Quick Facts About Lovely Nails & Skin Care
Lovely Nails & Skin Care place has both strengths and weaknesses based on the comments provided. Starting with the strengths, the ambiance of the salon is mentioned positively by multiple customers. They appreciate the pleasant environment and find it appealing. This indicates that the salon has put effort into creating a comfortable atmosphere for their customers.
Furthermore, some customers express satisfaction with the technicians' skills. Bee and Tina are specifically praised for their excellent nail services. Bee is commended for not only doing a great job on nails but also for engaging in pleasant conversation with the customers. Tina is mentioned for her careful and amazing work on customers with special requirements, such as "Army feet". This shows that there are skilled technicians at the salon who can cater to different customers' needs.
Additionally, the staff members are described as kind, caring, and patient. They are commended for their friendly and accommodating behavior towards customers. This indicates that the customer service at Lovely Nails & Skin Care place is a strength, as the staff members create a welcoming and positive experience for their clients.
However, there are several weaknesses mentioned in the comments. One recurring issue is the quality of the nail services provided. Multiple customers express dissatisfaction with their manicures and pedicures. Common complaints include sloppy work, bumpy nails, and minor imperfections in the paint. Moreover, several customers mention that their gel polish or acrylics chipped or lifted after a short period of time. This suggests that there may be inconsistencies in the quality of the nail services at the salon.
Another common concern raised is poor attention to detail. Customers mention that their nails were not properly buffed or filed, and some report that their cuticles were cut in a careless manner. This indicates a lack of precision and attention to detail by some technicians at the salon.
Furthermore, there are some complaints about the lack of knowledge or understanding of certain nail techniques. One customer wanted gel extensions but ended up receiving a full set of acrylics instead. This suggests a communication issue between the customer and the technician, possibly due to a language barrier. Another customer mentions that they were unable to get a specific service they requested, indicating that the salon may not offer a wide range of options or may not be knowledgeable about certain techniques.
In addition, there are instances where customers experienced issues with scheduling and wait times. One customer called for a pedicure and was told there was no wait, but upon arrival, the salon appeared unprepared and the customer had to wait before eventually leaving. This indicates a lack of organization and communication within the salon.
Overall, while Lovely Nails & Skin Care place may have a pleasant ambiance and some skilled technicians, there seem to be inconsistencies in the quality of the nail services, attention to detail, and overall customer experience. Improvement in these areas can help address the weaknesses mentioned and enhance customer satisfaction.
Best TL Reviews
Ambiance was the only thing I was pleased with. I've been getting gel for a decade and when I told the technician that it was bubbling she told me it would be okay after it was sealed which is never the case. They look bubbly. Then not even 15 minutes after I get home my non dominant hand chips. ???? I was in the market for a new nail shop because mine moved back to Vietnam. Won't go back there other than to get my $30 gel manicure fix.
I checked this place out because my sister said they were decent. It started with a roach on the sink that crawled out from under a towel. Whatever its a bug theyre everywhere. But Ive never had my nails be done so carelessly. They werent busy at all to be rushed so Im super irritated that my nails werent buffed or filed with care. She moved quick but I just thought she knew what she was doing. Super sloppy and bumpy not worth the price. My cuticles are cut up and my pedicure gel polish is already lifting on 3 of my toes. I wont be back.
Bee and Tina are amazing!! Bee does my nails and not picky does she do a great job but she's always good some good conversation. My husband and "Army feet" (if you know what that means then you know what that means...). Tina tasks her time and does am AMAZING job with him.
Only notation is that I won't get dip they're anymore. I used my own AND their dip but both chipped worn days. I'm not sure what went wrong, but the fill-in had always been great!
The environment is lovely. The ladies that work there are very pleasant. I have gotten my nails done there twice. There are minor imperfections in the paint as well as the nails themselves. The acrylic was separating from my nail the very next day and my gel polish chipped. The next day was a holiday so I was just out of luck.
I really wanted to like this place since they’re close to my house and the staff was very nice. I wanted gel extensions, they didn’t seem to know what I was talking about but I chalked it up to the language barrier and decided to go for it. I ended up with a full set of acrylics, which was fine. But then during the course of the manicure, the tech cut open the cuticles on 4 of my fingers. Almost a full day later and my cuticles are still inflamed and painful. The thought of dealing with this pain again for a refill is unbearable. Unfortunately, I think I’ll try somewhere else next time or stick to press-ons.
Called for a pedicure, told no wait… told them I’d be coming right now… got there and no pedicure bowl even started like they weren’t expecting me… waited about 10/15 before just leaving… I could of been soaking my feet for the amount of time
Wonderful experience. The ladies that work there are so kind and caring and very patient with my psychical limits Bea did my nails and she created art on my nails. Usually a new hair cut puts a spring in my steps but today the nails did it. Not only were the nails gorgeous Bea had a great personality, like she’s been my friend forever. I love a fun salon. Had eyebrows waxed nicely as well. Pedicure was as usual , relaxing I love the stones and hot towels. Can’t wait to go back in 2 weeks and get some more designs Highly recommend
My mom and I went to the salon to get our cuticles cleaned up and to get nail polish. I left the salon with my cuticles half done! And the nail polish was so sloppy! If I could give it a 0 stars I would.
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Lovely Nails & Skin Care Info
Amenities
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Today
Opening Hours
Monday | 09:30 AM - 07:30 PM |
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Tuesday | 09:30 AM - 07:30 PM |
Wednesday | 09:30 AM - 07:30 PM |
Thursday | 09:30 AM - 07:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | Closed |
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12. Estrela Bar