Quick Facts About Main St Nails & Spa
Main St Nails & Spa has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, let's analyze the feedback provided.
Strengths:
1. Nail art talent: One customer praised the nail art talent at Main St Nails & Spa, stating that they could replicate any design and that they were excited to show off their nails. This indicates that the salon has skilled technicians who are capable of creating intricate and beautiful nail art.
2. Efficiency and speed: Another commenter mentioned that if you prefer simple nails, Main St Nails & Spa is efficient, fast, and clean. This suggests that the salon can provide quick and satisfactory services for customers looking for simpler nail designs.
3. Friendly and talented staff: Several customers commended the employees at Main St Nails & Spa for being friendly and good at their jobs. They appreciated the attention to detail and the ability of the technicians to recreate nail designs from pictures. This indicates that the staff members are skilled, attentive, and provide excellent customer service.
4. Variety of services: Customers highlighted different services they received at Main St Nails & Spa, including manicures, pedicures, acrylic nails, and eyebrow shaping. This suggests that the salon offers a wide range of services to cater to different customer preferences.
5. Clean and pleasant environment: A customer mentioned that Main St Nails & Spa was a cute place and that it appeared clean. This indicates that the salon maintains cleanliness and provides a pleasant atmosphere for customers.
Weaknesses:
1. Quality issues: One customer expressed disappointment with the quality of their manicure, stating that the nail polish chipped quickly and that some nails were crooked. Another customer mentioned that their friend's nails were not shaped or colored as requested. These comments indicate that there may be inconsistencies in the quality of services provided by Main St Nails & Spa.
2. Pricing discrepancies: A customer mentioned that they were charged a higher price than initially quoted and that their friend experienced a similar issue. This suggests that there may be inconsistencies or miscommunication regarding pricing at the salon.
3. Lack of attention to customer preferences: A customer mentioned that their nails were not done according to their desired shape and style. They also noted that the staff had a hard time listening to their requests and that the overall customer service was poor. This suggests that there may be a lack of communication and attention to customer preferences at Main St Nails & Spa.
Conclusion:
Based on the comments provided, Main St Nails & Spa has strengths in terms of their nail art talent, efficiency for simpler nail designs, friendly and talented staff, a variety of services offered, and maintaining a clean and pleasant environment. However, weaknesses in the form of quality issues, pricing discrepancies, and a lack of attention to customer preferences were also highlighted. These weaknesses may need to be addressed in order to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
These are the BEST nails I have ever had. Holiday edition! I cannot praise Main ST enough for the nail art talent! I am so excited to show these off. I think you could bring a photo of anything to replicate - I asked her to design herself and this was the magical outcome :)
Don't get me wrong - if you like simple nails they are efficient, fast, nice, and clean.
Recommend 100%!!!
I just got a full done about a hour ago and the nail polish is already chipped. My 2 nails that I got fixed are both crooked. The nail polish is bumpy. I’m very disappointed and will not be coming here again. My friend got her nails done as well and it wasn’t the shape or color she asked
for. They said it would be $30 but made her pay $40. They made her nails all crooked too and made them all different lengths. Never coming here again, I do not recommend.
I've been going to Main Street Nails for several months now and have always been extremely happy with my experience. The employees are all friendly and good at their job. When ever I have shown them a picture for inspiration they make it look just like the picture. Trina is very talented. She is so thorough and if she notices something that isn't right on a nail she'll fix it before you even have a chance to notice. She did an amazing job on my nails today (see pictures of the orange nails with flowers)! The nude to teal fade nails are what I had last time.
Disappointing. This is what my nails looked like after a manicure here. I think my friend described it best saying " I hope by 'pay' you mean you are supporting a 5-year old who has dreams of playing dress up and making everyone look like a princess for the tea party ... so you gave her a dollar in change cause it feels heavier and cooler for doing your nails!!!"
It's too bad because it was a cute place, the woman who did my eyebrows was fantastic, and they seemed nice.
This is the second time at Main St nails for me and I would highly recommend!! I have beautiful white DIP! The picture is of my Halloween nails last time… The service is always fast but the best quality. Couldn’t be happier I love this nail salon!
GREAT ACRYLIC WORK!! As someone who has had acrylic nails for YEARS, I am incredibly picky about my nails and a bit of an acrylic snob if I’m being honest ????. Got a fill with shellac here today (standard $30) and am happy to say I’ve found my go-to salon in Edmonds—it’s been a long hunt. The technicians are incredibly detail and service oriented (not always the case in other salons) and are truly committed to producing high quality work.
CROOKED!!! I asked for dainty... Feminine... A shape that matched my slender long fingers... Instead I get crooked, partially boxy, and on top of it all they hard very Hard time listening to what I wanted... Clearly. I asked for color on top of gel and the lady started with French tip... Thankfully only One nail was added but still!!! I'm paying for a service that shouldn't leaving me feeling like I could have done a better job as an amateur. Their customer service was horrible as well... They seemed to be getting more and more annoyed every time we tried to correct them. My wife and I will never go back!!!
My friend and I had our pedicure done here in Main St Nail and Spa and had a good experience. Staff we're very nice. Very clean. You can find parking anywhere free for 3 hour on weekday. Satisfied with the service.
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Main St Nails & Spa Info
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Appointments recommended
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
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| Monday | Closed |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
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