Quick Facts About B&B Nails
B&B Nails place has received mostly positive comments, indicating several strengths of the establishment. One recurring theme in the comments is the talent and skill of the nail artists. Customers have praised the quality of their work, emphasizing attention to detail and the ability to create beautiful and well-done nail designs. This highlights one of B&B Nails place's strengths, which is its talented and skilled staff.
Another strength mentioned in the comments is the customer service. Many customers appreciate the friendly and accommodating nature of the technicians, describing them as kind and hardworking. This indicates that B&B Nails place prioritizes good customer service, which is essential for a successful business. Additionally, the willingness of the technicians to fix any concerns or issues that arise during the service is seen as a positive attribute of the establishment. B&B Nails place shows a commitment to customer satisfaction.
The availability and organization of appointments have also received positive feedback. One customer mentioned being able to schedule an appointment for the desired time and being seated promptly upon arrival. This indicates that B&B Nails place has an efficient system in place, allowing for a smooth and organized experience for customers. The division of tasks among different staff members, such as one person doing acrylic and extensions and another person doing the painting and design of nails, is seen as a positive aspect by the customer. This suggests that B&B Nails place has a well-coordinated team that can efficiently provide a variety of services.
Hygiene and cleanliness are strengths mentioned in the comments. Customers appreciate the use of hand sanitizer, plastic shields, and correctly worn masks by the staff, indicating a commitment to maintaining a clean and safe environment. This is especially important in the current pandemic situation and demonstrates B&B Nails place's efforts to prioritize customer safety.
Furthermore, the loyalty and long-term relationships mentioned by customers indicate that B&B Nails place has a strong customer base. One customer mentioned going to the salon for almost four years, while another mentioned going for 15 years. This suggests that the establishment has built a reputation for itself over time, which is a testament to its strengths and the positive experiences customers have had.
Despite these strengths, there are a few weaknesses or areas for improvement mentioned in the comments. One customer expressed disappointment with the increasing prices at B&B Nails place. They felt that the quality did not justify the higher cost, especially considering that they experienced two broken nails shortly after their visit. This suggests that the cost of services might not align with the overall quality and value perceived by some customers. Therefore, it may be important for B&B Nails place to reassess their pricing strategy and ensure that customers feel they are receiving fair value for the services provided.
One comment also indicated poor customer service and an unfriendly atmosphere. The customer felt that the employees were overworked, and there was pressure to pay in cash, implying possible issues with transparency and financial reporting. These negative experiences suggest a need for improvement in employee management and customer service. B&B Nails place should focus on creating a friendly and welcoming environment for all customers and ensuring fair and transparent business practices.
In conclusion, B&B Nails place has several strengths, including a talented and skilled staff, excellent customer service, efficient appointment scheduling, and a commitment to hygiene and cleanliness. However, there are areas for improvement, such as price-value alignment, employee management, and financial transparency. By addressing these weaknesses, B&B Nails place can continue to provide amazing experiences for its customers while maintaining a strong and loyal customer base.
Best TL Reviews
Amazing experience, great conversation, and talented nail artists! I’ve been looking for a new nail tech since relocating and B&B did not disappoint! Based off other reviews, I now understand why there may be a little bit of wait given the quality of services and attention to detail. Absolutely worth it. Found my new favorite shop and will most definitely be going back!
After trying several different nail salons in the area I've settled on B&B as the best. Their prices are good for the high quality of work and the technicians are kind, hardworking, and extremely accommodating. I've yet to have a bad experience (I've gotten regular, gel, and dip manicures) beyond having to wait in line, which is only a testament to how good their work is.
I suspect many of the negative reviews here (some of them seem outright racist) are because people expect the technicians to work like mind-reading machines at a cheap rate. If you don't treat the staff poorly and speak up if you have an issue, you'll have a good experience.
I called early Friday morning to see if they had any availability for a full set and they were available! I gave them the time i wanted to come in and when i came in, I waited maybe 5 or so minutes before being seated. It seems like they have a good system going on and different people do different things so for me, I had one man do my acrylic and extensions and another woman do the painting and design of my nails. I had some concerns about the shape and small touch ups and they fixed it right away with no questions. It was a bit on the pricey-er end but I love my nails and I would definitely go back. They were clean, had hand sanitizer and plastic shields, and wore masks correctly. I am not disappointed and this is very typical of a small business and Vietnamese nail salons I’ve been too in the past.
I started going here almost 4 years ago and they have always done a good job. I recently got these Halloween themed nails and they turned out really cute.
i used to go here all the time and loved it, now their prices have gone up so much and the quality has not risen but rather decreased. I got my nails done here a little bit over a week ago and have had two broken nails. not only was a fill $60, but they also charged me another $7 for the repair of the first nail. i got a french tip (triangle) which counts as a design here i suppose, which is why the price was so expensive. regardless, after getting one nail repair i am $75 in (including tip) for an acrylic fill. the other place i go to i have had little to no problem with, price is cheaper, and repairs are free. will not be returning, i’m disappointed.
Cleaner now than it used to be. Their remodel is minor but decent. People are good at what they do. They actually seem to care about your nail health where most places they just want their chairs filled.
Poor customer service. They do not treat the customers nicely. They work the employees too hard. Atmosphere is unfriendly. They almost demand you pay cash (even give you a discount if you do) because they seem to be not honest with financial reporting.
Love this place! Been going here for 15 years. My nails always look great and I get compliments all the time on how nice my nails look
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B&B Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 09:30 AM - 05:00 PM |
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