails, indicating their expertise in addressing specific nail concerns.

The next comment highlights the salon's attention to detail and customer satisfaction. The customer mentioned that the salon ensured they were happy at each step of the process and provided pricing information upfront. This suggests that Fancy Nails prioritizes communication with their customers, ensuring that they are involved in the nail styling process and are aware of the costs involved. This level of transparency can enhance customer trust and satisfaction. The customer also goes on to recommend Fancy Nails, indicating their overall positive experience and satisfaction with the salon's services.

However, the comments also reveal some weaknesses of Fancy Nails. One customer expressed their disappointment with the service they received for their eyebrow treatment. The customer stated that the young lady who performed the treatment did a poor job, resulting in uneven and splotchy eyebrows. This indicates a lack of consistency in the quality of service provided at Fancy Nails, with skilled technicians and less experienced ones possibly leading to inconsistent results for customers.

Another negative comment criticizes the professionalism of Fancy Nails. The customer described their experience as the "most unprofessional nail salon" they had ever visited. They mentioned having crooked nails, glue all over their hands, and a harsh interaction with a technician. This suggests a lack of attention to detail and poor customer service, which can greatly impact the overall customer experience.

In conclusion, Fancy Nails has demonstrated strengths in terms of their ability to accommodate customers on short notice, provide skilled nail services, cater to families and children, address customer concerns promptly, offer transparency in pricing, and provide an efficient and gentle service. However, the salon faces weaknesses in terms of inconsistent service quality and instances of unprofessionalism. These weaknesses can negatively impact the overall customer experience and may need to be addressed by the management of Fancy Nails to enhance customer satisfaction and loyalty.

Best TL Reviews

I called and was able to get an appointment the same day! Michelle was so nice and did an amazing job on my nails! I showed her a picture from Pinterest and she was able to do the design perfectly! It was quick and priced really well. I am definitely coming back!

Took me a long time to find a nail salon that fit me and I felt comfortable at. They do great with my little girl and very patient. This nail salon goes above and beyond. If you have a problem, talk to them and they are quick to fix it! They do great on ingrown toe nails as well. I’ve been going to them for over 3 years now and I’m happy to say I won’t be going anywhere else! Thank you Fancy Nails!

This is the only place I can go that actually get my nails right. They made sure I liked them each step and let me know pricing before starting. I definitely recommend this place and will be back.

I have loved this place for years! This is definitely the WORST experience I have ever had. I went to go to my eyebrows done never worried because I ONLY ever go here and they typically do a wonderful job (the older lady). However, today was not the case. The young lady did my eyebrows and horrid is not even the word to describe how they turned out. I’m not sure why I even paid for it seeing the way they look. They are two different shapes, sizes, and splotchy. I will never go back.

Very friendly and they did wonderful job. With an appointment i didn’t have to wait for hours like other places. Would definitely recommend. #135 SNS. Nice suprise they glow☺️. Soak off, SNS & Pedi under 90 minutes excellent!!

Only place I go to get my nails done. The man does mine. I've been going for almost 4 years now and I absolutely love going in and him knowing exactly how I want my nails done. They care about their clients.

I am quite calm and mild-mannered, but this is the most unprofessional nail salon I’ve been to. My nails were completely crooked, glue all over my hands, and they soaked my hands in acetone for 20 minutes to the point that my skin was cracked and dry. The lady that did my nails accidentally ruined one by hitting it and then smacked my hand and said “you ruined it!” I truly have never had such a bad experience.

Great service! They have lots of colors to choose from and we're very gentle with my nails.