Quick Facts About COCO2 nail &spa
COCO2 Nail & Spa Place, based on the comments, has several strengths and weaknesses.
One of the key strengths of COCO2 Nail & Spa Place is its cleanliness and attention to detail. Multiple commenters praised the cleanliness of the salon, noting that it was consistently clean and well-maintained. This is an important factor for many customers, as a clean and hygienic environment is crucial for nail and spa services. Additionally, several commenters mentioned that the staff takes their time to ensure a good job is done, particularly with gel manicures. This attention to detail and commitment to quality work is a strength that can set COCO2 Nail & Spa Place apart from competitors.
Another strength is the professionalism and friendliness of the staff. Commenters mentioned that the employees were nice, friendly, and hardworking. The owner was specifically praised for being very friendly and creating a welcoming atmosphere. This positive customer service experience contributes to a relaxing and enjoyable visit to the salon, increasing customer satisfaction.
The quality of the services provided by COCO2 Nail & Spa Place is also a strength. There were positive comments about both manicures and pedicures, with customers mentioning that their nails looked great with no smearing or bumps. The commenters also appreciated the attention to detail in cleaning cuticles without any injuries. These positive reviews validate the skill and expertise of the staff at COCO2 Nail & Spa Place.
Additionally, the punctuality and efficiency of the salon were mentioned as strengths. One commenter mentioned being taken right away at their scheduled appointment time, indicating that the salon values customers' time and strives to provide prompt service.
On the other hand, there are some weaknesses mentioned that should be addressed by COCO2 Nail & Spa Place. One issue mentioned was the lack of acknowledgment and apology when a customer experienced discomfort during a pedicure. Customer satisfaction is important, and it is crucial for the staff to be attentive and responsive to the needs and concerns of customers. Failing to address or apologize for causing discomfort can leave a negative impression and deter repeat business.
Another weakness mentioned is the price point. Although the commenters noted the quality of the services, some felt that the prices at COCO2 Nail & Spa Place were expensive compared to other nearby salons. This may be a factor that influences potential customers' decisions when choosing a nail salon.
It is also worth noting that COCO2 Nail & Spa Place only offers gel manicures, not acrylics. While this may be a preference for some customers, others may be looking for acrylic services. By limiting the services offered, COCO2 Nail & Spa Place may be excluding a portion of potential customers who prefer acrylic nails.
In conclusion, COCO2 Nail & Spa Place has several strengths including cleanliness, attention to detail, professionalism, and quality services. While there are some weaknesses such as the lack of acknowledgement of discomfort and higher pricing compared to other salons, these areas can be addressed by the salon to further improve the customer experience. Overall, the positive reviews highlight the salon's strengths and indicate that it provides a satisfying and enjoyable spa experience for customers.
Best TL Reviews
This is a very overdue review - I had my nails done here with my maid of honor for my wedding back in June 2021 and they came out GORGEOUS. I got a mani/pedi and my mani was a really pretty ombre french nail. It was one of the best parts of my wedding! Very clean inside and everyone was very nice.
I drive here from Washington and have been for YEARS now because they're consistently clean and take their time to do a good job. Gel manicures are impeccable no matter who does them - I generally walk in, but you'll want to call ahead if it's late afternoon or a Saturday. They do a great job with brow waxing too. Ask for a punch card to save on your 10th visit!
The last couple of times I’ve been there I am not impressed. The last woman who did my pedicure cut me a couple times when cutting cuticles and then when scrubbing my foot she did it way too hard and scrapped my toe. Each time when I would wince she would barely acknowledge it and was unapologetic. I don’t plan to return any time soon.
Super picky customer here! Went to Coco 2 last night Yooni did my manicure and Diana my pedicure. The place is super clean and they took me right away at my scheduled appointment time. The pedicure was perfect! Polish looks great no smearing or bumps. Edges are perfect! Nice massage mini massage included. Mani was perfect too she cleaned my cuticles nicely without cutting me and my polish looks neat, even and clean. I highly recommend this place very satisfied with the work. Thank you! Finally found a reliable place with quality work in this area.
This team of professionals always work hard to keep the clientele's experience clean, happy and comfortable. A++
Had a wonderful time here. The owner is very friendly, the location is awesome, and the decor and atmosphere make for a very relaxing experience. The girls that took care of my wife and I were excellent and did a great job. I use to go to their old location which should be reopening soon, but this location is better than the old one use to be. Highly recommend this place as it's not much more expensive than any other pedicure I've gotten and is well worth the price. They take great care of you and after I walked out I messed up a nail and they even did an great job fixing it when I went back in.
Expensive compared to other places nearby. They do not do acrylics; only gel. The salon itself is beautiful and very well kept. I just didn't think the end results warranted a $60 cost for a simple fill. I've only had nails done here so that is what this review is based on.
Sandy did exactly what I asked for. I am so happy with my entire experience there.
COCO2 nail &spa Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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